Customers love the 360 Deluxe Antivirus for its excellent protection and ease of use. Many appreciate its value for the price, solid performance, and useful VPN feature. Some customers have experienced issues with downloads and find the pop-up advertisements and notifications for additional services to be bothersome.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 514 reviews
Pros mentioned:
Protection
Rated 4 out of 5 stars
Good overall but one annoyance
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pro: Norton is known for its reliable security product line. The addition of LifeloLock is an added plus. The software was easy to install and setup.
Con: Norton keeps trying to upsell add-on services most of which are unnecessary and overpriced.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Norton 360
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's been pretty good so far, no annoying popups or unnecessary blocked pages.
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thank you for sharing such an eye-opening review! Your experience really highlights how widespread online tracking can be—and why tools like Norton AntiTrack are so valuable. It’s great to hear that setup was simple and that the Chrome add-on started blocking trackers immediately, even on well-known sites. Your point about peace of mind is spot on. Knowing that your digital footprint is being protected without breaking site functionality makes this solution practical and user-friendly. Thanks for recommending it—your feedback will definitely help others who want to take control of their online privacy.
Rated 4 out of 5 stars
Automatic Renewal Trap
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
However, you have to give Norton your credit card number to complete activation. Then, after activation, you have to go back in and cancel the automatic renewal. Otherwise, Norton can charge you anything they want upon automatic renewal which will be much higher than you just paid.
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thank you for sharing your feedback! We understand your concern about automatic renewal. Norton does require a payment method for activation, but you can easily manage or cancel auto-renewal anytime in your account settings. Please note, we don’t charge “just anything.” You can always find our renewal pricing at https://www.norton.com/pricing, and we notify you in advance of the exact renewal amount. This gives you the power to decide whether to extend your subscription. For step-by-step guidance on managing your subscription, visit https://www.norton.com/support. Your input is appreciated and helps us improve!
Pros mentioned:
Protection
Rated 5 out of 5 stars
Protect you laptops and more.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Norton is great at keeping my computers and phones protected. My only gripe is that three months before my subscription was due to expire, they automatically renewed it for an exorbitant amount of money.
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thanks for your honest feedback — we're glad Norton has been keeping your devices protected!
We understand your concern about auto-renewal. Norton does send renewal reminders in advance, and users can manage or turn off auto-renewal anytime by signing in to their account at my.norton.com and visiting the Billing Information section.
If you need help adjusting your subscription settings, our support team is always happy to assist: www.norton.com/support.
Pros mentioned:
Ease of use
Cons mentioned:
Pop-ups
Rated 4 out of 5 stars
Norton 360
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Downloaded fine, seems to work great. Some of the pop-ups pitching addional products are annoying.
I would recommend this to a friend
Rated 4 out of 5 stars
Complicated loading
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased Norton 360 Deluxe because it was on sale and a good reputation. It was actually hard for me to load on my computer. I had to call a friend for help. It seems to get more complicated every year. Took us 2 hours to load it.
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thank you for sharing your experience with Norton 360 Deluxe. We appreciate your honesty and understand how frustrating it can be when installation feels complicated. Your feedback is valuable because it helps us identify areas where we can improve the setup process and make it more user-friendly. We’re glad you chose Norton for its reputation and protection features, and we want to ensure you get the most out of your subscription. If you ever run into challenges again, our support team is available to guide you through installation and answer any questions. You can connect with our team via chat & phone here www.norton.com/support. Thank you.
Pros mentioned:
Ease of use, Vpn
Rated 5 out of 5 stars
Norton 360 download
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to understand procedure. Works as advertised. Did have to click on final instruction more than once. Norton will suggest upgrade with input of credit card for renewal which I did not accept as this product is fine for me.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Review of Norton utilities software
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good protection from this software to my PC HP and Dell
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thanks for sharing your feedback, Gennady! We’re glad to hear Norton 360 Deluxe is providing solid protection for your HP and Dell PCs. If you ever need tips or assistance with features like VPN or Dark Web Monitoring, feel free to visit norton.com/support. Enjoy your secure experience!
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Norton
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and worth the price. I can install it to multiple devices.
I would recommend this to a friend
Pros mentioned:
Vpn
Rated 5 out of 5 stars
Norton -360
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good for the price
Norton 360 is a premium security suite that’s best for users who want an all-in-one solution with excellent malware protection, VPN, and extras like backup and identity monitoring. While it's not the cheapest option, its depth of features and protection level justify the price — especially for families or users with multiple devices.
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thank you for your feedback. We love hearing from our Norton customers!
Rated 5 out of 5 stars
Norton360 Deluxe
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple & quick installation, great convenience and excellent value!
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thank you for your feedback! We’re glad to hear Norton 360 Deluxe was easy to install and offers great convenience and value. If you ever need assistance or have questions about features, visit https://norton.com/support for quick help. Enjoy your secure experience!
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Great product at a great price.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This software was easy to upgrade my existing downloaded product. Just plug in the new code and the product updated immediately. Convenient to use since it is a digital download with all the feature I was looking for at a great price.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Norton
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Norton works great! Beat Buy made the purshase easy.
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thanks for your review and for choosing Norton. We’re happy to hear it’s working great for you and that your Best Buy purchase experience was easy.
Pros mentioned:
Protection
Rated 5 out of 5 stars
dale
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Norton 360 is one of the most valuable purchase i made to protect my pc, it allows me to surf the internet and alerts me when it senses a virus or when or a potential virus lurking close. i would give it a 5 star for it's protection.
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thank you for your feedback. We love hearing from our Norton customers!
Pros mentioned:
Protection
Rated 4 out of 5 stars
Good tool - alot of add-ons at cost
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The protection overall seems good. The dashboard app is easy to read and you can see all the items that its addressing. However the additional services are all add-ons and you consistently see options for utilities, driver and several others which are all their own cost which pop-up all the time as a reminder you need to take action.
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Pros mentioned:
Price
Rated 5 out of 5 stars
Product is great
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this product digital online. The product is good.
I really doesn’t like it’s because they didn’t sent the key code the first time or the instructions.
I have to called them, takes me an hour to received the call back and they sent the key code without instructions. I called again this time takes 30 minutes. If you buy a digital product send everything in the first email please!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Antivirus protection
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed the Norton antivirus since I live in an apartment building. My own WiFi was being taped into before I purchased this antivirus.
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Hi Beth, Thank you for sharing your experience. We’re glad you chose Norton 360 Deluxe to add an extra layer of protection to your online activity. Living in shared environments like apartment buildings can raise understandable concerns about network and device security. Norton helps by protecting your devices from malware, unsafe websites, scams, and other online threats, and features like the firewall, VPN, and dark web monitoring are designed to support safer browsing and data privacy. While no software can control who accesses a Wi‑Fi network itself, Norton can help safeguard your personal devices and information once you’re online. We appreciate you taking the step to protect yourself and thank you for choosing Norton. If you ever have questions about device security, Wi‑Fi safety, or how to get the most out of your features, our support team is always here to help. Stay safe online, and thanks again for your review.
Pros mentioned:
Performance
Rated 5 out of 5 stars
Best product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using this product for a long time and I have zero complaints
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thanks for sharing, Vanessa! It’s great to hear you’ve been using Norton 360 Deluxe for a long time without any complaints—that really speaks to its reliability. With features like VPN, Dark Web Monitoring, scam protection, and multi-device coverage, it’s definitely one of the most comprehensive options out there.
Pros mentioned:
Price, Protection
Rated 5 out of 5 stars
Jeff Joslyn
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had Bitdefender for a couple of years and It did the job. After pricing at Best Buy, found Norton 360 at 1/2 off normal price and Bitdefender. I am very satisfied with Norton. Thank you Best Buy!
I would recommend this to a friend
Rated 3 out of 5 stars
Norton 360 lack of advance durability notification
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy does not tell you before your purchase that this Norton 360 cannot be used to extend your current subscription that is expiring. You find out after the order is placed and they send you the download and installation instructions. Since Norton renews your subscription sooner than the 30 days prior to it ending even though they say they will notify you 30 days prior to the end of your subscription you now have paid for 2 Norton's. May switch to another company and do without Best Buy or Norton.
No, I would not recommend this to a friend
Brand response from Norton & LifeLock Product Expert
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Hi Stephanie - Thanks for the review and sorry for any confusion. The BBY order page does actually say “for new subscriptions”, but can still be used to extend coverage. Best method is to turn off renewal on your existing subscription then add/activate this license on the same Norton account near previous expiration date. The code will see the new subscription, and ask to continue coverage w/new one. Hope this helps - DWN