Customer Ratings & Reviews
- Model:
- SYC940800V001
- |
- SKU:
- 6508583
Customer reviews
Rating 4.4 out of 5 stars with 451 reviews
(451 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the strong security features and ease of use of the 360 Deluxe software. Many appreciate the VPN and antivirus capabilities, as well as the overall performance. While the software offers numerous benefits, a few customers have noted concerns about excessive notifications.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Security
Rated 5 out of 5 stars
Dope Security
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Security Content Definitely helps protect my laptop.
I would recommend this to a friend - Pros mentioned:Overall performance, Vpn
Rated 5 out of 5 stars
norton and lifelock
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The download process was easy. Took about 20 minutes to complete. With My Norton, comes with lifelock and tons of features. It has device security, software updater, the lifelock identity advisor, secure VPN, cloud backup, password manager, parental controls and you can add these to 3 devices. Also available in the norton suite, or dashboard, for additional cost is to block trackers online, but I won't be covering that. After install, I had a BSOD, but upon restart things seem to be running smoothly, however the timing does make me very nervous. I've waited a bit prior to running my first scans. Scans did run successfully. I like that it also checked the network security. Also Identity advisor had a few alerts. I was able to see and work through those. The secure VPN is a nice feature for when using networks that aren't secure such as coffee houses and such. The cloud backup is 25GB. This is a nice bonus of space and cool of Norton to include this into this suite. Files can be backed up and restored in sets. Password manager isn't something I've yet taken advantage of. I do use something and not ready to replace. I also didn't need the parental controls as the laptop used by my child is provided by her school and has filters already in place. Software is effecient and does well to protect my devices.
I would recommend this to a friend Rated 2 out of 5 stars
Not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this becaise i had a virus on my phone and it did not detect the virus. Good thing i got a super awesome deal would never spend $80 + on it and WILL NOT renew.
No, I would not recommend this to a friendRated 3 out of 5 stars
same but more expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no impressive, lots of push notifications to upgrade.
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage can app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This app makes you pay to fear monger your pc. It harvests data and generalizes information to scare you into buying upgrades. 100/1 would never recommend, not even to hitler.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
- Pros mentioned:Vpn
Rated 5 out of 5 stars
antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It serves its purpose of protecting my new computer.
I would recommend this to a friend - Pros mentioned:Vpn
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working well. I think it is a great product.
I would recommend this to a friend - Cons mentioned:Download
Rated 1 out of 5 stars
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get the 360 delux download that i paid for only the 360. Also after i had norton downloade it my computer wont work. I have windows 10.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Web site is corrupt.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to install it on my phone. Norton website keeps asking for long time account. That is not practical.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your rating and feedback. We really appreciate this.
We're sorry to hear you are unable to download Norton 360 onto your device.
Could you please follow the instructions here to see if this helps https://support.norton.com/sp/en/ie/home/current/solutions/kb20090708112600EN
If you are still facing issues please do not hesitate to get in touch with our support team here www.norton.com/support
We are happy to help!
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I purchased it, I was advised that they tend to slow down laptops that the new windows 11 has sufficient virus ware. Hoping to get a refund
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thank you for your feedback and review. • We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparatives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com
Rated 1 out of 5 stars
Strong arming Norton
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they offer it at the store its 25 bucks, when you activate it at home they indicate its 108 or 118 usd a year, you have to give a credit card and agree to the renewal plan, or it won't work. You might be better served with a different product if cost is an issue.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Rated 1 out of 5 stars
Unable to return or get a refund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this card but there were already security on the computer and I wasn’t able to return it to the store and there wasn’t anyone willing to assist me with resolving the issue, now I have the card and unable to get a refund or return it to the store, Beware before purchasing security for a laptop you purchase at BestBuy. It’s sad!
No, I would not recommend this to a friendRated 2 out of 5 stars
norton/lifelock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton is not working at all. also I received a bill for $350 to upgrade. I have not be able to instal it. I do not recomen this product
No, I would not recommend this to a friendRated 2 out of 5 stars
not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to set this up since I will not tie a credit/debit card so it can be automatically be updated yearly.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Rated 2 out of 5 stars
Norton
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have tried downloading and am having problems. I am following the directions and it is trying to get me to pay again so not too happy with it
No, I would not recommend this to a friendRated 1 out of 5 stars
Dissatisfied With My Last Purchase At Best Buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t Work… I Contacted Norton And Explain To Then That It Wasn’t Working And To Cancel That Subscription… So They Did Cancelled.. But Unfortunately They Didn’t And Couldn’t Refund My $55.99 Back From You All. I Purchased It February 4, 2024 From You All . I Used My Best Buy Credit Card..
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear about your recent experience and we need a little more information to help you.
The purchase of this product would have been done with Best Buy, in order to return the product you would need to reach out to Best Buy to have the product returned and refunded, you can reach out to bestbuy.com/support or visit your local store for assistance.
Sounds like you may have had problems with install, which then you would need to contact Norton Support to help you at www.norton.com/support to connect with our team via chat & phone. Thank you.
Rated 1 out of 5 stars
Not a happy customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The antivirus software works but don’t expect any kind of service from customer support because it sucks. You end up somewhere in India and evidently their computer system doesn’t work well because it doesn’t update correctly and you end up locked out of your account. Buy another brand of antivirus.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you.
Rated 5 out of 5 stars
Great protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has every type of computer protetion you’ll need, i like how they update and keep you informed abou risk or suspious activety, i would definitely recommed as it has served me completely.
I would recommend this to a friendRated 5 out of 5 stars
Great Package of Internet Protection
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton 360 Deluxe 3 devices with Lifelock Identity Advisor is actually two products. Norton 360 is the standard program that is provided for antivirus protection. Lifelock Identity Advisor is a great internet security product. Identity Advisor is actually a service to help protect your identity on the internet and also to help you if your identity gets stolen. Norton 360 has been my preferred antivirus program for many years because I have found that in a real live operating system environment, Norton 360 does not slow down my computers perceptibly. There are many claims about various anti-virus programs bogging down your computer performance, and many of Norton’s competitors do indeed slow things down for me. My tip of the cap to Norton for not harming computer performance. It is important to note that Norton does more than antivirus protection scanning. Norton 360 also provides a Safecam function, Data Backup, Performance tuning, Dark Web Monitoring and some optional tools like a Password Manager. You can also enable Secure VPN and Cloud backup storage. So it is a rather complete package for taking care of your computer security. I have also found that Norton does a great job in handling and tracking your licenses when you have several computers using the same Norton subscription. You can easily see all your individual computer licenses. This is important so that from time to time, you can delete a computer license that you don’t need. Also Norton makes it very easy to add protection with an interface that offers you the ability to send an email that can be used to very simply install your Norton on another computer if you have a multi-license subscription. Since I have 10 computers I can easily control things with Norton Antivirus dashboards. Norton does offer an array of combinations of Norton antivirus with Lifelock protection. The product that I have includes both the ‘normal’ antivirus and the Lifelock Identity Advisor. I did see from my ‘My Norton’ tab that I could click on Identity Advisor to view alerts. This took me to a sign in for Norton where I could add information that would be monitored and generate alerts. Information like, phone number, address, email(s), driver license, bank accounts and credit cards etc. I don’t think this is cause for concern since Norton I feel can be trusted to maintain your information with the strictest security controls. Also you may realize that your credit score is calculated using all your information (for example by Experian). So adding protection from Lifelock is very smart as your information is already in various places on the internet. You can select degrees of coverage and Lifelock has the options spelled out on their web page. I found that they have a monthly cost and coverage that fits any budget. Norton Lifelock does provide an agent via phone number to help you subscribe. I do recommend this package of Norton Antivirus with Lifelock which gives you a continually updated and speedy antivirus, backup, password protection, performance tuning and now also Identity Protection. A very nice package indeed.
I would recommend this to a friendRated 2 out of 5 stars
Chronod
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has a "Chronod" pop up window that doesn't go away.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.

















