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Customer Ratings & Reviews

Your price for this item is $24.99
The comparable value price is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 500 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 360 Deluxe Antivirus Internet Security Software for its user-friendly installation, affordable pricing, and robust protection across multiple devices. They particularly appreciate the inclusion of a VPN feature. However, some users have concerns about automatic renewal, download issues, intrusive pop-ups, and the requirement to provide credit card information during activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 500 reviews
  • Cons mentioned:
    Download

    Rated 1 out of 5 stars

    Unable to download!!! Message comes up "Bad Reque

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to download!!! Message comes up "Bad Request"!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not clear at time of purchase that this was not able to be used to extend previous subscription. Wasted $.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your rating and feedback. We really appreciate this.

      We're sorry to hear you are unable to extend your license. Please reach out to Norton support for help. www.norton.com/support

      We are happy to help! norton_us

  • Rated 1 out of 5 stars

    Accident

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never downloaded- purchase was accident I already had it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifesaver for all of our tect better then everything being slow

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Norton is Crap it rejects Code when you' re abroad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it just doens´t work when you are abroad, I bought it in BestBuy and activated it while traveling and it rejects the Activation Code because I am abroad right now, NORTON doesn't alert this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my brand new laptop & my older Mac computer so I bought the one that would connect to 5 different electronics. Didn’t get to download on my Mac because it’s too “old” so I can’t protect my older computer now because this software doesn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    There must be something better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After numerous downloads & re installations, not to mention customer service chats & a new KEY I have not been able to get this software to work. I might give it a last try when i get my new Mac. Presently I have given up trying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It never works.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy never sent my a valid code since I bought it. I contacted the service several times but still got the wrong link or wrong code. I had to give up and returned it. I am so disappointed with Bestbuy’s service. Awful!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Norton 360 protection plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have downloaded this Norton 360 program to Norton site and it is not recognized ant getting the protection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not downloadable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent hrs. with Best Buy and Norton and could not get product digitally loaded to my new iPhone se (2nd edition).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pain in the A__

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets in the way of EVERYTHING!!!!! TOO intrusive and imposible to call off!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    forget BB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in email but not downloadable. Geek squad no help! Still disputing Credit card charge!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned this product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not have the capacity to safeguard all of my files

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Decent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good antivirus program it does keep my computer safe as well as other devices, what it’s annoying is the pop ups notifications about their products even after I clicked “ don’t show again”

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Notifications

    Rated 2 out of 5 stars

    Way too many notifications!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Norton because I was getting too many notifications on Trend Micro and holy crap, Norton is way worse. I don't care unless something is actually wrong. I don't need to know every time a scan went well, just when it doesn't go well. I don't need a reminder every 5 minutes that my WiFi password is weak. Let me stop new notifications because I'm not changing my WiFi password. Run in the background and let me get to work without constant notifications. Trend Micro along with most other reputable antivirus software blocks viruses perfectly well. Just make a product that does its job and isn't so constantly annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    very satisfied user

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton installed smoothly and is always rated within the top 2 antivirus/securities

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    VPN and Antivirus Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides good anti virus software. VPN works so well that I receive late messages, voicemails don't come in, and my internet speeds drastically decrease. I checked my speeds through speedtest.net. My downloads without it are over 1,000 Mbps vs with VPN are 200 Mbps. In addition, visual voicemail does not work properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    performance gain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using Norton for years.Has a lot of good features keeping on improving .It does not slow your system like it used to.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, never had a problem with it, will buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    360?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 iss a decent complete program. but causes PC system to slow dow

    No, I would not recommend this to a friend