Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $119.99

Customer reviews

Rating 4.4 out of 5 stars with 432 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value Norton 360 Deluxe for its ease of use, comprehensive protection, and the inclusion of a VPN and LifeLock. They appreciate the peace of mind it provides and find the password manager and cloud backup useful. However, some users find the installation process a bit challenging and are annoyed by the upselling of additional products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 432 reviews
  • Rated 4 out of 5 stars

    maybe a good deal maybe not

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little early to give a fair rating. I have only had the Norton 360 Deluxe for about a month. I used Norton many years ago and got a virus on my computer. Norton did not block and could not remove it. Had to do a clean reinstall. For over ten years I was a AT&T costumer. They provided McAfee for free. never had a problem. Now that I live in a complex that uses Spectrum for internet/tv under a bulk account. Spectrum does not provide free internet security. So I'm back to buying my own. Best Buy had a good deal on it at under $20.00 for a one year subscription(3 computers) that also include a year of LifeLock . Did not like that to activate it I had to agree to auto-renewal at about $120.00 per-year. I do understand I can opp out when its about time to renew .

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Norton lifelock is the go to software for devices

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first brought this product at a special deal to replace my old anti-virus, I saw how the setup can be...annoying, but after that, I was able to browse on the net and keep my private information safe at all times, and with its 3 devices protection plan, it keeps my laptop and phone safe anytime I'm online no matter what. Thanks to Norton, I'll be able to feel secure with the 1 year subscription plan that includes VPN.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Great Product @ Best Price I've Seen!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this software only because of the price after Black Friday discount. I've used McAfee security software for years & have always been 100% happy, & i have to say that I'm very highly impressed with Norton software once I installed it on my newhp OmniBook laptop. Easy to install & set up. This software provides the highest Top Notch quality internet security software I've purchased & provides 100% of the security options there are & a person wants & needs. I highly recommend this product to anyone looking for all the security options this product provides.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience! We’re thrilled to hear Norton 360 Deluxe impressed you with its easy setup and comprehensive security features. If you ever need assistance or have questions, our support team is always available at norton.com/support. norton_us

  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    I hope it’s worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the newest MacBook Air and wanted to have some protection on it. I can’t say long term if this does the job, but I find one aspect very annoying. When you add the search bar to your chrome or safari, you do not get the same type of search as if it’s just google. Maybe that is it protecting you, but I find I very often need to open a specific google page on its own, just to find what I’m searching for - things I know are safe, like stores or grad school searches. This alone makes it not very user friendly. I do feel it is secure with my passwords and information, it’s hard to get into. Almost to the point I would be concerned locking myself out and never getting back in. I can’t really comment on what it’s protected or done so far, or is going to protect, though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton 360 with Lifelock - Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just installed this software recently, and I'm pleased with it so far (no issues, but I don't want to rate it a "5" until I have worked with it longer). I chose it because it offers both Norton 360 and Lifelock. I also find Norton to be more user friendly than Bitdefender, which I was using previously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY CAMPER WITH BEST BUY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received very courteous services from the Best Buy Technical Support services member. He was very knowledgeable about the quality type of protection from online viruses & hackers . He installed the Norton Antiviral software in both my android phone & apple tablet. The Technical support team always answer my questions in a polite & diligent manner. I fee comfortable in bringing all my Technical support issues to Best Buy as well as purchasing items like tablets & computers

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience, Fernando! We’re thrilled to hear that Best Buy’s technical support team provided courteous and knowledgeable service while helping you install Norton on your devices. Feeling comfortable and confident with both your protection and support is so important, and your feedback highlights the value of great customer care. Thanks for recommending Best Buy for tech support and purchases—your review will definitely help others! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total Security in Your Hands

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Deluxe offers comprehensive and reliable digital defense for three devices, with features like antivirus, VPN, cloud backup, and parental controls. It's easy to use and provides peace of mind while browsing and protecting your personal information. It's a smart investment in digital security!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bust Buy help

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel much safer, and it was so much easier to install and use than I thought.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience, Jessica! We’re so glad Norton 360 was easier to install and use than expected—and that it helps you feel safer online. Simple setup and strong protection are exactly what we aim for. Your feedback will definitely help others looking for hassle-free security. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product before and know it to be very good. I am so glad to have it again.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi RomeraF,
      Thanks for your feedback! We’re so glad to hear you’ve had a great experience with Norton 360 Deluxe in the past and are happy to have it again. Reliable protection and peace of mind are what we aim for, and it’s great to know Norton continues to deliver that for you. Welcome back! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New safety feature

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was easy to install and works great. Thank you.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    What do you mean...??

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    early - active protection good...good detail +follow up... real time security with constant data analysis and reporting. ... virus, VPN, cloud backup, malware etc. So far, only criticism is to many pop ups and asking for constant scans. Best Buy techs say that Malwarebytes customer service is terrible. True !! terrible. True !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Anti Virus review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded by Geek Squad Performs backup regularly with no needed promts. No problems detected so far. Happy with product.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We're glad to hear that Norton 360 Deluxe is running smoothly and that the Geek Squad setup made things even easier. Automatic backups and no issues—sounds like everything is working just as it should. We appreciate you choosing Norton for your protection! norton_us

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Confident protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confidence on the web! I love the warning regarding unsafe sites; protection at its best.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi TerryM,
      Thanks for your great feedback! We’re so glad Norton 360 Deluxe with LifeLock Identity Advisor is giving you confidence online. The unsafe site warnings are a key part of staying protected, and it’s great to hear they’re working well for you. Thanks for trusting Norton to keep you safe! norton_us

  • Rated 5 out of 5 stars

    Security Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up across multiple devices and very user-friendly. I like having antivirus, VPN, and identity protection all in one place. Runs smoothly without slowing my devices down and provides great peace of mind.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi BridgetteM,
      Thank you for sharing your experience! We’re glad to hear Norton 360 Deluxe was easy to set up and works smoothly across your devices. Having antivirus, VPN, and identity protection all in one place is exactly what we aim for—simple, comprehensive security without slowing you down. norton_us

  • Rated 5 out of 5 stars

    A senior moment.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Norton to protect my laptop. Happy to learn that it protects up 3 devices. With the service from Geek Squad had it installed. I needed to feel secure when using at home, as a senior using a laptop I'm still learning to use i feel safe. Norton has been recommended by many.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, gives me peace of mind and has lots of features. Even better, it was extremely easy to install

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Norton/Lifelock when we got our computer and so far it has performed wonderfully

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience! We're so glad to hear Norton 360 Deluxe with LifeLock has been performing wonderfully for you since your computer purchase. It's great to know it's providing the protection and peace of mind you were looking for! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Should be a no brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and painless to protect yourself. Nothing more needs to be said.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great feedback! We're glad to hear Norton 360 Deluxe made protecting yourself quick and painless. We agree—it should be a no-brainer when it comes to securing your digital life. Thanks for choosing Norton! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton Anti Virus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. It was a great value.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi BerlynnP,
      Thanks so much for the kind words! We’re glad to hear that Norton 360 Deluxe with LifeLock Identity Advisor was easy to install and use — and that you found it to be a great value. That’s exactly the experience we aim to deliver!
      Thanks again for choosing Norton to help protect your digital life.
      — The Norton Team norton_us

  • Pros mentioned:
    Security, Vpn

    Rated 5 out of 5 stars

    Love Love

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the vpn and the lifelock section that cone with this. Lifelock allows you to monitor your information being in the black web and the vpn protects your ip address .

    I would recommend this to a friend
Sponsored