Customer Ratings & Reviews
- Model:
- SYT940800V011
- SKU:
- 6346690
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers love the 360 Deluxe Antivirus for its excellent protection and ease of use. Many appreciate its value for the price, solid performance, and useful VPN feature. Some customers have experienced issues with downloads and find the pop-up advertisements and notifications for additional services to be bothersome.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Download
Horrible , does not download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at out, tried reaching the stores several times. My product does not down load. No one returns my call. I will be disputing payment
No, I would not recommend this to a friend - Cons mentioned:Download
Unable to download!!! Message comes up "Bad Reque
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to download!!! Message comes up "Bad Request"!
No, I would not recommend this to a friend sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deluxe version gives you the bare minimum almost ever feature is behind a huge pay wall
No, I would not recommend this to a friend- Cons mentioned:Download
couldn’t even get the item.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i tried to download and it just threw me an error on the best buy site.
No, I would not recommend this to a friend Accident
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never downloaded- purchase was accident I already had it
I would recommend this to a friendWasted $
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not clear at time of purchase that this was not able to be used to extend previous subscription. Wasted $.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your rating and feedback. We really appreciate this.
We're sorry to hear you are unable to extend your license. Please reach out to Norton support for help. www.norton.com/support
We are happy to help!
Norton is Crap it rejects Code when you' re abroad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it just doens´t work when you are abroad, I bought it in BestBuy and activated it while traveling and it rejects the Activation Code because I am abroad right now, NORTON doesn't alert this
No, I would not recommend this to a friendDoesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my brand new laptop & my older Mac computer so I bought the one that would connect to 5 different electronics. Didn’t get to download on my Mac because it’s too “old” so I can’t protect my older computer now because this software doesn’t work.
No, I would not recommend this to a friendNorton
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lifesaver for all of our tect better then everything being slow
I would recommend this to a friendThere must be something better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After numerous downloads & re installations, not to mention customer service chats & a new KEY I have not been able to get this software to work. I might give it a last try when i get my new Mac. Presently I have given up trying.
No, I would not recommend this to a friendIt never works.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy never sent my a valid code since I bought it. I contacted the service several times but still got the wrong link or wrong code. I had to give up and returned it. I am so disappointed with Bestbuy’s service. Awful!
No, I would not recommend this to a friend- Pros mentioned:Performance, Protection
Reliable Protection with Useful Extras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using Norton 360 Deluxe for several months, and overall it’s a strong security suite that delivers excellent protection against malware, ransomware, and phishing threats. Installation was straightforward, and the software runs smoothly in the background without affecting everyday performance.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi mb11,
Thank you for sharing your experience with Norton 360 Deluxe! We’re glad to hear the installation was simple and that the software has been running quietly in the background without slowing down your devices—that’s exactly the seamless protection we aim to deliver.
It’s great to know the suite has been providing strong, reliable defense against malware, ransomware, and phishing threats. Features like the secure VPN, scam protection, and dark web monitoring are designed to give users multilayered security, so we’re happy to hear they’re contributing to your overall positive experience.
We appreciate you taking the time to leave this review and hope Norton 360 Deluxe continues to give you confidence and peace of mind across all your devices.
—Norton Team
Norton 360 protection plan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have downloaded this Norton 360 program to Norton site and it is not recognized ant getting the protection
No, I would not recommend this to a friendNot downloadable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent hrs. with Best Buy and Norton and could not get product digitally loaded to my new iPhone se (2nd edition).
No, I would not recommend this to a friendPain in the A__
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets in the way of EVERYTHING!!!!! TOO intrusive and imposible to call off!!!!!!
No, I would not recommend this to a friendforget BB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received in email but not downloadable. Geek squad no help! Still disputing Credit card charge!
No, I would not recommend this to a friendReturned this product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not have the capacity to safeguard all of my files
No, I would not recommend this to a friendExcellent protection!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides excellent protection against viruses and malware. Integrates with Outlook to block threats as they come in with very few false positives. Can be a resource hog on lower powered systems and, unfortunately incessantly wants you to upgrade to LifeLock and more expensive versions.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for the detailed review, MasterP78!
We’re glad to hear that Norton 360 Deluxe is providing excellent protection for you—especially with strong virus and malware defense and smooth Outlook integration that keeps threats blocked with very few false positives. Reliable security without constant interruptions is exactly what we aim to deliver.
We also appreciate your honest feedback about performance on lower‑powered systems and the frequency of upgrade prompts. While advanced protection features can be resource‑intensive at times, your comments help highlight where optimization matters most. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Easy to install top rated anti-virus software.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got Norton 360 Deluxe mainly because the pre-installed anti-virus software on my new computer had become quite bothersome with constantly offering upgrades. It got to the point that I researched top rated anti-virus software. The high ratings for Norton 360 Deluxe convinced me install this software on my computer.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi EarlT,
Thank you for sharing your experience! We’re glad to hear that Norton 360 Deluxe stood out during your research and delivered the easy installation and trusted protection you were looking for. We understand how frustrating constant upgrade prompts can be, so it’s great to know that Norton provided a smoother, more reliable alternative right from the start. We appreciate your confidence in our top‑rated security and hope Norton continues to give you peace of mind across all your devices. If you ever need help or want tips on maximizing your protection, we’re always here to help.
Thanks for choosing Norton!
- Pros mentioned:Performance
Comfortable sense of security.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product provides a very comfortable sense of security.
I would recommend this to a friend