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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 468 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the strong security features and ease of use of the 360 Deluxe software. Many appreciate the VPN and antivirus capabilities, as well as the overall performance. While the software offers numerous benefits, a few customers have noted concerns about excessive notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 468 reviews
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the needed safety on the Internet the value is added with up to 3 devices

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton Plus Life lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safer knowing I’ve got digital protection for all of my devices. Norton has always been my go to product and as always it’s done its job protecting my data.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, used it in all my PCs over the years and it has worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Nord vpn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great resources that can be used to protect ur computer. Love the vpn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dual security product. Protect your data! Excellent value.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your feedback!
      We’re glad to hear you’re finding great value in Norton 360 Deluxe with LifeLock Identity Advisor. Combining device protection with identity monitoring really does offer a strong layer of security for your digital life. Thanks for recommending it and helping others make informed choices! norton_us

  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Norton - 360 Deluxe with LifeLcok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all in one antivirus and monitoring service. It is noce to have both LifeLock and Norton in 1 bundle.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    good protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nowadays hackers are everywhere and this has good reviews on helping reduce the treat out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as comments I saw about uninstalling your present version and long install times, that wasn’t the case for me at all. I let my previous subscription expire and the next day I redeemed my download code. Download was easy and took 10-15 minutes. It updated my expiration date to a year later. I also did not have a problem with cancelling my auto renewal or them restarting it or charging me. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    The Best Antivirus sofftware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the very best antivirus, Lifelock advisor really did not add much but I will still stay with Norton

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very satisfying to know that my phone is monitored for any viruses, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product formy devices both phones and computer.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    enjoy my norton subscription

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the perfect protection for my computer and information stored in it,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New User to Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton Antivirus Program is very easy to use and scans very quickly and precisely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe and easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate; however, too many ads from Norton

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your feedback!
      We’re glad you found it easy to navigate. We hear you on the ads—your input helps us improve the experience! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton 360 deluxe 3 device protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good antivirus it covers everything in security I need and is easy to use. I definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Norton - 360 Deluxe (3-Device) with LifeLock Ident

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton - 360 Deluxe (3-Device) with LifeLock Identity Advisor (1 Adult) (1-Year Subscription with Auto Renewal) - Android, Apple iOS, Mac OS, Windows [Digital]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the best option available. I needed LifeLock also so a 1 year subscription was very affordable for both!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service experience with Norton

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with the product, but dealing with the Norton customer service people is a total nightmare. Every year I extend my subscription and every dealing with Norton is a disaster. It is so frustrating to try dealing with individuals who do not speak English well and have such a heavy foreign accent. Trying to follow their endless instructions which do nothing to resolve problems they create. 1 1/2 hours plus is just to much waisted time and is filled with stress and frustration. It's like they are punishing the caller for not having the program auto renew at the highest price but instead buying the product at a greatly discounted Best Buy price. I never set up the Life Lock feature because I just didn't want any more time wasted. I will not go thru the aggravation again next year.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We’re very sorry to hear about your recent experience with our support team. We truly appreciate you sharing this feedback. We pride ourselves on providing quick, effective customer service, and it’s our priority to ensure every customer receives the highest level of support. We sincerely apologize that this wasn’t the case for you.
      We’d like the opportunity to help make things right. Please reach out to our social care team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport — we’re here to help.
      Thank you for taking the time to let us know. norton_us

  • Rated 5 out of 5 stars

    I trust the NORTON

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was a breeze for my phone and laptop. I cant bet price.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We're glad to hear the installation was smooth and that Norton 360 with LifeLock Identity Advisor is working well on both your phone and laptop. It's great to know you're getting strong protection at a great value. We appreciate your trust in Norton! norton_us

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love hella's product for text my computer from curries and all kinds of google stuff

    I would recommend this to a friend