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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 488 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the strong security features and ease of use of the 360 Deluxe software. Many appreciate the VPN and antivirus capabilities, as well as the overall performance. While the software offers numerous benefits, a few customers have noted concerns about excessive notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 488 reviews
  • Rated 5 out of 5 stars

    Norton 360 and Lifelock help me feel safer online.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 and Lifelock provide me with personal comfort and security. Through their monitoring of my system activities and software they keep me aware of any threats to my computer from outdated software or drivers, and alert me to any possible external threats to my system's integrity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a fair price...like that we got 3 licenses for our three new K teachers. Have to uninstall McAfee first though

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 4 out of 5 stars

    Quality but Somewhat Annoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The virus protection works well and was simple to set up, but the interface gets annoying and won’t leave your screen sometimes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was VPN but it’s just another “identity theft protection” program. Haven’t received one notification yet my credit was compromised, just like every other “I.D. Theft Protection service. Wouldn’t buy it again and would return it if I could. I asked for Norton VPN and somehow talked into this product.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hello - thanks for your review, and sounds like you got a bit of misinformation, sorry.
      Lifelock Identity Advisor is our entry-level service that primarily notifies you if we find your personal information on the ‘dark web’, and also notifies you of any recent dates breaches. In other words, it ‘advises’ you on generic ID-related events. All of its services are explained here: https://lifelock.norton.com/products/lifelock-identity-advisor. In order to get proactive alerts about your personal credit events or potential ID theft, our LifeLock Standard service is needed. I believe if you contact our support center at support.norton.com, a customer service rep can help upgrade you to the full ID theft protection service. I’ve used LifeLock for ten years and it always alerts me when I open a new account or perform some other identity-based action. Hope this helps - DWN norton_us

  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for the money, would recommend to everyone

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Copilot said: CopilotHere’s a friendly, polished response you can use for MichaelD’s review:

      Hi Michael,
      Thank you for the great feedback! We’re happy to hear that you find Norton 360 Deluxe to be a great value for the money and something you’d recommend to others. Providing strong, reliable protection at a fair price is exactly what we strive for.
      We appreciate you choosing Norton and taking the time to share your experience. If you ever need assistance or have questions, we’re always here to help! norton_us

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Norton - 360 Deluxe (3 Device) with LifeLock Ident

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go with my laptop purchase. Norton/Lifelock has helped me many times in past so I will always be happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Norton Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is great protection which I bought for peace of mind after getting hacked. Only complaint is that Norton endlessly hard sells post purchase upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maximum satisfaction with Norton Family App

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maximum satisfaction with Norton Family App. Recommend for families with young children.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your feedback, Shanel! We’re thrilled to hear Norton Family App is delivering maximum satisfaction and helping keep your family safe online. It’s a great choice for households with young children. If you ever need tips on managing parental controls or other features, visit norton.com/support. Stay secure and enjoy peace of mind! norton_us

  • Rated 5 out of 5 stars

    Work With Confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton by Lifelock Dependable, necessary, relevant to my lifestyle and everyday needs! Helps me use my devices with confidence and a feeling of security.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the thoughtful review! We're so glad to hear that Norton 360 Deluxe with LifeLock fits seamlessly into your lifestyle and gives you the confidence to use your devices securely every day. Your trust means everything to us, and we're here to support you whenever you need it. norton_us

  • Rated 5 out of 5 stars

    Technology safety!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having life lock on my laptop is a life saver!! Glad I made this purchase alongside my laptop. I highly recommend.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi,
      Thanks so much for your review! We’re thrilled to hear that having LifeLock on your laptop has made such a difference. It’s great to know Norton 360 Deluxe is delivering the protection and peace of mind you were hoping for. We appreciate your recommendation and are glad you chose to pair it with your new laptop—smart move! norton_us

  • Rated 5 out of 5 stars

    Norton with lifelock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great product would definitely recommend this product for virus and malware prevention and detection.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi DavidE,
      Thank you for sharing your feedback! We’re thrilled to hear you’ve had a great experience with Norton 360 Deluxe and LifeLock. Your recommendation for virus and malware prevention means a lot to us, and we’re committed to continuing to provide strong protection and peace of mind. norton_us

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    product review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    active acct. no issues, security prompts current. Responses from provider immediate accurate,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for this internet security protection package

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi BethM — thank you for sharing your feedback! We’re glad to hear you find Norton 360 Deluxe to be a good value for internet security protection. Having multiple layers of security, including identity protection, scam protection, and a VPN, can really help provide peace of mind online.
      We appreciate you taking the time to leave a review and hope Norton continues to meet your security needs across all your devices! norton_us

  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and the promotion. Stay informed about your information on the web.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stop those scammers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and keeps me protected from those scammers trying to steal my embroidery files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. J9seph

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im always pleased with the staff and how helpful they are to me.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback! It’s wonderful to hear that the staff has been consistently helpful—that kind of support really makes a big difference when purchasing and setting up products like Norton 360. Appreciate you taking the time to recognize their efforts! norton_us

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Norton 360 Deluxe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the best protection software you can buy!!!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up, anybody can do it, you can’t get it wrong…

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is working better than my old security sysem did

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi PowellZ — thank you for sharing your feedback! We’re glad to hear Norton 360 Deluxe is working better for you than your previous security system. Strong, reliable protection can make a big difference in day‑to‑day online safety, especially across multiple devices.
      We appreciate you taking the time to leave a review and hope Norton continues to keep your devices secure and running smoothly! norton_us

  • Rated 5 out of 5 stars

    Stay Safe Online

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a top brand. I was lucky to get a deal on this package and will renew it every year!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience, SarahD!
      It’s great to hear that you see Norton as a top brand and were able to grab a good deal—that’s always a win. Your commitment to renewing every year shows confidence in the product’s ability to keep you safe online. Features like scam protection, VPN, and identity monitoring make Norton 360 Deluxe a strong choice for comprehensive security, and your feedback reinforces that value. norton_us