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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 464 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the 360 Deluxe Antivirus Internet Security Software for its user-friendly installation, affordable pricing, and robust protection across multiple devices. They particularly appreciate the inclusion of a VPN feature. However, some users have concerns about automatic renewal, download issues, intrusive pop-ups, and the requirement to provide credit card information during activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 464 reviews
  • Pros mentioned:
    Vpn
    Cons mentioned:
    Automatic renewal

    Rated 3 out of 5 stars

    Solid protection, but pushy for cash

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software but agressively pushes other tools. Also dont use the auto renewal as the price jumps to over $100 in the hopes you wont notice

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Everything You Need

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best in the industry, easy to set up and use, and offers a lot of additional protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Vpn

    Rated 5 out of 5 stars

    The Best Choice for Virus Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a big fan of Norton and its capabilities for virus protection. I renew yearly and it's has been second to none. Highly recommend to protect your devices.

    I would recommend this to a friend
  • Cons mentioned:
    Automatic renewal

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much better a cheaper way to get Norton is through retailers like Best Buy ... directly from Norton is like 5 times the price ... so make sure you turn off the automatic renewal because they charge you a ton around a month before the 12 month subscription ends

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally purchase the Norton products due to its reliability. The price is just right and you get to use it for up to 5 devices. As far as I know it's working in the bac kground as it should...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect you laptops and more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is great at keeping my computers and phones protected. My only gripe is that three months before my subscription was due to expire, they automatically renewed it for an exorbitant amount of money.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your honest feedback — we're glad Norton has been keeping your devices protected!

      We understand your concern about auto-renewal. Norton does send renewal reminders in advance, and users can manage or turn off auto-renewal anytime by signing in to their account at my.norton.com and visiting the Billing Information section.

      If you need help adjusting your subscription settings, our support team is always happy to assist: www.norton.com/support. norton_us

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Product - Downloading needs work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love norton 360 and this was a really decent price for 5 devices but it was very confusing to get the product code and have it downloaded on computer.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. Sorry you didn't find the install easy. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Pros mentioned:
    Antivirus, Ease of use

    Rated 5 out of 5 stars

    Norton antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent antivirus, easy to install, update and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price! It says it monitors the dark web, but it does not correct any of the issues without you having to pay to upgrade.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Deluxe Norton 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the norton 360 in all my computers. It really does a good security job. It gives you complete feedback and and scanning as well. Dark web monitoring and many other features.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Antivirus, Vpn

    Rated 5 out of 5 stars

    Best overall antivirus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus and VPN. It is a pain to turn your VPN on on some networks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was an excellent buy for up to 5 devices. Plus Norton has an excellent track record. Its work extremely well for me.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your great feedback! We're happy to hear Norton 360 Deluxe has been a valuable purchase for you and is working well across your devices. It's great to know you're benefiting from our trusted protection and features. We appreciate your confidence in Norton! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Renewed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed after first purchase, amazing product that offers great support and protection. Definitely a leading top dog in the game of CyberSecurity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation on multiple devices. Does not appear to slow down anything. Logical, straight forward layout.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks so much for your review — we're glad to hear Norton is keeping your information safe! We appreciate your support and look forward to continuing to protect what matters most to you. norton_us

  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect multiple devices at a great cost. I have used Norton for years, and it has kept me safe. It also tunes up your device as well as provide a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Vpn

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I use Norton 360 for long time and I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Security computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security features. Easy to set up. Helpful information for setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great digital device protection product I continue using every year. Good value/cost.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the recommendation! We're glad to hear you’ve had peace of mind with Norton 360 and LifeLock, even if you haven’t needed to use the protection yet. That’s exactly how it should be—strong security working quietly in the background. We appreciate you sharing your experience! norton_us

  • Rated 5 out of 5 stars

    dale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton 360 is one of the most valuable purchase i made to protect my pc, it allows me to surf the internet and alerts me when it senses a virus or when or a potential virus lurking close. i would give it a 5 star for it's protection.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Love Norton 360

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very well designed to protect your pc or Mac from malware or any startup issues. Helps to keep your kids computers clean and also provides a free vpn.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

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