Customer Ratings & Reviews

When they offer it at the store its 25 bucks, when you activate it at home they indicate its 108 or 118 usd a year, you have to give a credit card and agree to the renewal plan, or it won't work. You might be better served with a different product if cost is an issue.

Norton is not working at all. also I received a bill for $350 to upgrade. I have not be able to instal it. I do not recomen this product

Unable to install it on my phone. Norton website keeps asking for long time account. That is not practical.

I purchased this card but there were already security on the computer and I wasn’t able to return it to the store and there wasn’t anyone willing to assist me with resolving the issue, now I have the card and unable to get a refund or return it to the store, Beware before purchasing security for a laptop you purchase at BestBuy. It’s sad!

I was unable to set this up since I will not tie a credit/debit card so it can be automatically be updated yearly.

Have tried downloading and am having problems. I am following the directions and it is trying to get me to pay again so not too happy with it

This has every type of computer protetion you’ll need, i like how they update and keep you informed abou risk or suspious activety, i would definitely recommed as it has served me completely.

Didn’t Work… I Contacted Norton And Explain To Then That It Wasn’t Working And To Cancel That Subscription… So They Did Cancelled.. But Unfortunately They Didn’t And Couldn’t Refund My $55.99 Back From You All. I Purchased It February 4, 2024 From You All . I Used My Best Buy Credit Card..

The antivirus software works but don’t expect any kind of service from customer support because it sucks. You end up somewhere in India and evidently their computer system doesn’t work well because it doesn’t update correctly and you end up locked out of your account. Buy another brand of antivirus.

Norton 360 Deluxe 3 devices with Lifelock Identity Advisor is actually two products. Norton 360 is the standard program that is provided for antivirus protection. Lifelock Identity Advisor is a great internet security product. Identity Advisor is actually a service to help protect your identity on the internet and also to help you if your identity gets stolen. Norton 360 has been my preferred antivirus program for many years because I have found that in a real live operating system environment, Norton 360 does not slow down my computers perceptibly. There are many claims about various anti-virus programs bogging down your computer performance, and many of Norton’s competitors do indeed slow things down for me. My tip of the cap to Norton for not harming computer performance. It is important to note that Norton does more than antivirus protection scanning. Norton 360 also provides a Safecam function, Data Backup, Performance tuning, Dark Web Monitoring and some optional tools like a Password Manager. You can also enable Secure VPN and Cloud backup storage. So it is a rather complete package for taking care of your computer security. I have also found that Norton does a great job in handling and tracking your licenses when you have several computers using the same Norton subscription. You can easily see all your individual computer licenses. This is important so that from time to time, you can delete a computer license that you don’t need. Also Norton makes it very easy to add protection with an interface that offers you the ability to send an email that can be used to very simply install your Norton on another computer if you have a multi-license subscription. Since I have 10 computers I can easily control things with Norton Antivirus dashboards. Norton does offer an array of combinations of Norton antivirus with Lifelock protection. The product that I have includes both the ‘normal’ antivirus and the Lifelock Identity Advisor. I did see from my ‘My Norton’ tab that I could click on Identity Advisor to view alerts. This took me to a sign in for Norton where I could add information that would be monitored and generate alerts. Information like, phone number, address, email(s), driver license, bank accounts and credit cards etc. I don’t think this is cause for concern since Norton I feel can be trusted to maintain your information with the strictest security controls. Also you may realize that your credit score is calculated using all your information (for example by Experian). So adding protection from Lifelock is very smart as your information is already in various places on the internet. You can select degrees of coverage and Lifelock has the options spelled out on their web page. I found that they have a monthly cost and coverage that fits any budget. Norton Lifelock does provide an agent via phone number to help you subscribe. I do recommend this package of Norton Antivirus with Lifelock which gives you a continually updated and speedy antivirus, backup, password protection, performance tuning and now also Identity Protection. A very nice package indeed.

This product has a "Chronod" pop up window that doesn't go away.

The product doesn't help my computer, it slows it down and it limits your search experience and search engine to perform because it will block areas of searching Norton merely takes over your computer function and cause annoying Web surfings. I would not recommend Norton to anyone

Don’t buy. It doesn’t come with life lock like it implies. It’s a crap version.

not happy with it at all, my computer has problems with buffer and performance.

I use my laptop for a lot of things; work, home, browsing and I connect at home, work and cafes so I wanted a good way to protect my laptop, and this Norton 360 not only does it cover my laptop, it covers my computer at home and my cell phone. To install is easy, create an account, then with the product key code you are set, it scan each device and if there is any threat, it will alert me to I can decide what to do. It also gives a good report on what has happened after each scan so I like that as well. I have a computer, a laptop and my smartphone covered with Norton and I like how easy is to read the notifications. I haven’t used the live member support but it is awesome that it is there just in case I need it. The password manager is also another easy way to keep up with all the passwords and instead of trying to memorize them I like how they are here with the manager, including credit card information. Another feature I like is the VPN; I can browse secured while keeping my personal information safe and private. I like the pre-paid subscription so I can give it a try as well as giving it as a gift, and it can renew automatically. Overall I am being proactive, I want to be secured while browsing at home and in public places with Norton, I do not want to find out there is a virus on any of my devices, I want to make sure I will be ok and I am.

Not what I expected, not a good product. Too expensive for what Its used for.

Scam scam scam scam scam scam scam scam scam scams

0/10............do not buy........................

I bought this with the thought it would be sufficient for my yearly renewal, but I still get notifications my account has lapsed, and I still have to go back and purchase my other add-ons (i.e., Norton utilities). I wouldn't waste your money.

Software is very easy to install. Didnt have any issues, which was great