Customer Ratings & Reviews
- Model:
- SYT940800V011
- SKU:
- 6346690
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers love the 360 Deluxe Antivirus for its excellent protection and ease of use. Many appreciate its value for the price, solid performance, and useful VPN feature. Some customers have experienced issues with downloads and find the pop-up advertisements and notifications for additional services to be bothersome.
This summary was generated by AI based on customer reviews.
Terrible download experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it this afternoon, Still can't download it even though it says "Ready for download" in my purchase order. Got a "verification code" in email that says "simply enter your verification code on BestBuy.com® to complete your purchase and download your digital product." WHERE??!! Went to Digital Library and clicked "continue" ("Download provided by: NOBBY") and keep getting "We're sorry. Something went wrong." No more digital download purchases from Best Buy!
No, I would not recommend this to a friendturn off renewals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.make sure you turn off auto renewal.. they will continuously bill you
I would recommend this to a friendRetired Executive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have three different virus protection programs. I like Norton as well as any but, the constant "splash boxes" trying to sell you add-ons is annoying.
I would recommend this to a friend- Pros mentioned:Protection
Norton 360
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too protective..can do my work without shutting it down!
No, I would not recommend this to a friend Norton
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret buying it. The renewal price is so high. I paid 29$ and then the automatic renewal was 129$
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for your computers, laptop, or phone!! Easy to install.
I would recommend this to a friend Norton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this on my phone and want to put it on my computer but don't know how to do that. I think i need a little help.
I would recommend this to a friend- Pros mentioned:Protection
Awesome Antivirus!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using Norton for a long time. Best virus protection out there.
I would recommend this to a friend - Pros mentioned:Ease of use
Great price for peace of mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is great and it gives you peace of mind. Easily installed and ready to use
I would recommend this to a friend - Pros mentioned:Vpn
Norton
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money... It is protecting the laptop.. I have been looking for it.
I would recommend this to a friend download ifficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was VERY difficult to upload!!! I had to call for assisstance. No product should be that hard
I would recommend this to a friendDecent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work ok on the computer but the VPN really slowed down my iPhone so I turned it off. I probably won’t but again.
No, I would not recommend this to a friendHigh Renewal fees
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good. I have not faced any issues so far I’ve been using this product for many years as of now. However, I want to warn you the renewal price is astronomical. Please read the instructions.
I would recommend this to a friendTricks with country limitations
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Norton Deluxe 360 for 5 devices in the US. I'm traveling and wasn't able to install it in Mexico. Norton support says it is 'country limited', but this information is hidden. If I'll pay more - they can activate it. The product description says nothing about country limitations. A cheap trick. I'm surprised that such a reputable company earns money in this way. I DO NOT RECOMMEND THIS PRODUCT
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Vlad - Thanks for your review. Sorry for your activation trouble, and tho it’s not really prominent, this limitation is right in the BBY delivery description:
“Digital Delivery
Available soon after purchase. Redemption information is emailed and available in your Order Details. **Redeem in US only**. Non-returnable. BestBuy.com account required to purchase.”
If you’re traveling to the U.S. or its territories any time soon, you can activate the license.
Also, the 1-year subscription doesn’t start until you activate. Hope this helps - DWN
It is intrusive and disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a long term customer of Symantec Endpoint Protection and now turning to Norton 360 from a consumer perspective has been one of the MOST disappointing experiences. I don't trust them. Turning on services a consumer doesn't consent to or accept is alarming. These two companies Symantec / Norton are not the same. The overseas support is an embarrassment to both Symantec/Norton and BEST BUY to sell such a product.
No, I would not recommend this to a friendWhy my credit card is needed?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a terrible purchase. Thank saw a familiar name with a cheap price. As someone whom always purchases similar products, this is the first and only one that required me to create and account by way of credit card. Well why did I buy a downloadable years worth of product if I cant even use it without a credit card. Of course Best Buy would not do a simple cheap refund without spending time with customer service so this purchase was simply a waste that I have not used.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Problem with downloading
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried several times to download the software, kept getting error message. Called support, on hold way too long to speak with someone who couldn't help only to be transferred to someone who didn't understand English very well. Was told they would email a new link. That was 3 days ago...still nothing!
No, I would not recommend this to a friendDoesn’t works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this software and it doesn’t works. I open the link that Best Buy sent me and says that there’s something wrong. I call for assistance and they didn’t help me, I heard people laughing while they were talking to me (that’s disrespectful) and they hang up the call. I think I lost my money.
No, I would not recommend this to a friendNOT HAPPY WITH NORTON
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't turn out to be a good experience. Kept getting messages to down load different Norton programs. And there was a charge for each program. Then the last update caused my computer to lock up! I was not too happy with the Norton 360 Deluxe!!!
No, I would not recommend this to a friend- Pros mentioned:Protection
Best buy downloads error out.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton 360 is fine but don't buy software downloads from best buy. Download wouldn't work so had to rebuy Norton directly from vendor. No best buy support on download due to covid. Now fighting with best buy to cancel their unfulfilled purchase.
No, I would not recommend this to a friend