Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$34.99
Save $55
The comparable value is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 539 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the 360 Deluxe Antivirus for its excellent protection and ease of use. Many appreciate its value for the price, solid performance, and useful VPN feature. Some customers have experienced issues with downloads and find the pop-up advertisements and notifications for additional services to be bothersome.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 539 reviews
  • Rated 5 out of 5 stars

    Norton is a great antivirus and snoop protector!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like Norton 360 software with all it's capabilities!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Making things difficult

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have Norton so I just wanted to renew with a new code. Before doing this I have to unregister my old subscription and reapply the new sub on each computer. Big hassle....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NOrton++++

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love norton products been using since 2006 never failed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to download on multiple computers and fast registration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AV, mediocre VPN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , need to be careful about subscription though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, the agent was very outstanding. he knows what i was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best deal I could find

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good deal and was one of the easiest transactions I've done before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very pleased with Norton 360 deluxe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton Protection for over 10 years and always happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used norton on and off for years and i always trust this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY VERY HAPPY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SOFTWARE... WORKS REALLY WELL, I LOVE IT

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible download experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it this afternoon, Still can't download it even though it says "Ready for download" in my purchase order. Got a "verification code" in email that says "simply enter your verification code on BestBuy.com® to complete your purchase and download your digital product." WHERE??!! Went to Digital Library and clicked "continue" ("Download provided by: NOBBY") and keep getting "We're sorry. Something went wrong." No more digital download purchases from Best Buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with price and security protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service... provides great monitoring services

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Retired Executive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three different virus protection programs. I like Norton as well as any but, the constant "splash boxes" trying to sell you add-ons is annoying.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad Norton

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps telling me I need to upgrade to get rid of all the bad stuff it detected.Very unprofessional with the packaging.would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback, Dale.
      We’re sorry to hear about your experience, and we understand how frustrating it can be when you’re repeatedly prompted to upgrade after threats are detected. Those messages are meant to highlight optional advanced features, but they should never make the experience feel stressful or confusing. Your concern about the packaging is also noted, and we appreciate you pointing it out.
      Norton 360 Deluxe already includes strong protection and the ability to remove most common threats. Some specialized remediation tools do require higher‑tier plans, but you should never feel pressured. If you’d like, our support team can review the alerts you’re seeing to confirm whether they’re necessary and help disable promotional prompts.
      We truly appreciate you taking the time to share your experience. You can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 3 out of 5 stars

    turn off renewals

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    make sure you turn off auto renewal.. they will continuously bill you

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Norton 360

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too protective..can do my work without shutting it down!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your computers, laptop, or phone!! Easy to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norton

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying it. The renewal price is so high. I paid 29$ and then the automatic renewal was 129$

    No, I would not recommend this to a friend