Customer Ratings & Reviews
- Model:
- SYC940800V001
- |
- SKU:
- 6508583
Customer reviews
Rating 4.4 out of 5 stars with 469 reviews
(469 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the strong security features and ease of use of the 360 Deluxe software. Many appreciate the VPN and antivirus capabilities, as well as the overall performance. While the software offers numerous benefits, a few customers have noted concerns about excessive notifications.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Antivirus
Rated 5 out of 5 stars
Great All Around Security Software
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton 360 Deluxe is a great all-around security suite. It offers virus and malware protection, VPN, Lifelock Identity protection, and my favorite feature, a password manager. The virus protection is kind of the main feature of this software, but also the one I notice and "use" the least. It's one of those things you kind of don't want to notice and hope to not really use. And in that aspect, it does a really nice job. The scans are unobtrusive, and I haven't noticed any adverse effects to system performance or anything. The VPN is also a nice added feature. It is all automatic, and you can set it to always be on, or just turn on when it detects that you are on an unsecured network, such as public wifi. Both of these features can be used on up to 3 devices, including PC, Mac, iOS, and Android. I installed it on my PC and iPhone. The iPhone app is nice, and allows you to turn on security features and VPN features on your phone. And you can download separate password manager and ad blocker apps. As I mentioned before, the Password Manager is probably my favorite feature included. I have always wanted to try one, but was skeptical at how streamlined the process would be. I was pleasantly surprised. One you turn it on on your PC, anytime you log in to anything, you get a popup asking if you'd like to add the credentials to your vault. Then, next time you log in, it will automatically fill out the info. If you install the smartphone app, this extends to your phone as well, and again, I was pleasantly surprised at how streamlined it all is. You go through a couple simple steps of setting up the password manager in your iOS settings. From there, its similar to the PC functionality in that anytime you log in to something, whether it's in browser or in an app, you can hit "Passwords" on the iOS keyboard, and then select Norton Password Manager, and select the appropriate account and it fills out the user and password. I was absolutely thrilled with how it all works. One last really helpful feature of the password manager, is that you can have the manager change your password for you, to something very secure. It is all automatic. You click a button and it will log in, change your password, and save the new password in your vault. It will even tell you if any of your passwords are not secure, and give you the option to update them. I have been wanting to overhaul my passwords for a while, but always put it off because I hate coming up with new passwords. This made the process super easy. Overall, this is a great security suite which offers great protection while not impacting system performance. You can install on a variety of devices, and the password manager is easily the best part of the entire suite for me, and worth the price alone.
I would recommend this to a friend - Pros mentioned:Ease of use, Security
Rated 3 out of 5 stars
Great Reputation but Limited Features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton has a long history of providing malware scanning and protection. I have used it in the past and looked to give it another try. Regarding the Norton 360 Deluxe, the product is fairly easy to install and fairly easy to configure. The windows install is pretty seamless. For Mac, there are more hoops to jump through to get it set up but that is not the fault of Norton but the security features of Mac. However it is worth noting One thing that I feel is a negative is that the features are difficult to find and manage. Should be a little more accessible. Also, the VPN is a separate charge. For LifeLock, I can't for the life of me find the application or settings. It may be another install but I cannot find it. While it may be completely set up and running, it's not very clear. Overall, the program does what it is intended to do for scanning and Norton's history of providing quality protection makes this a good option for protection. For LifeLock, again it may be my issue, but it's touch to find how it is set up.
I would recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi! We're sorry to hear you are facing these issues, and would like to help assist. Could you please send us a message on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport. Alternatively if you prefer you can also contact our support team via chat or phone  https://support.norton.com.We look forward to hearing from you!
Rated 5 out of 5 stars
Easy to Setup and Works Well
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s kind of funny to me that years ago I always considered Norton the best for PC Virus protection. But then for a while I wasn’t as much of a fan as it seemed to bog my PC down at times and I moved on to other brands. I may be back to being a Norton guy after this. It’s not easy or totally fair to judge a program like this after only a weeks’ worth of use. I mean I didn’t have any issues the week before either. However I like what I am seeing thus far. The software is well thought out and easy to navigate. Installation and set up was a breeze. The Malware and Virus protection seems to be working well and Norton has a very strong reputation in this area. The password manager works well. I’ve been using another brand PW manager for years; I may switch to this one. The life lock feature seems cool, and does provide some peace of mind. Identity theft can happen to any of us with a little bad luck. Dark web monitoring for potential issues is great and they have an identity theft restoration program should you have a problem. I did look for some reviews on that part in particular since I have not had to use that service and feedback seems mostly positive. At the end of the day it is tough to judge exactly how effective a program like this has been in the short term. But it seems very unobtrusive and once it’s set up it’s all pretty much happening in the background with no issues protecting the PC. Background scans can happen and not even notice. Combined with an intuitive interface I would have to say this program is giving me everything I would want and expect from it. I think it’s pretty clear we all should have some sort of virus and malware protection and I think this is a solid 5* product and I would absolutely recommend this to a friend.
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work well at all and the VPN stop me from doing a lot of stuff on my computer and cell phone I should have ask for a refund
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .We are sorry to hear about your experience. If your experiencing issues with your VPN please contact our support team for help at www.norton.com/support We are happy to help!
- Pros mentioned:Vpn
Rated 5 out of 5 stars
Protect Your Computer And Identity
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In this day and age you need to protect your computer and identity. This combo does just that for you. Norton 360 is an antivirus program and LifeLock Identity Advisor protects your identity from theft. I have used free antivirus software in the past and had no idea how little they protected me. Set up is easy. Everything you want to do with Norton is all within the My Norton app. You can scan your device, turn on VPN, manage passwords, and more. Start Up Manager is a great thing to use. I was able to turn off a few things I didn’t realize started up when my computer did. I was able to have my computer start up much quicker. If you are looking to scan your computer, this program gives you different options. There is a quick scan, which will look for things in key areas. If you want to scan your entire computer, you can choose the full system scan. You can also customize a scan, this is so that you can have it scan areas that you think are important. You can also do a schedule of when you want your computer scanned for viruses, etc. If you are worried about someone accessing your WiFi, you can turn on the VPN, which will help you hide your identity and information from hackers. You even get 25 GB of cloud storage for backup. The LifeLock Identity Advisor can keep an eye on your credit and even help with restoring your identity. Some pop-ups are annoying, but it is worth a few pop-ups now and then to ensure my computer isn’t going to be hacked or worse (having my identity stolen). This is a great program for protecting your computer and other devices, while also protecting your identity.
I would recommend this to a friend - Pros mentioned:Antivirus
Rated 5 out of 5 stars
Norton Anti-virus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good antivirus. My only issue is the customer service is the worse!!⁵
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your review, Charles!
We’re glad to hear that you find Norton 360 Deluxe to be a really good antivirus solution—that reliable protection is exactly what we aim to deliver. At the same time, we’re truly sorry to hear about your experience with customer service. Feeling unsupported when you need help can be incredibly frustrating, and that’s not the experience we want any of our customers to have.
Your feedback is important, and we appreciate you calling this out. We’re always working to improve both the quality and responsiveness of our support, and comments like yours help highlight where those improvements are needed most.
If there’s anything still unresolved—or if you’d like help from a different support channel—we’d be more than happy to assist further. Thank you again for taking the time to share your experience, and we hope your protection continues to serve you well.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Norton - 360 deluxe 3 device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great Internet security protection program this is
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Rich,
Thank you for your review! We’re glad to hear that you find Norton 360 Deluxe to be a great internet security protection program. Providing strong, reliable protection across devices is exactly what we aim for.
We appreciate you choosing Norton and taking the time to share your experience. If you ever have questions or need assistance, we’re always here to help!
Rated 5 out of 5 stars
Upgraded service is worth it...
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I'm pleased with the product. It was easy to install with no issues at all. It runs very smooth even though its performing real-time monitoring. I actually really like that it monitors when updates are needed for programs as well as prioritizes the ones that might cause you an issue. The parental controls work great and we actually found my wife's email was used on a dark web portal so that was very weird to see. Very impressed with how thorough it is. We haven't had any issues with firewall compatibility. Can't speak to the password manager as we tend to not save our passwords. Nothing against the product, it's just not something that we do. The 50GB of cloud backup is nice as well...gives us a backup to our backup. My only complaint is when first using, everything we did we got a Norton popup to allow this or that. It was a little frustrating at first but that seems to have stopped after a few days of using. I get it because it was personalizing the set up. Probably could have been done during the actual set up but it really wasn't that big of a deal. Great protection and speed.
I would recommend this to a friendRated 5 out of 5 stars
Protection with security
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really content with Norton - feel safe about my phone data . Laptop and tablet . Best protection for my accounts.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your experience! We’re glad to hear Norton 360 Deluxe is helping you feel safe across your phone, laptop, and tablet. Protecting personal data and online accounts is exactly what Norton is designed to do, and it’s great to know you’re feeling confident and secure. We appreciate you choosing Norton and taking the time to leave your feedback.
Rated 5 out of 5 stars
Peggy G
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton has stopped so many trackers from my system. And it keeps a look out on the Dark Web for my information. And I, also, have the LifeLock. I hope never to have to use LifeLock , but glad I have it in case I do need it. A wonderful product (both).
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your wonderful review, Peggy!
We’re so glad to hear how much Norton 360 Deluxe and LifeLock have helped protect your system. It’s great to know the tracker‑blocking tools are making a real difference and that Dark Web Monitoring is giving you added peace of mind by keeping an eye out for exposed personal information.
And you’re absolutely right—LifeLock is one of those things you hope you never need, but it’s comforting to have that extra layer of protection just in case. We’re grateful that these features are providing the security and confidence you were looking for.
Thank you again for taking the time to share your experience. We’re thrilled the products have been so helpful for you—stay safe online!
Rated 5 out of 5 stars
Norton review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.product seems to be doing what is expected of it and works both efficiently and unobtrusively
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback! We’re glad to hear Norton 360 Deluxe is performing as expected and providing efficient protection without getting in the way of your day‑to‑day use. Delivering strong security that runs quietly in the background is exactly what we aim for. We appreciate you choosing Norton and taking the time to share your experience.
Rated 4 out of 5 stars
Handy to have security solution,
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton 360 Deluxe with LifeLock Identity Advisor covers monitoring for: -Device Security -Dark Web Monitoring -Secure VPN -Cloud Backup -Password Manager -Parental Controls. From the list it require additional or separate subscription fee for: - Anti Track - Remove from peronsal information from dark web. Installation process check of existing security software on the device and remove it previous to Norton’s application. During the process, it took me several login one for the application then the web version of the account. There for Parental Control it install separate application which request additional login. Once installed and all setup, the security monitoring started manually, dark web monitoring provide alert of personal information existing in dark web. On this subject, the alert only provide existence of personal information but not exactly where and who or what and how the personal information has been compromised. Hence, as per the alert it is a bit panic triggering that I don’t fee it help to the user who is paying for the application with such service. For the Parental Control, it looks comprehensive that help from the functionalities I observed. Upon installation, it allow to select what user of the device to monitor. Then if the kid start using the device, will se the House Rule that consist of: -WebSite that visit -Searches -Internet Searches filter out age-inappropriate sites -Videos sites visit -Time on the device can be restricted -Applications can be blocked on the device -And provide option to ask to parent to allow to view specific sites. Then to the parent, it send out notification that the time of internet reached limit and turned of access. Although I haven’t fully went through each of functionality for parental control, does give certain level of control on the device that kids are playing or studying or connecting with friends. Now how well Norton does will tell the time as use down the road as I can’t tell based on few days usage. Downside: - Installation require multiple login and multiple separate installation based on functionality - Manage Devices require web access with new authentication and can’t be done all within the same application already installed. - Dark Website Monitoring feels more panic triggering alert than providing help due to incomplete set of information and also requiring to pay to remove personal information instead of including part of the Norton 360. - The tablet or mobile device version doesn’t support landscape mode - Each of coverage for Norton 360 Deluxe is bit confusing as can’t tell for instance specific feature included for LifeLock and Security monitoring included in 360 Deluxe.
I would recommend this to a friendRated 5 out of 5 stars
Norton for the win
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a superb price, easy to navigate, great technical support
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Andrew,
Thank you for the great feedback! We’re really glad to hear you’re finding Norton a great product at a superb price, and that it’s easy to navigate with strong technical support when you need it. Knowing the overall experience is working well for you means a lot to us.
We truly appreciate you choosing Norton.
Rated 5 out of 5 stars
Good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, quality & efficiency. Nice price as well
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback! We’re glad to hear you’re satisfied with the quality and efficiency of Norton 360 Deluxe, and that you feel the pricing offers good value. Providing reliable protection at a fair price is exactly what we aim for. We appreciate you choosing Norton and sharing your experience.
Rated 5 out of 5 stars
Norton 360 with LifeLock
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this product. I have been using it for years with great results. Highly recommend
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi RichardF,
Thank you for your wonderful review and for being a long‑time Norton user. We’re thrilled to hear that Norton 360 Deluxe with LifeLock has delivered great results for you over the years and continues to meet your expectations. Your satisfaction and strong recommendation mean a lot to us, and we truly value your loyalty. Providing reliable, comprehensive protection you can count on year after year is exactly what we strive for. If you ever need assistance or want to explore all the features included in your subscription, we’re always here to help.
Thanks again for trusting Norton!
Rated 5 out of 5 stars
Recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had Norton AV for 3 years and it works perfect
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi JauzF,
Thank you for your recommendation and for sharing your experience! We’re glad to hear that you’ve been using Norton Antivirus for the past three years and that it’s been working perfectly for you. That kind of long‑term reliability and trust means a lot to us.
We truly appreciate you choosing Norton to help protect your devices and taking the time to leave a review. If you ever have questions or need support, we’re always here to help!
Rated 5 out of 5 stars
Business Norton
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much better price than what Norton was offering, and easy to download.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi JulieS,
Thank you for sharing your experience! We’re glad to hear you found Norton 360 Deluxe with LifeLock to be a better value and that the download process was quick and easy. Getting reliable protection at a price that makes sense is important, and it’s great to know this purchase delivered on both. We appreciate your feedback and your choice of Norton. If you ever need help setting things up or want to explore the features across your devices, our support team is always here to help.
Thanks for choosing Norton!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Always scanning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working well. It's always scannin and cleaning up.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback. We love hearing from our Norton customers!
Rated 5 out of 5 stars
Norton 360 Deluxe & LifeLock Teams Up
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so I downloaded and have been using the Norton 360 Deluxe (3 Device) with LifeLock Identity Advisor Antivirus program a week ago and have been putting it through its paces. Having used Norton 360 and other Norton products in the past, I knew that this was going to be a great download for my desktops and laptops through out the house. This particular subscription is for 3 devices so you may have to purchase another subscription which is kinda a bummer, but it all depends on how many mobile devices (desktops and laptops) you have or want to protect in your home. Norton 360 Deluxe brings you: * Virus Protection, Secure VPN, and PC Cloud Backup LifeLock Identity Advisor brings you: * Dark Web Monitoring, and Identity Theft Restoration & Support (for 1 Adult) Password Manager and Parental Controls also come included with the bundled software. Download and installation was a breeze. Once you have everything installed, it would be best to do a quick scan of the computer as well as running Norton LiveUpdate to ensure all updates from protection to product updates are installed. So far in the past week Norton has not found any viruses. Norton is a great company and the software seems to get better and better each year, which in turn puts my mind at ease especially when we are dealing with our personal information. I would recommend this antivirus program along with LifeLock to keep your personal data out of the wrong hands.
I would recommend this to a friendRated 2 out of 5 stars
ok LifeLock but Norton drags on system performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On the surface this looks like a good deal.... install on 3 systems and get 1 LifeLock. I think that the LifeLock is OK but I am not impressed with the software. I uninstalled it on my desktop (new Dell Ultra 7, 16GB RAM, Win11 Pro) because it drags the performance down. First, the usability with my work VPN is dreadful no matter how many settings iterations I make. Second, the system performance feels slower even though I haven't quantified that. You can, however, see that it takes much much longer to shutdown the system. I will probably be looking at alternatives in the future.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi mjs - Thanks for your review, but actually third-party testing https://www.av-comparatives.org/comparison/ disagrees with you. Not only are Gen products (Avast. AVG and.. Norton) the only 100% effective at blocking threats, but their testing shows us the MOST efficient as well! Hence, if you don’t like our performance, you won’t like *anyone’s* performance - sorry. Hope this helps - DWN


















