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Customer reviews

Rating 4.4 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers love the 360 Deluxe Antivirus for its excellent protection and ease of use. Many appreciate its value for the price, solid performance, and useful VPN feature. Some customers have experienced issues with downloads and find the pop-up advertisements and notifications for additional services to be bothersome.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 539 reviews
  • Rated 1 out of 5 stars

    Junk product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not install on a Dell laptop running windows 11. I uninstalled previous Norton360 using Norton's remove tool. But syill it does not get rid of registry entries and while installing the new Norton360 it comes up with the message that installation will continue after reboot. Even after rebootung the laptop, it tries to install but comes up with the same message that installtion will continue after reboot. I have rebooted it several times but it keeps on looping back over and over asking to reboot without installing software. Also, even with administrative rifhts, I cant remove Norton registry keys. Junk product.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 5 out of 5 stars

    iLove Norton AntiVirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off after inputing the keycode and installation, makes sure you disabled the Auto-Renewal otherwise you'll be charge every year without your notice, lol. Love this Norton digital product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anti virus speaks for itself safe navigation and keeping your account up to date.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton for almost 20 years. So far I have not had any problems with internet issues Any software issues have always been taken care of very quickly. Will probably continue to use this product and would recommend it's use to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton does the job. The user interface is a little clunky but does the job

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Black Friday special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay full price for same product when you can wait till Black Friday and get for $20.00 . I use to have to go to the store and get it now you can just order on line on Black Friday and do a digital download. No fuss and no fighting crowds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and now I feel safe with these Scammers. Thanks for being there always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for a product that really works and never lets you down

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better ordering this online and onsale than direct from Norton, had difficulty trying to download it from norton due to server side issues, but once it cooled down and less people were on the site it downloaded without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never pay full price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should never pay full price for Norton. It is way overpriced. Wait for a sale, then make sure to turn off auto renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G lucky Norton website service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello Norton 360 I love Norton I've been using them for like 5 years it's very great to have something to protect your internet service and protect your privacy it's number one in my book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have come accustomed to this software. For me it has been dependable and being able to cover 5 devices with one purchase is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Projects all my computers and is very reliable. Just make sure to turn off auto renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed Trojan virus in one shot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Idk how but I had downloaded a Trojan virus that kept on opening Bing as a search engine. Norton 360 found it and removed it. Now I only use Chrone as my default browser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the piece of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for lap tops and phones. Very good for warning about fraudulent activity and websites

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ripoff to the Nth degree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nothing more than a scam disguised as a helpful tool. During the initial usage it brings up many errors and things that are found to be wrong and then........... Bring out your wallet for more pricey add ons. It is the worst case of sheep in wolf's clothing o have ever been pert of. By the time the full install was done, I was asked to add in nearly $200 more in usage programs for "full access". " This is a scam like no other. Stick with Windows defender and you'll be fine .

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience — we’re sorry to hear it felt frustrating. Norton does offer additional features beyond the base subscription, but those are completely optional. The core protection included with your activation key already provides strong security against viruses, scams, and identity threats.

      We understand that clarity is important, and we’re always working to improve the setup experience. If you ever decide to give Norton another try, you’ll have full control over what you choose to add — and you can manage auto-renew settings anytime from your Norton account.

      Let us know if you’d like help navigating any of those options. norton_us

  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price at Black Friday, have been using Norton for more than a decade. Great computer protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Protection!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product for protection and I can use it for multiple devices!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Norton 360 subscription for two years. I'm very satisfied with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and never any conflict with fire walls. It just works and is very customizable. Kinda like set it and forget it. I have been using Norton for so many years and never ever had a problem

    I would recommend this to a friend