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Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $119.99

Customer reviews

Rating 4.4 out of 5 stars with 417 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value Norton 360 Deluxe for its ease of use, comprehensive protection, and the inclusion of a VPN and LifeLock. They appreciate the peace of mind it provides and find the password manager and cloud backup useful. However, some users find the installation process a bit challenging and are annoyed by the upselling of additional products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 417 reviews
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Norton lifelock is the go to software for devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first brought this product at a special deal to replace my old anti-virus, I saw how the setup can be...annoying, but after that, I was able to browse on the net and keep my private information safe at all times, and with its 3 devices protection plan, it keeps my laptop and phone safe anytime I'm online no matter what. Thanks to Norton, I'll be able to feel secure with the 1 year subscription plan that includes VPN.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    I hope it’s worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the newest MacBook Air and wanted to have some protection on it. I can’t say long term if this does the job, but I find one aspect very annoying. When you add the search bar to your chrome or safari, you do not get the same type of search as if it’s just google. Maybe that is it protecting you, but I find I very often need to open a specific google page on its own, just to find what I’m searching for - things I know are safe, like stores or grad school searches. This alone makes it not very user friendly. I do feel it is secure with my passwords and information, it’s hard to get into. Almost to the point I would be concerned locking myself out and never getting back in. I can’t really comment on what it’s protected or done so far, or is going to protect, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY CAMPER WITH BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received very courteous services from the Best Buy Technical Support services member. He was very knowledgeable about the quality type of protection from online viruses & hackers . He installed the Norton Antiviral software in both my android phone & apple tablet. The Technical support team always answer my questions in a polite & diligent manner. I fee comfortable in bringing all my Technical support issues to Best Buy as well as purchasing items like tablets & computers

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience, Fernando! We’re thrilled to hear that Best Buy’s technical support team provided courteous and knowledgeable service while helping you install Norton on your devices. Feeling comfortable and confident with both your protection and support is so important, and your feedback highlights the value of great customer care. Thanks for recommending Best Buy for tech support and purchases—your review will definitely help others! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total Security in Your Hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Deluxe offers comprehensive and reliable digital defense for three devices, with features like antivirus, VPN, cloud backup, and parental controls. It's easy to use and provides peace of mind while browsing and protecting your personal information. It's a smart investment in digital security!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product before and know it to be very good. I am so glad to have it again.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi RomeraF,
      Thanks for your feedback! We’re so glad to hear you’ve had a great experience with Norton 360 Deluxe in the past and are happy to have it again. Reliable protection and peace of mind are what we aim for, and it’s great to know Norton continues to deliver that for you. Welcome back! norton_us

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Confident protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confidence on the web! I love the warning regarding unsafe sites; protection at its best.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi TerryM,
      Thanks for your great feedback! We’re so glad Norton 360 Deluxe with LifeLock Identity Advisor is giving you confidence online. The unsafe site warnings are a key part of staying protected, and it’s great to hear they’re working well for you. Thanks for trusting Norton to keep you safe! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Anti Virus review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded by Geek Squad Performs backup regularly with no needed promts. No problems detected so far. Happy with product.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We're glad to hear that Norton 360 Deluxe is running smoothly and that the Geek Squad setup made things even easier. Automatic backups and no issues—sounds like everything is working just as it should. We appreciate you choosing Norton for your protection! norton_us

  • Rated 5 out of 5 stars

    A senior moment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Norton to protect my laptop. Happy to learn that it protects up 3 devices. With the service from Geek Squad had it installed. I needed to feel secure when using at home, as a senior using a laptop I'm still learning to use i feel safe. Norton has been recommended by many.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New safety feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was easy to install and works great. Thank you.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Norton/Lifelock when we got our computer and so far it has performed wonderfully

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience! We're so glad to hear Norton 360 Deluxe with LifeLock has been performing wonderfully for you since your computer purchase. It's great to know it's providing the protection and peace of mind you were looking for! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Should be a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and painless to protect yourself. Nothing more needs to be said.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great feedback! We're glad to hear Norton 360 Deluxe made protecting yourself quick and painless. We agree—it should be a no-brainer when it comes to securing your digital life. Thanks for choosing Norton! norton_us

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    What do you mean...??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    early - active protection good...good detail +follow up... real time security with constant data analysis and reporting. ... virus, VPN, cloud backup, malware etc. So far, only criticism is to many pop ups and asking for constant scans. Best Buy techs say that Malwarebytes customer service is terrible. True !! terrible. True !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton Anti Virus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. It was a great value.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi BerlynnP,
      Thanks so much for the kind words! We’re glad to hear that Norton 360 Deluxe with LifeLock Identity Advisor was easy to install and use — and that you found it to be a great value. That’s exactly the experience we aim to deliver!
      Thanks again for choosing Norton to help protect your digital life.
      — The Norton Team norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, gives me peace of mind and has lots of features. Even better, it was extremely easy to install

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Good for money, but takes a while to set up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to run in background without slowing down my laptop. Downside- a lot of questions and steps as well as they have a lot of upselling.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your feedback, Mark!
      It’s great to hear that Norton 360 Deluxe runs smoothly in the background without slowing down your laptop—that’s a big plus for performance.

      From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton linklock is a great product for the price, to secure 3 computers fir the price of one

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    nice and not pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a hot item needed in my hon. I try to avoid all viruses at all cost, it's too much going on in the world exposing my information.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Excellent price and purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and excellent purchase! Year after year, I purchase my anti-virus software at Best Buy at an unbeatable price. Norton anti-virus software is what my family and I trust to keep our personal information protected and monitored against the dark web. We highly recommend Norton Anti-virus!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the glowing review! We're so glad to hear Norton continues to be a trusted choice for you and your family. It's great to know you're finding both value and peace of mind in our protection and dark web monitoring features. We truly appreciate your recommendation and loyalty—thank you for choosing Norton year after year! norton_us

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Jjkss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful easy to understand keeps you safe easy to install

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great review! We're glad to hear Norton was easy to install and helped you feel safe. We appreciate your support! norton_us

  • Rated 4 out of 5 stars

    Awesome Software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's a fantastic value and offers features typically found in more expensive models. If you're in the market for a reliable tablet that checks all the boxes, I highly recommend the Norton. Just keep in mind that it may require a bit of patience during setup. Overall, a solid 4-star device!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

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