Customer Ratings & Reviews
- Model:
- SYT940800V011
- SKU:
- 6346690
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers love the 360 Deluxe Antivirus for its excellent protection and ease of use. Many appreciate its value for the price, solid performance, and useful VPN feature. Some customers have experienced issues with downloads and find the pop-up advertisements and notifications for additional services to be bothersome.
This summary was generated by AI based on customer reviews.
Ok but always trying to upsell me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you get the basic one-year. there are a lot of upgrades they constantly try to sell you.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Computer safety
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best deals around and the customer service is great
I would recommend this to a friendNorton 360 Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My preference in virus and malware protection without slowing the machines its installed on. Will continue to purchase
I would recommend this to a friend- Cons mentioned:Pop-ups
AWFUL - especially the password manager interface
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Abysmal product - loaded with popups. And will NOT import passwords from other products. Hate Hate Hate this suite - used for 2 months and uninstalled. Complete waste of money. BTW - only reason I installed was because Kaspersky is being discontinues in the USA - moving on to BitDefender now.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Product As Advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using Norton from last 6+ years and so far good. No issues with Laptop Performance.
I would recommend this to a friendNorton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and fast best internet security had no problems with downloading it great product and shout out to Best Buy!!!! Happy customer
I would recommend this to a friendgreat deal when on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great software, I have been using it for so many years
I would recommend this to a friendL
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of “security pop ups” kinda annoying when using ur computer and it auto subscribes you and got charged $150 for it for another year
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Norton Protect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using NORTON for years and find it most friendly and protective Anti-Virus protection.
I would recommend this to a friendAverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My average review is because I don't want to use a credit card when registering it even though I bought this gift card it still made me do it
I would recommend this to a friendSo good, So far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this because a previous trial ended. After researching I found this to have the pest coverage, IMO. Who can beat LifeLock?
I would recommend this to a friendDifficulty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying install on phone, getting redirected 2 other websites 2 opt out of their service, they request setting up account. Why do I need 2 set up account for service I don't have or want & have to be upgraded at additional cost for Norton to do? Can't rate quality til installed, can't submit unless rated & chat no help.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your experience, EdnaF! We’re sorry to hear about the installation difficulties and the confusion around account setup. Norton requires an account to activate and manage your subscription, but you should not need to upgrade to complete installation.
For step-by-step guidance and to resolve this quickly, please visit https://www.norton.com/support or contact our support team directly. They’ll help you get set up without unnecessary charges. Your feedback is appreciated!
Protect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for computers and laptops and protects identity theft
I would recommend this to a friendGood Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best antivirus software I’ve used so far. Others did not work.
I would recommend this to a friendDidn’t provide full protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The VPN protection didn’t work. I spent hours on the phone with a Norton tech support. They kept elevating me to a more advanced tech. Never got the problem resolved.
No, I would not recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have always used Norton Antivirus 360 to prevent malware, viruses and spyware from all my devices.
I would recommend this to a friendDishonest use of software. Need to give them your
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value except that you will need to give Norton your credit card to activate the software. They will charge you in one year $100+ to renew the software. If you try to remove your credit card before the software expires, it will cancel your subscription. This should be ILLEGAL and considered a bait and switch tactic to use their product.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Grace - Sorry for your confusion, but let me correct your misinformation:
This is a FULL ONE YEAR subscription which only needs a payment method entered for the *optional* renewal. (same way Netflix works) After activation, you can cancel auto-renewal and your software still works for the initial year you purchased. This certainly is not illegal, and understand your possible confusion, but giving people mistaken information certainly doesn’t help a Best Buy customer make an informed decision now, does it? Hope this helps clear things up. - DWN
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always been a great product glad they are supporting phones now as well
I would recommend this to a friendGreat security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to electronically down load. Was able to log on to different laptops and download it to my kids computer very easily.
I would recommend this to a friendKind of a pain
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton has always been my go to virus protection, but this one interrupts you non stop. Messages designed to scare you into buying add ons, offers, pop ups about needless scans. You can turn it off but the setting is buried deep.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi there, I am really sorry to hear you are facing these issues, and would like to collect more details about this issue and help you to get it sorted. Could you please connect with our support team here www.norton.com/support. Alternatively, you can connect with our official social support Channel -Twitter at https://twitter.com/messages/Nortonsupport or on Facebook at https://m.me/norton. Thank you!