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Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $119.99

Customer reviews

Rating 4.4 out of 5 stars with 417 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value Norton 360 Deluxe for its ease of use, comprehensive protection, and the inclusion of a VPN and LifeLock. They appreciate the peace of mind it provides and find the password manager and cloud backup useful. However, some users find the installation process a bit challenging and are annoyed by the upselling of additional products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 417 reviews
  • Pros mentioned:
    Antivirus, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very good antivirus, easy instalation

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Shari Hinni

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sense of comfort knowing we have this on both laptops; geek squad installed for us, grateful to have access to such a great team, utilized on three different trips in month, getting our monies worth.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Feeling secure!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me the security i was lacking online, whether at home or in town.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      That’s awesome to hear! Whether you're at home or on the go, feeling secure online makes a big difference. Thanks for sharing—we’re glad Norton’s got your back! norton_us

  • Pros mentioned:
    Security, Vpn

    Rated 5 out of 5 stars

    Love Love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the vpn and the lifelock section that cone with this. Lifelock allows you to monitor your information being in the black web and the vpn protects your ip address .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It does what it is suppose to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It get's the job done but is bloaty in functionality

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience!
      We’re so glad Norton 360 was there to protect your PC when it mattered most. That’s exactly what it’s built for! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I am very satisfied and in peace because I know my computer is safe. I recommend.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Norton 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. I would buy this again. Service and install was easy and uneventful. good protection good value. The product was easy to find in the store and the person helping was friendly and easy to work with. All was good.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Norton Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like norton, it gives great protection to my devices

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton Security products are your Watchdog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton’s ’Security’ products are a must-have for anyone with a computer. So many identity and security ‘attacks’ out there - with Norton being the best watchdog.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Good Product, Install Issues due to Missing code

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Norton product, but had difficulty getting it installed because my BestBuy receipt did not not include my purchase code nor did the confirmation email I received from BestBuy. After an hour of phonecalls with GeekSquad and BB tech support, they eventually provided me with a code and then the install went quickly for first device.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Norton 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, I was hoping for a little more though.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your thoughts!
      It’s great to hear you found Norton 360 to be a solid product overall. Your comment about “hoping for a little more” is interesting—many users feel that while Norton delivers strong core protection and extras like VPN and identity monitoring, expectations can vary depending on what features you value most. For example, some users look for advanced privacy options or more flexibility in customization. For more information visit https://us.norton.com/products
      If you’d like, you could explore whether the plan you chose includes all the features you need—sometimes higher tiers offer extras like more cloud backup or expanded identity protection. Either way, your feedback helps others understand that Norton 360 is reliable but may not exceed every expectation. norton_us

  • Rated 5 out of 5 stars

    Stay Safe Online

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a top brand. I was lucky to get a deal on this package and will renew it every year!

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with scammers at McAfee. I was searching for a new amti virus. With norton, i could actually talk to a person and not someone directing me to an indian company pretending to be McAfee.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton with lifelock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great product would definitely recommend this product for virus and malware prevention and detection.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi DavidE,
      Thank you for sharing your feedback! We’re thrilled to hear you’ve had a great experience with Norton 360 Deluxe and LifeLock. Your recommendation for virus and malware prevention means a lot to us, and we’re committed to continuing to provide strong protection and peace of mind. norton_us

  • Rated 5 out of 5 stars

    Technology safety!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having life lock on my laptop is a life saver!! Glad I made this purchase alongside my laptop. I highly recommend.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi,
      Thanks so much for your review! We’re thrilled to hear that having LifeLock on your laptop has made such a difference. It’s great to know Norton 360 Deluxe is delivering the protection and peace of mind you were hoping for. We appreciate your recommendation and are glad you chose to pair it with your new laptop—smart move! norton_us

  • Rated 5 out of 5 stars

    Norton the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always heard that Norton anti-virus was the best! I am always getting notices on my iPhone that viruses are “taking over my iPhone”. Imagine my surprise when I found out that Apple iPhones, iPads and computers don’t get viruses!!!!!Cant believe it! Someone that does not use Apple will be gifted with my Norton. It covers 3 items and I got a great bargain on it. Only twenty something?

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Bust Buy help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel much safer, and it was so much easier to install and use than I thought.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience, Jessica! We’re so glad Norton 360 was easier to install and use than expected—and that it helps you feel safer online. Simple setup and strong protection are exactly what we aim for. Your feedback will definitely help others looking for hassle-free security. norton_us

  • Rated 3 out of 5 stars

    Fair deal, however…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton tries to upsell you on other products it has like vpn and and anti-trackers. You think you are buying a product that includes “everything aka 360” but what you are really doing is giving them an opportunity to sell you more products. Then they make auto-subscribe with your credit card, so if you forget to cancel in time you pay for premium prices. (Thats how they get you 2.0). You can probably look online for the same deals as this one and maybe find something cheaper as well. There are other AV’s out there as well. This one is not bad which is why I’m giving three stars. Im marking off two for the misleading total package description and the wild automatic annual subscription setting.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    norton review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and easy protection for all my devices, no regrets

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Great Seevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated Great service and it was a reasonable price . Would definitely purchase more from BstvBuy.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi MeemaLori,
      Thank you for your kind words! We’re so glad to hear you appreciated the great service and found the pricing reasonable. It’s wonderful to know Norton 360 Deluxe with LifeLock Identity Advisor is meeting your expectations. We truly appreciate your support and look forward to helping you stay protected in the future! norton_us

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