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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the strong security features and ease of use of the 360 Deluxe software. Many appreciate the VPN and antivirus capabilities, as well as the overall performance. While the software offers numerous benefits, a few customers have noted concerns about excessive notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 469 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Norton is a reputable anti-virus program.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Outstanding Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using norton for many years with the comfort of good security through my devices.

    I would recommend this to a friend
  • Cons mentioned:
    Intrusiveness

    Rated 1 out of 5 stars

    Norton Anti-virus software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care for the Norton Anti-virus software, it is very intrusive and is always wanting me to do updates, I will not be renewing it when the time is up!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Customer friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fulfilled expectation. Easy to install, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton helps protect my data while I am online with either my phone or my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Great price, great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift, early Christmas, is loved! Goes with new Cyber Monday deal on new computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    computer antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it since my computer was broken so it is on the repair.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi there,
      Thanks for your review! We’re sorry to hear your computer is in for repairs, but we’re glad you chose Norton 360 Deluxe with LifeLock Identity Advisor for when you're back up and running. Once your device is ready, you’ll be all set with strong protection and peace of mind.
      Wishing you a smooth and speedy repair!
      — The Norton Team norton_us

  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool, I mean you need it for a computer… I had to get it lol

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good, great protection. Very worth it. Peace of mind !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated and easy to setup , easy to add to other devices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing great to have for anything i recommend getting it

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Dope Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Security Content Definitely helps protect my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Vpn
    Tech Insider Network Member

    Rated 5 out of 5 stars

    norton and lifelock

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The download process was easy. Took about 20 minutes to complete. With My Norton, comes with lifelock and tons of features. It has device security, software updater, the lifelock identity advisor, secure VPN, cloud backup, password manager, parental controls and you can add these to 3 devices. Also available in the norton suite, or dashboard, for additional cost is to block trackers online, but I won't be covering that. After install, I had a BSOD, but upon restart things seem to be running smoothly, however the timing does make me very nervous. I've waited a bit prior to running my first scans. Scans did run successfully. I like that it also checked the network security. Also Identity advisor had a few alerts. I was able to see and work through those. The secure VPN is a nice feature for when using networks that aren't secure such as coffee houses and such. The cloud backup is 25GB. This is a nice bonus of space and cool of Norton to include this into this suite. Files can be backed up and restored in sets. Password manager isn't something I've yet taken advantage of. I do use something and not ready to replace. I also didn't need the parental controls as the laptop used by my child is provided by her school and has filters already in place. Software is effecient and does well to protect my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose of protecting my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well. I think it is a great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    same but more expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no impressive, lots of push notifications to upgrade.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this becaise i had a virus on my phone and it did not detect the virus. Good thing i got a super awesome deal would never spend $80 + on it and WILL NOT renew.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Download

    Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get the 360 delux download that i paid for only the 360. Also after i had norton downloade it my computer wont work. I have windows 10.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage can app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This app makes you pay to fear monger your pc. It harvests data and generalizes information to scare you into buying upgrades. 100/1 would never recommend, not even to hitler.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I purchased it, I was advised that they tend to slow down laptops that the new windows 11 has sufficient virus ware. Hoping to get a refund

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thank you for your feedback and review. • We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparatives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com Symantec