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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 473 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 360 Deluxe Antivirus Internet Security Software for its user-friendly installation, affordable pricing, and robust protection across multiple devices. They particularly appreciate the inclusion of a VPN feature. However, some users have concerns about automatic renewal, download issues, intrusive pop-ups, and the requirement to provide credit card information during activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 473 reviews
  • Pros mentioned:
    Performance, Protection

    Rated 5 out of 5 stars

    Carlos Azcona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great protection, i recommend it. Excellent product i would purchase again.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good sales price for purchase and very pleased with the features offered. I might change my mind when price skyrockets up but happy with product currently.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect you laptops and more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is great at keeping my computers and phones protected. My only gripe is that three months before my subscription was due to expire, they automatically renewed it for an exorbitant amount of money.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your honest feedback — we're glad Norton has been keeping your devices protected!

      We understand your concern about auto-renewal. Norton does send renewal reminders in advance, and users can manage or turn off auto-renewal anytime by signing in to their account at my.norton.com and visiting the Billing Information section.

      If you need help adjusting your subscription settings, our support team is always happy to assist: www.norton.com/support. norton_us

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good protection at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left McAfee after fighting slow loading constant frustration. Norton was noticeably better and much faster loading on startup. Easy to load software. Buy again on sale and load before your year is up and you will save a crazy expensive renewal price. You can set it up so ads for more of Norton services don’t keep popping up but you have to take the time to do it. Same with auto renew. A good solution to a necessary service. I have used many this one works for me if price is good. Best Buy makes it easy to purchase.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Vpn

    Rated 5 out of 5 stars

    All encompassing protection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very effective antivirus and VPN. Easy to install and always up-to-the-minute notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Pop-ups

    Rated 4 out of 5 stars

    Mostly Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Norton 360 for a few years and have been satisfied for the most part. It offers a lot of features and is easy to install and use. I like the Quick Scan feature. However, the frequent pop-ups for task reminders and advertisements for additional services can be annoying. You have to go into the Administrative Settings to stop this.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Value Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was an excellent buy for up to 5 devices. Plus Norton has an excellent track record. Its work extremely well for me.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your great feedback! We're happy to hear Norton 360 Deluxe has been a valuable purchase for you and is working well across your devices. It's great to know you're benefiting from our trusted protection and features. We appreciate your confidence in Norton! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great American Company

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using Norton 360. I like that it's an American company and its very user friendly. It covers 5 devices I believe, so my laptop, phone, and spouse's phone are protected, and it password manager is more secure than google.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Great virus protection packet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great way to get virus protection. Got it 2 years in a row. Alerts before using dangerous websites. Great price to protect 5 devises.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Norton -360

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price Norton 360 is a premium security suite that’s best for users who want an all-in-one solution with excellent malware protection, VPN, and extras like backup and identity monitoring. While it's not the cheapest option, its depth of features and protection level justify the price — especially for families or users with multiple devices.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    dale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton 360 is one of the most valuable purchase i made to protect my pc, it allows me to surf the internet and alerts me when it senses a virus or when or a potential virus lurking close. i would give it a 5 star for it's protection.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great digital device protection product I continue using every year. Good value/cost.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the recommendation! We're glad to hear you’ve had peace of mind with Norton 360 and LifeLock, even if you haven’t needed to use the protection yet. That’s exactly how it should be—strong security working quietly in the background. We appreciate you sharing your experience! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing a couple weeks now, the antivirus seems to be working great. Easy to install on different devices and like all the features the antivirus has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pop ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the security features I have but have a lot of issues with the constant pop ups it has to beg for you to add in other costed features. I wish there was a way to remove these pop ups to have a smooth experience but overall a great security feature for your softwares to be protected

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Ease of use, Vpn

    Rated 5 out of 5 stars

    Norton 360 download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand procedure. Works as advertised. Did have to click on final instruction more than once. Norton will suggest upgrade with input of credit card for renewal which I did not accept as this product is fine for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good overall but one annoyance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Norton is known for its reliable security product line. The addition of LifeloLock is an added plus. The software was easy to install and setup. Con: Norton keeps trying to upsell add-on services most of which are unnecessary and overpriced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Pop-ups

    Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded fine, seems to work great. Some of the pop-ups pitching addional products are annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and good for one-time payment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is worth purchasing because it's easy to install and offers great value—like a one-time payment for year of use!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good tool - alot of add-ons at cost

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection overall seems good. The dashboard app is easy to read and you can see all the items that its addressing. However the additional services are all add-ons and you consistently see options for utilities, driver and several others which are all their own cost which pop-up all the time as a reminder you need to take action.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was easy to upgrade my existing downloaded product. Just plug in the new code and the product updated immediately. Convenient to use since it is a digital download with all the feature I was looking for at a great price.

    I would recommend this to a friend
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