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Customer reviews

Rating 4.4 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the 360 Deluxe Antivirus for its excellent protection and ease of use. Many appreciate its value for the price, solid performance, and useful VPN feature. Some customers have experienced issues with downloads and find the pop-up advertisements and notifications for additional services to be bothersome.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 539 reviews
  • Rated 5 out of 5 stars

    My security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the security that my laptop came with. I really like using it. It works on my phone and my laptop awesome

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Deluxe Norton 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the norton 360 in all my computers. It really does a good security job. It gives you complete feedback and and scanning as well. Dark web monitoring and many other features.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Cons mentioned:
    Download

    Rated 5 out of 5 stars

    Great Security Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure you get the key number to download. Though the invoice for the purchase was sent to me, it took HOURS before I received the key to download the product. Twice I was hung up on and had to phone back. Geeks: 100/100 Clerks: 1/100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects well and a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton protects my computer extremely well. My information and computer is safe from the dark web. Always buy this brand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Web guard

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great especially when the product code is emailed and very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus does the job, but it can go a little overboard and drive me crazy. However I got this for my mother and she needs all the protection we can provide!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and really easy to install. Norton is the best so I wouldn’t really buy any other. I feel really Safe having my items secured by Norton.

    I would recommend this to a friend
  • Cons mentioned:
    Notifications

    Rated 3 out of 5 stars

    Less instrusrive securuty software is probably opt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton's constant attempts to sell me on nore services as well as it's frequent popups are very annoying.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    Value for money purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good value for money purchase that bundles a few norton subscription options. Good for big families!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your review, Sani! It’s great to hear that Norton 360 Deluxe offers good value for money and works well for larger households. Bundling multiple features like antivirus, VPN, scam protection, and dark web monitoring into one subscription really does make it convenient for families who want comprehensive coverage. Your feedback will definitely help others looking for an all-in-one solution! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my MacBook Air and have had no security issues thus far. We have since renewed our subscription and installed on multiple Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    360, for 360 coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install/upgrade from my previous version was very smooth and getting the new version check the scan status, etc was clean. It was good to see the familiar green on the status to say everything on my device was good.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Strong protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this software for over 3-4 years now. It does not slow my computer down. I like the vpn feature.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best antivirus protection. Protecting entire family!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norton cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a great product, but autorenewal is expensive. The shame is, you can buy the product from Best Buy, and update your licens for a fraction of the cost. But they don't tell you this or how to do it and they make it difficult to turn off auto renewal.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Mostly good, but VPN disables itself on occasion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was downloaded without issues and performs as expected except in one small area. The VPN part of the software "drops out" periodically during use disabling internet usage. I cannot tell if it is a problem with the product itself or with the environment in which I am using it. I need more investigative tools to confirm the issue. Since a VPN is essential for using internet today, I am deducting 2 stars for this problem. I have another VPN I use that works reliably.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product keeps my computers safe and free from spyware

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Esay to dow it jas a lot of protection options and is live. Very easy to use on your phone as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Real thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick email download nortons on 5 devices apple android and windows

    I would recommend this to a friend
  • Cons mentioned:
    Download

    Rated 4 out of 5 stars

    Norton

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble downloading. But I was able to contact Norton and they squared me away. So far it has done its job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton has been a great protective device. It has found some problems and has alerted me immediately. I am happy with it.

    I would recommend this to a friend