Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$24.99
Save $65
The comparable value is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 538 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the 360 Deluxe Antivirus for its excellent protection and ease of use. Many appreciate its value for the price, solid performance, and useful VPN feature. Some customers have experienced issues with downloads and find the pop-up advertisements and notifications for additional services to be bothersome.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 539 reviews
  • Rated 4 out of 5 stars

    Good, But Better comes with a Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good. It helps keep you aware of what's going on with your device. The only challenge is the program shows you what you need to make your device better, but comes with a heavy price

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Jarman,

      Thank you for your review. We’re glad to hear Norton has been helping you stay aware of what’s going on with your device. We also understand your concern that some of the additional recommendations can feel expensive, and we appreciate you calling that out.

      We try to recommend additional features that improve your existing PC and system. If you have any questions you can connect with our team via chat & phone here www.norton.com/support. Thank you.

      We truly appreciate you choosing Norton. norton_us

  • Rated 5 out of 5 stars

    Tight security

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Norton product is great . Especially, the VPN which as I understand it makes your computer invisible on your network. Finally, I can breathe easy as I was noticing signs of intrusion on my previous system. Great product for added security.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Mario,

      Thank you for your review! We’re really glad to hear Norton has been a great added layer of security for you and that the VPN has helped you feel more at ease, especially after noticing signs of intrusion on your previous system. Knowing the product is giving you that extra peace of mind means a lot to us.

      We truly appreciate you choosing Norton. norton_us

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Reward

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much - it was nice rewards from the Best Buy! Very good service provided for the Norton 360 Deluxe Antivirus Internet Security software for the 1 Year Subscription

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi EugeneV,
      Thank you for sharing your feedback! We’re thrilled to hear that you enjoyed the rewards and had a great experience with Norton 360 Deluxe. Providing strong protection and peace of mind is what we strive for, and we’re glad the 1-year subscription met your expectations. If you’d like tips on making the most of features like VPN or Dark Web Monitoring, we’re always here to help.
      Stay safe online!
      — The Norton Team norton_us

  • Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features for the price. I am able to protect all my devices and have peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Jeff Joslyn

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Bitdefender for a couple of years and It did the job. After pricing at Best Buy, found Norton 360 at 1/2 off normal price and Bitdefender. I am very satisfied with Norton. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton 360

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed but looks good so far. Previously used Norton So I expect good protection.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback, TerryA. We’re glad to hear Norton 360 looks good so far and that your previous experience with Norton gives you confidence in the protection. We appreciate you taking the time to share your first impressions. Thank you. norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good tool - alot of add-ons at cost

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection overall seems good. The dashboard app is easy to read and you can see all the items that its addressing. However the additional services are all add-ons and you consistently see options for utilities, driver and several others which are all their own cost which pop-up all the time as a reminder you need to take action.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally purchase the Norton products due to its reliability. The price is just right and you get to use it for up to 5 devices. As far as I know it's working in the bac kground as it should...

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Norton -360

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price Norton 360 is a premium security suite that’s best for users who want an all-in-one solution with excellent malware protection, VPN, and extras like backup and identity monitoring. While it's not the cheapest option, its depth of features and protection level justify the price — especially for families or users with multiple devices.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Good antivirus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing antivirus just the auto renewal subscription is the only bad thing anything else in this antivirus is amazing

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback, Aldair. We’re so glad to hear you find Norton antivirus amazing. We also appreciate your comments about auto-renewal, and your feedback is important to us. We’ll share it with our teams for review. Thank you. norton_us

  • Rated 4 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but all the advertising is almost as bad as a virus. Does keep out and or catch things that are harmful.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Norton 360

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not use my computer or mobile devices without internet security and Norton is the best. It's easy to install and guards your computer against any virus or cyber attack

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Why I purchased this item

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was an obvious purchase for me to make. It is much cheaper option than renewing my current Norton 360 subscription, which would cost have cost me over $140.00. It provides nearly the same service. My current Norton 360 subscription allows installation on 10 devices instead of 5, but the additional cost for providing the 5 additional 5 device difference is not worth it. If anyone has a Norton 360 subscription that is about to renew, they should do the same thing I just did.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid protection subscription does the job and keeps you safe and offers extra protection if needed.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, EDK415510! We’re glad to hear Norton 360 Deluxe provides the solid protection you were looking for and helps keep your devices safe. It’s great to know the extra layers of security are meeting your expectations.
      Your comments are helpful for others considering a reliable solution for comprehensive online protection. Thanks again for taking the time to share your experience! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Protecting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product It was easy to install I can see the difference on my phone and the iPads and computer

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect you laptops and more.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is great at keeping my computers and phones protected. My only gripe is that three months before my subscription was due to expire, they automatically renewed it for an exorbitant amount of money.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your honest feedback — we're glad Norton has been keeping your devices protected!

      We understand your concern about auto-renewal. Norton does send renewal reminders in advance, and users can manage or turn off auto-renewal anytime by signing in to their account at my.norton.com and visiting the Billing Information section.

      If you need help adjusting your subscription settings, our support team is always happy to assist: www.norton.com/support. norton_us

  • Rated 5 out of 5 stars

    I like this product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Deluxe is a reliable all-in-one security suite that covers everything I need. The protection works across all my devices—Windows, Mac, iPhone, and Android—without slowing anything down. It includes strong antivirus, a built-in VPN, password manager, and excellent scam/phishing protection. I especially like the dark web monitoring, which alerts me if my personal information ever appears online. For 5 devices and a full year of coverage, it’s a great value and gives real peace of mind. Highly recommended.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing such a detailed review, Serhii!
      It’s great to hear that Norton 360 Deluxe meets all your security needs across multiple platforms without impacting performance—that’s a big plus for any all-in-one suite. Your mention of features like the built-in VPN, password manager, scam/phishing protection, and especially Dark Web Monitoring really highlights the value Norton brings for comprehensive online safety. Covering five devices for a full year at a good price point definitely makes it a strong option for peace of mind. norton_us

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great security software, no CPU hog and Mac (:

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is great. I’ve never felt the need to secure my iOS devices or my Macs, but after losing bandwidth I knew something was going on. I installed it on my 2017 MacBook and I have had 1000s of bogus connections stopped and the life lock feature is great for having peace of mind with personal data being leaked. Also, while it does interface oddly with peer to peer connections, I just temporarily disable the settings of the firewall to allow the program connections, otherwise on the Mac it sometimes crashes, but generally for what this costs for 5 devices with great customer support, I’d highly recommend this especially if you have multiple smart home devices and you’re not convinced your setup is secure on all ends, this does the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Vpn

    Rated 4 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection software. Downloaded on laptop, desktop and cell phone. Love the vpn.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Norton 360 review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 2nd year in a row that I have used Norton 360 Deluxe. It seems to be working just fine with no problems.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We’re glad to hear Norton 360 Deluxe has been working well for you for two years. If you ever need help with features or have questions, our support team is available at https://www.norton.com/support. We appreciate your continued trust! norton_us