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Customer Ratings & Reviews

$24.99
Save $65
Comp. Value: $89.99

Customer reviews

Rating 4.4 out of 5 stars with 514 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the 360 Deluxe Antivirus for its excellent protection and ease of use. Many appreciate its value for the price, solid performance, and useful VPN feature. Some customers have experienced issues with downloads and find the pop-up advertisements and notifications for additional services to be bothersome.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 514 reviews
  • Rated 5 out of 5 stars

    Worth the piece of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for lap tops and phones. Very good for warning about fraudulent activity and websites

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have come accustomed to this software. For me it has been dependable and being able to cover 5 devices with one purchase is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G lucky Norton website service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello Norton 360 I love Norton I've been using them for like 5 years it's very great to have something to protect your internet service and protect your privacy it's number one in my book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never pay full price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should never pay full price for Norton. It is way overpriced. Wait for a sale, then make sure to turn off auto renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better ordering this online and onsale than direct from Norton, had difficulty trying to download it from norton due to server side issues, but once it cooled down and less people were on the site it downloaded without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed Trojan virus in one shot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Idk how but I had downloaded a Trojan virus that kept on opening Bing as a search engine. Norton 360 found it and removed it. Now I only use Chrone as my default browser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price at Black Friday, have been using Norton for more than a decade. Great computer protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton antivirus best deal at best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best deal that we purchased Norton antivirus at best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps telling me I need to upgrade to get rid of all the bad stuff it detected.Very unprofessional with the packaging.would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback, Dale.
      We’re sorry to hear about your experience, and we understand how frustrating it can be when you’re repeatedly prompted to upgrade after threats are detected. Those messages are meant to highlight optional advanced features, but they should never make the experience feel stressful or confusing. Your concern about the packaging is also noted, and we appreciate you pointing it out.
      Norton 360 Deluxe already includes strong protection and the ability to remove most common threats. Some specialized remediation tools do require higher‑tier plans, but you should never feel pressured. If you’d like, our support team can review the alerts you’re seeing to confirm whether they’re necessary and help disable promotional prompts.
      We truly appreciate you taking the time to share your experience. You can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 2 out of 5 stars

    Not connecting to printer; zeroes issues before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer now does not connect with my laptop and I looked online to fix the issue. The directions found did not show how to resolve the issue. The steps read go to SETTINGS>FIREWALL well all I see is SMART FIREWALL and from their I do not see the option to add my printer. Not happy at all.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Protection!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product for protection and I can use it for multiple devices!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Norton 360 subscription for two years. I'm very satisfied with the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repeat customer...................................

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repeat customer, it seems to do the job.............

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only new install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not see it was only for new install, bought it to use key on my current one. Had to call Norton to have them extend my current one.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback! You're absolutely right — this product is intended for new installs only. We appreciate you reaching out to Norton for support, and we're glad they were able to help extend your current subscription. We'll continue working to make this detail clearer on our product pages. norton_us

  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and never any conflict with fire walls. It just works and is very customizable. Kinda like set it and forget it. I have been using Norton for so many years and never ever had a problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Basic Functionality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic functionality, BUT the non-stop marketing messages in the app that define its shortcomings are very annoying.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    not bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since Comcast ending their free version had to get something. wait for these to go on sale, picked it up for 9$ during December... free upgrades to ultimate from Norton if you auto renew..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but always trying to upsell me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get the basic one-year. there are a lot of upgrades they constantly try to sell you.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting to receive a link to use to download .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used Norton security and they have never let me down

    I would recommend this to a friend