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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 464 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the 360 Deluxe Antivirus Internet Security Software for its user-friendly installation, affordable pricing, and robust protection across multiple devices. They particularly appreciate the inclusion of a VPN feature. However, some users have concerns about automatic renewal, download issues, intrusive pop-ups, and the requirement to provide credit card information during activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 464 reviews
  • Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this to protect your laptop and phone

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and really easy to install. Norton is the best so I wouldn’t really buy any other. I feel really Safe having my items secured by Norton.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Esay to dow it jas a lot of protection options and is live. Very easy to use on your phone as well.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 3 out of 5 stars

    Norton cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a great product, but autorenewal is expensive. The shame is, you can buy the product from Best Buy, and update your licens for a fraction of the cost. But they don't tell you this or how to do it and they make it difficult to turn off auto renewal.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton is my to go too protection all the time. I would recommend this item .

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton 360 Fan For Life!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Norton for my internet security. Set-up's a breeze and, when I had to contact the company for a non-technical issue, the representative was not only very nice and professional, but he went above and beyond in order to make me a very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent savings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, this would’ve been a lot more if I went directly through Norton. I’m always going to buy my passes from Best Buy.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best antivirus protection. Protecting entire family!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security software, no CPU hog and Mac (:

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is great. I’ve never felt the need to secure my iOS devices or my Macs, but after losing bandwidth I knew something was going on. I installed it on my 2017 MacBook and I have had 1000s of bogus connections stopped and the life lock feature is great for having peace of mind with personal data being leaked. Also, while it does interface oddly with peer to peer connections, I just temporarily disable the settings of the firewall to allow the program connections, otherwise on the Mac it sometimes crashes, but generally for what this costs for 5 devices with great customer support, I’d highly recommend this especially if you have multiple smart home devices and you’re not convinced your setup is secure on all ends, this does the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best anti- virus all in one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have for more that 3 year i never have any problem and work for all my divece (5)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton Protection review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is supposed to do. Has all the features as advertised and was a great deal to protect up to 5 devices. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    EXPENSIVE but look for sales!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked Norton's Antivirus products, and I wasn't going to spend $70 or more for this. Bought it on sale for $20. The renewal is probably going to be $100 or more. May have to snag another $20 deal again next year!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to use. You can use it on more than one device if you have more than one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 Deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Provides some peace of mind with anti-virus scanning for multiple devices.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    High! Recommend!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, especially protecing our work laptops!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent decision to purchase this software as it was the best deal that I could find.

    I would recommend this to a friend
  • Cons mentioned:
    Download

    Rated 5 out of 5 stars

    Great Security Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure you get the key number to download. Though the invoice for the purchase was sent to me, it took HOURS before I received the key to download the product. Twice I was hung up on and had to phone back. Geeks: 100/100 Clerks: 1/100

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360 Deluxe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton 360 Deluxe software works as it says it will. I feel my products are protected.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Loyal Norton Customer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. Perfect price. Repeat Norton customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for both Windows & MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works seamlessly on both MAC & Windows. I was a Mcafee user for years, now I am switching to Norton and I don't see any difference, it seems better works with MAC.

    I would recommend this to a friend
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