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Customer Ratings & Reviews

Your price for this item is $24.99
The comparable value price is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 500 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 360 Deluxe Antivirus Internet Security Software for its user-friendly installation, affordable pricing, and robust protection across multiple devices. They particularly appreciate the inclusion of a VPN feature. However, some users have concerns about automatic renewal, download issues, intrusive pop-ups, and the requirement to provide credit card information during activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 500 reviews
  • Rated 5 out of 5 stars

    great deal when on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great software, I have been using it for so many years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Norton

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you like Norton then this is for you. If you've never used a security product Norton is decent. I've never had any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My average review is because I don't want to use a credit card when registering it even though I bought this gift card it still made me do it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confused about the actual use of this. I already had Norton’s 360 and thought that I would be able to use this and then save some money money. Didn’t work out that way. I was still required to pay the annual fees to use it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Norton 360 (5 device)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 cover 5 device. Needs auto renewal. But, can be changed later. Works OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My preference in virus and malware protection without slowing the machines its installed on. Will continue to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 3 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always a Norton person so I have no complain.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    L

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of “security pop ups” kinda annoying when using ur computer and it auto subscribes you and got charged $150 for it for another year

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. Symantec

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best antivirus software I’ve used so far. Others did not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for computers and laptops and protects identity theft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast best internet security had no problems with downloading it great product and shout out to Best Buy!!!! Happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton Protect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using NORTON for years and find it most friendly and protective Anti-Virus protection.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dishonest use of software. Need to give them your

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value except that you will need to give Norton your credit card to activate the software. They will charge you in one year $100+ to renew the software. If you try to remove your credit card before the software expires, it will cancel your subscription. This should be ILLEGAL and considered a bait and switch tactic to use their product.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Grace - Sorry for your confusion, but let me correct your misinformation:
      This is a FULL ONE YEAR subscription which only needs a payment method entered for the *optional* renewal. (same way Netflix works) After activation, you can cancel auto-renewal and your software still works for the initial year you purchased. This certainly is not illegal, and understand your possible confusion, but giving people mistaken information certainly doesn’t help a Best Buy customer make an informed decision now, does it? Hope this helps clear things up. - DWN norton_us

  • Rated 5 out of 5 stars

    So good, So far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because a previous trial ended. After researching I found this to have the pest coverage, IMO. Who can beat LifeLock?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Norton Antivirus 360 to prevent malware, viruses and spyware from all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a great product glad they are supporting phones now as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product As Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Norton from last 6+ years and so far good. No issues with Laptop Performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best antivirus program Norton!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend Norton! Most reliable antivirus program on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to electronically down load. Was able to log on to different laptops and download it to my kids computer very easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t provide full protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VPN protection didn’t work. I spent hours on the phone with a Norton tech support. They kept elevating me to a more advanced tech. Never got the problem resolved.

    No, I would not recommend this to a friend