Customer Ratings & Reviews
- Model:
- SYT940800V011
- SKU:
- 6346690
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers love the 360 Deluxe Antivirus for its excellent protection and ease of use. Many appreciate its value for the price, solid performance, and useful VPN feature. Some customers have experienced issues with downloads and find the pop-up advertisements and notifications for additional services to be bothersome.
This summary was generated by AI based on customer reviews.
Norton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slows the comp a bit! ------------------------------
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
- Cons mentioned:Notifications
Not Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is annoying. It keeps trying to sell me extra services and there’s no way to stop irrelevant notifications. I wish there was a better product.
No, I would not recommend this to a friend Not worth trying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was difficult to install and it slowed my computer way down. I expected top of the line product from Norton!
No, I would not recommend this to a friendNot as good as once was
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been purchasing Norton for many years, it was a top rated. The top rating has gone down, the push for their LifeLock plan has been annoying. Also, from the reviews that I have read online, Norton is pushing their bitmining that is built in the app, though turned off by default. From what I'm reading, the bitmining portion is very difficult to uninstall. I decided not to go with this product after purchasing for this reason and will be using a different anti-virus software that has higher reviews as well as none of the bloatware.
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work properly on my iPhone. If VPN is enabled, I notice WiFi connection is disconnected every time I unlocked. If VPN is disabled, I get notifications that internet network is suspicious and recommends to turn on VPN. It’s frustrating and BestBuy does not accept returns on this since it’s a digital download item.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi Thandav - Sorry for the trouble. Please contact us at support.Norton.com for free support, up to and including our 60-day money-back guaranty. Hope this helps. - DWN
Not user friendly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bit complicated instructions of use. No directions on how to set-up software. The call center agent had limited English language proficiency so it was difficult to b
I would recommend this to a friend- Cons mentioned:Download
Horrible , does not download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at out, tried reaching the stores several times. My product does not down load. No one returns my call. I will be disputing payment
No, I would not recommend this to a friend - Cons mentioned:Download
Unable to download!!! Message comes up "Bad Reque
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to download!!! Message comes up "Bad Request"!
No, I would not recommend this to a friend - Pros mentioned:Performance, Protection
Reliable Protection with Useful Extras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using Norton 360 Deluxe for several months, and overall it’s a strong security suite that delivers excellent protection against malware, ransomware, and phishing threats. Installation was straightforward, and the software runs smoothly in the background without affecting everyday performance.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi mb11,
Thank you for sharing your experience with Norton 360 Deluxe! We’re glad to hear the installation was simple and that the software has been running quietly in the background without slowing down your devices—that’s exactly the seamless protection we aim to deliver.
It’s great to know the suite has been providing strong, reliable defense against malware, ransomware, and phishing threats. Features like the secure VPN, scam protection, and dark web monitoring are designed to give users multilayered security, so we’re happy to hear they’re contributing to your overall positive experience.
We appreciate you taking the time to leave this review and hope Norton 360 Deluxe continues to give you confidence and peace of mind across all your devices.
—Norton Team
sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deluxe version gives you the bare minimum almost ever feature is behind a huge pay wall
No, I would not recommend this to a friend- Cons mentioned:Download
couldn’t even get the item.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i tried to download and it just threw me an error on the best buy site.
No, I would not recommend this to a friend Accident
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never downloaded- purchase was accident I already had it
I would recommend this to a friendWasted $
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not clear at time of purchase that this was not able to be used to extend previous subscription. Wasted $.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your rating and feedback. We really appreciate this.
We're sorry to hear you are unable to extend your license. Please reach out to Norton support for help. www.norton.com/support
We are happy to help!
Norton is Crap it rejects Code when you' re abroad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it just doens´t work when you are abroad, I bought it in BestBuy and activated it while traveling and it rejects the Activation Code because I am abroad right now, NORTON doesn't alert this
No, I would not recommend this to a friendNorton
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lifesaver for all of our tect better then everything being slow
I would recommend this to a friendDoesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my brand new laptop & my older Mac computer so I bought the one that would connect to 5 different electronics. Didn’t get to download on my Mac because it’s too “old” so I can’t protect my older computer now because this software doesn’t work.
No, I would not recommend this to a friendThere must be something better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After numerous downloads & re installations, not to mention customer service chats & a new KEY I have not been able to get this software to work. I might give it a last try when i get my new Mac. Presently I have given up trying.
No, I would not recommend this to a friendIt never works.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy never sent my a valid code since I bought it. I contacted the service several times but still got the wrong link or wrong code. I had to give up and returned it. I am so disappointed with Bestbuy’s service. Awful!
No, I would not recommend this to a friendNorton 360 protection plan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have downloaded this Norton 360 program to Norton site and it is not recognized ant getting the protection
No, I would not recommend this to a friendNot downloadable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent hrs. with Best Buy and Norton and could not get product digitally loaded to my new iPhone se (2nd edition).
No, I would not recommend this to a friend