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Customer Ratings & Reviews

$24.99
Save $65
Comp. Value: $89.99

Customer reviews

Rating 4.4 out of 5 stars with 514 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the 360 Deluxe Antivirus for its excellent protection and ease of use. Many appreciate its value for the price, solid performance, and useful VPN feature. Some customers have experienced issues with downloads and find the pop-up advertisements and notifications for additional services to be bothersome.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 514 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy Norton every year for the the last 8 yrs it works great

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid a good price and now all my computers are protected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download. We love Norton! insteuction well done.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Same great product at a discounted price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a norton user, got the CD key at discounted price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for a product that really works and never lets you down

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great product. I do recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus. It's more than it's worth. Norton

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Difficulty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying install on phone, getting redirected 2 other websites 2 opt out of their service, they request setting up account. Why do I need 2 set up account for service I don't have or want & have to be upgraded at additional cost for Norton to do? Can't rate quality til installed, can't submit unless rated & chat no help.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience, EdnaF! We’re sorry to hear about the installation difficulties and the confusion around account setup. Norton requires an account to activate and manage your subscription, but you should not need to upgrade to complete installation.
      For step-by-step guidance and to resolve this quickly, please visit https://www.norton.com/support or contact our support team directly. They’ll help you get set up without unnecessary charges. Your feedback is appreciated! norton_us

  • Rated 5 out of 5 stars

    Great Deal!! First Class Protection!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with no issue and protecting multiple devices..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product its self is good but when you have to set up the service you must activate with credit card and i got charged $100 for the sane service the next year.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my computer secure and safe for the right price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all devices on on program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can have all of my devices under one program

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ripoff to the Nth degree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nothing more than a scam disguised as a helpful tool. During the initial usage it brings up many errors and things that are found to be wrong and then........... Bring out your wallet for more pricey add ons. It is the worst case of sheep in wolf's clothing o have ever been pert of. By the time the full install was done, I was asked to add in nearly $200 more in usage programs for "full access". " This is a scam like no other. Stick with Windows defender and you'll be fine .

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience — we’re sorry to hear it felt frustrating. Norton does offer additional features beyond the base subscription, but those are completely optional. The core protection included with your activation key already provides strong security against viruses, scams, and identity threats.

      We understand that clarity is important, and we’re always working to improve the setup experience. If you ever decide to give Norton another try, you’ll have full control over what you choose to add — and you can manage auto-renew settings anytime from your Norton account.

      Let us know if you’d like help navigating any of those options. norton_us

  • Rated 5 out of 5 stars

    iLove Norton AntiVirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off after inputing the keycode and installation, makes sure you disabled the Auto-Renewal otherwise you'll be charge every year without your notice, lol. Love this Norton digital product!!!

    I would recommend this to a friend
  • Cons mentioned:
    Download

    Rated 3 out of 5 stars

    Bestbuy download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to goto norton.com to get this to work. The download gave me problems. Keep up with the key code you will need it. I don't know if it's actually working. I paid 69 dollars for 3 devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton for almost 20 years. So far I have not had any problems with internet issues Any software issues have always been taken care of very quickly. Will probably continue to use this product and would recommend it's use to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay full price for same product when you can wait till Black Friday and get for $20.00 . I use to have to go to the store and get it now you can just order on line on Black Friday and do a digital download. No fuss and no fighting crowds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Projects all my computers and is very reliable. Just make sure to turn off auto renewal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and now I feel safe with these Scammers. Thanks for being there always.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Norton 360 deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These used to come in a box with the code inside, so you could add it to your present sub. however best buy never informed of this fact until after the purchase was made and the info on the terms of using the product was sent by email.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us