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Customer Ratings & Reviews

$29.99
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Comp. Value: $119.99

Customer reviews

Rating 4.4 out of 5 stars with 451 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the strong security features and ease of use of the 360 Deluxe software. Many appreciate the VPN and antivirus capabilities, as well as the overall performance. While the software offers numerous benefits, a few customers have noted concerns about excessive notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 451 reviews
  • Rated 1 out of 5 stars

    I didn’t use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy. It doesn’t come with life lock like it implies. It’s a crap version.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you. norton_us

  • Rated 1 out of 5 stars

    Norton 360 LifeLock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product doesn't help my computer, it slows it down and it limits your search experience and search engine to perform because it will block areas of searching Norton merely takes over your computer function and cause annoying Web surfings. I would not recommend Norton to anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected, not a good product. Too expensive for what Its used for.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Rated 1 out of 5 stars

    Scam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scam scam scam scam scam scam scam scam scam scams

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Rated 2 out of 5 stars

    weak security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with it at all, my computer has problems with buffer and performance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    0/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0/10............do not buy........................

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. Feel free to reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Pros mentioned:
    Vpn
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Cannot do without the Norton 360 Deluxe, great pro

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my laptop for a lot of things; work, home, browsing and I connect at home, work and cafes so I wanted a good way to protect my laptop, and this Norton 360 not only does it cover my laptop, it covers my computer at home and my cell phone. To install is easy, create an account, then with the product key code you are set, it scan each device and if there is any threat, it will alert me to I can decide what to do. It also gives a good report on what has happened after each scan so I like that as well. I have a computer, a laptop and my smartphone covered with Norton and I like how easy is to read the notifications. I haven’t used the live member support but it is awesome that it is there just in case I need it. The password manager is also another easy way to keep up with all the passwords and instead of trying to memorize them I like how they are here with the manager, including credit card information. Another feature I like is the VPN; I can browse secured while keeping my personal information safe and private. I like the pre-paid subscription so I can give it a try as well as giving it as a gift, and it can renew automatically. Overall I am being proactive, I want to be secured while browsing at home and in public places with Norton, I do not want to find out there is a virus on any of my devices, I want to make sure I will be ok and I am.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does Not Work with an existing renewal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the thought it would be sufficient for my yearly renewal, but I still get notifications my account has lapsed, and I still have to go back and purchase my other add-ons (i.e., Norton utilities). I wouldn't waste your money.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. Symantec

  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is very easy to install. Didnt have any issues, which was great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy to Install and Use - Love Identity Protection

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy, just download, create an account and it's up and running. The very first thing it did was do a historical dark web review for my information. Wow what a surprise that my username and password was out for four different accounts. Two I haven't used in years. It was important to know because like most of us, I use the same login and password often, especially for non financial items. However one of the items from historical review is a location where I shop online. Clearly this password is being changed immediately. Another brand of security software came with my fairly new computer and I was wondering what would happen when I installed the device security. Answer - Norton prompts you to remove the other software and recommends that you do so for peek performance. Additionally when installing on your device it says it will use 276 MB. The menu is easy to understand and navigate. Additional items like the utility to prevent tacking of your online activity can be added for an additional cost. The freeze function under the identity theft area is great because you setup a freeze with each of the three main credit reporting bureaus. It won't prevent someone using your identity but it will make it much more difficult for them. Also, you can add up to 10 bank accounts and 10 credit cards to have Norton monitor the dark web for any activity. Fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a great product and always has the latest updates.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    EXTREMELY DISAPPOINTED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked and wanted to charge me after I already paid for it. I think someone stole my code or something. I had to use webroot. Would like a refund on my purchase!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security good !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security features abd protects everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Norton for Years like the life lock as well !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Intrusiveness
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Option

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a relatively easy to install software although it did take awhile for everything to install on my computer. Once everything was installed it was pretty easy to set everything up and start seeing the benefits. It immediately gave me helpful dark web alerts and tips to address it for better protection even with only giving minimum information. If you feel confident going full in you have the option of having all sorts of info checked to make sure it isn’t out there on the dark web such as credit card numbers, your various email addresses and phone numbers as well as current and past home addresses. There are more add-ons you can tack on if you want to pay a little more but none are a requirement. The actual Norton part of the software works as expected with ease. Unlike some other options I have used in the past this one’s does not seem to be intrusive with a ton of pop-ups as soon as you power on the computer. There are still features I need to try to get the full effect of this bundle but it definitely appears to be a great one worth trying

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only bought it because it's recommended but i've never needed this before

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Rated 1 out of 5 stars

    Better Programs are available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as my previous security system. I turned it in for that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never used it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy employees will try to sell you thtis but its not really needed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry for the pUrchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is overwhelming bloarware program. It is difficult to work with. I am sorry I purchased it.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Paco2055 - Please contact us at support.norton.com for our 60-day money-back guaranty, good for another 58 days for you. We’re sorry our product didn’t meet your needs. - DWN Symantec

  • Rated 1 out of 5 stars

    me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it caused more problems on my computer.had to take in to repair

    No, I would not recommend this to a friend