Customer Ratings & Reviews
- Model:
- SYT940800V011
- SKU:
- 6346690
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers love the 360 Deluxe Antivirus for its excellent protection and ease of use. Many appreciate its value for the price, solid performance, and useful VPN feature. Some customers have experienced issues with downloads and find the pop-up advertisements and notifications for additional services to be bothersome.
This summary was generated by AI based on customer reviews.
Easy to install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to install on my devices. We feel protected about our accounts.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Charlie,
Thank you for your review! We’re really glad to hear Norton was very easy to install on your devices and that you feel protected when it comes to your accounts. Helping you get set up quickly and feel secure is exactly what we aim for.
We truly appreciate you choosing Norton.
review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as needed and compared to competitors is a head above .
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi BigE,
Thank you for your review! We’re really glad to hear Norton is working as you need it to and that you feel it stands a head above other options. Feedback like yours means a lot to us.
We truly appreciate you choosing Norton.
Covered
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Norton, it has many features that i didn't it had.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Kayelyn,
Thank you for your review! We’re really glad to hear you like Norton and that you’ve discovered more features than you expected. It’s great to know those extra tools are adding to the value of your protection.
We truly appreciate you choosing Norton.
Excellent anti-virus protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using Norton for over 10yrs, excellent coverage for up to 10 devices and great customer service.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi jfandthegabe,
Thank you so much for your continued loyalty and kind words! We truly appreciate you trusting Norton for over 10 years. It’s great to hear that Norton 360 Deluxe provides the strong protection you expect across multiple devices, along with customer service you can rely on.
Your long‑term confidence in our products means a great deal to us. Thank you for choosing Norton to help keep your devices and digital life secure — we’re always here whenever you need support!
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price!! I would make this purchase again,Norton is great
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Daniel,
Thank you for your great feedback! We’re happy to hear you found Norton 360 Deluxe at a great price and that you’d gladly make the purchase again. Knowing you trust Norton for your security truly means a lot to us.
We appreciate you taking the time to share your experience and thank you for choosing Norton to help protect your devices!
- Pros mentioned:Protection
Decent product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good antivirus program it does keep my computer safe as well as other devices, what it’s annoying is the pop ups notifications about their products even after I clicked “ don’t show again”
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Notifications
Way too many notifications!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Norton because I was getting too many notifications on Trend Micro and holy crap, Norton is way worse. I don't care unless something is actually wrong. I don't need to know every time a scan went well, just when it doesn't go well. I don't need a reminder every 5 minutes that my WiFi password is weak. Let me stop new notifications because I'm not changing my WiFi password. Run in the background and let me get to work without constant notifications. Trend Micro along with most other reputable antivirus software blocks viruses perfectly well. Just make a product that does its job and isn't so constantly annoying.
No, I would not recommend this to a friend My Norton
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and going to help my daughters computer too
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Josephine,
Thank you for your review! We’re really glad to hear Norton is working great for you and that you’ll be using it to help protect your daughter’s computer as well. Knowing you trust our protection for your family’s devices means a lot to us.
We truly appreciate you choosing Norton.
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is more secure than ever, I can go to any site without any worry
I would recommend this to a friendNorton 360 deluxe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price compared to renewing with Norton. The exact same thing but less than half the price.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Jeff,
Thank you for sharing your experience! We’re glad to hear you found Norton 360 Deluxe at a great price and that it offered the same protection and features at a better value than renewing directly. Many customers appreciate the flexibility of purchasing through retail partners to get the best deal.
We appreciate you choosing Norton to protect your devices and taking the time to leave a review. If you ever need help or have questions about your subscription, we’re always here to support you!
Positive review of Best Buy purchase for Norton
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple quick purchase on line and a good price for this product. The install was easy without problems. Thank you
I would recommend this to a friend- Pros mentioned:Protection
very satisfied user
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton installed smoothly and is always rated within the top 2 antivirus/securities
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback. We love hearing from our Norton customers!
VPN and Antivirus Software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It provides good anti virus software. VPN works so well that I receive late messages, voicemails don't come in, and my internet speeds drastically decrease. I checked my speeds through speedtest.net. My downloads without it are over 1,000 Mbps vs with VPN are 200 Mbps. In addition, visual voicemail does not work properly.
No, I would not recommend this to a friendperformance gain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am using Norton for years.Has a lot of good features keeping on improving .It does not slow your system like it used to.
I would recommend this to a friend- Pros mentioned:Performance
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, never had a problem with it, will buy again.
I would recommend this to a friend 360?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton 360 iss a decent complete program. but causes PC system to slow dow
No, I would not recommend this to a friendDoes NOT work for Norton 360 Renewal!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely disappointed in Best Buy. Nowhere in the description of this software does it say it can't be used for a Norton 360 renewal.... until after you buy it. So this was $25 that I just lost. Shame on you.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Dawn - No worries, as here’s two ways to use your new license:
EASIEST: call Norton Support at (800) 745-6034 and an agent will help update your account to use this.
QUICKEST: if you are near the end of your current subscription, make sure auto-renewal is off (so won’t be charged) and then add this new license to your Norton account at: www norton.com/setup. When your current one expires, this one will take over to continue your protection. Hope this helps - DWN.
p.s. The BBY description does actually say “For new Norton subscriptions only at an introductory price,” but it’s kinda hidden. That’s why support will get you going - Cheers!
Not a good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good value, services I thought we included we add on and I was always getting pop up to purchase all the add ons
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Debbie,
Thank you for taking the time to share your feedback. We’re sorry to hear that Norton 360 Deluxe didn’t feel like a good value for you — we understand how frustrating it can be when expectations around included features don’t match the experience.
Norton 360 Deluxe is designed to bundle core protections like antivirus, scam protection, VPN, and dark web monitoring, but we recognize that notifications about optional add‑ons or upgrades can make it feel as though important features require additional purchases. That’s certainly not how we want the experience to come across, and your comments help highlight where it can feel confusing or intrusive.
Here are some instructions https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Buyer beware, significant slow down and bloatware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware, this slowed down my computer and phone so much I had to uninstall. And comes with tons of bloat ware. Avoid.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback with us.
We’re proud to have earned numerous performance awards over the years, including a Top Product AV-Test Certification. In independent testing by AV-Comparatives, Norton consistently achieved the highest performance rating, Advanced+ (3 stars). You can view the detailed results here: https://www.av-comparatives.org/tests/performance-test-april-2023/.
For additional third-party testing and certifications, please visit: https://www.av-comparatives.org/vendors/norton/.
You should not be experiencing the performance issues you described. If the problem persists, we encourage you to contact Norton Support at https://support.norton.com.
We’re here to help!