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Customer Ratings & Reviews

$24.99
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Comp. Value: $89.99

Customer reviews

Rating 4.4 out of 5 stars with 513 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the 360 Deluxe Antivirus for its excellent protection and ease of use. Many appreciate its value for the price, solid performance, and useful VPN feature. Some customers have experienced issues with downloads and find the pop-up advertisements and notifications for additional services to be bothersome.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 513 reviews
  • Rated 5 out of 5 stars

    Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed for a good price. Easy transaction!!

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Great sale price!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any pc owner! What more can you ask for! $20 a year for antivirus and vpn

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for the number of devices. Very happy with this year long purchase.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 2 out of 5 stars

    VPN - Useless (no internet connection)

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, nothing special. It upsells you in trying to make you purchase additional items. It will scan automatically, but once clicking on it, it lets you know that you must pay in addition because it's not part of the 360 deluxe package. The VPN is a joke - once it's on, not able to connect. It's good for 5 devices including phones. I added it to my phone, it works so well in keeping viruses from coming in. Once on, tt doesn't connect to the internet. Digital voicemail becomes useless, unable to hear voicemails. Phone calls rarely come in because of VPN being on. Once I turned off the VPN, all of the text messages, voicemails, and missed phone calls came in. It was as if I was in a no service area, and I restarted my phone. I will never get this anti-virus in the future. A complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Concern - Thanks for the review. Sorry for any confusion, but like product name says it includes Security Software + VPN + Dark Web Monitoring for 5 devices for one year - no other purchase required! There are bad actors out there that try to scam our users because of our trusted name - hope that didn’t happen to you?!
      The VPN works for tens of millions of our customers, so for free support contact us at support.norton.com. Hope this helps - DWN norton_us

  • Rated 5 out of 5 stars

    Keeps away the viruses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this every year for black Friday it keeps my devices safe

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience, LunarBlade!
      It’s great to hear that Norton 360 Deluxe has consistently kept your devices safe—that’s exactly what strong security software should do. Buying it during Black Friday is a smart move since the annual subscription can be pricey at regular rates. Your comment highlights an important point: for users who value reliable virus protection and extra features like VPN and Dark Web Monitoring, Norton can be a solid long-term choice. norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Anti-virus

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product easy to install and protect viruses from computer as well as keep privacy safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage and good price. I would recommend this item.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback! We’re glad to hear you’re happy with the coverage and price, and we appreciate your recommendation. Your support means a lot to us! norton_us

  • Rated 5 out of 5 stars

    great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus. I purchased at a great price. Fast and easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Does what its suppose to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to install, and for the price when I bought it, it's very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they keep trying to get money,, don't put your card number on it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Complete protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and now my device is fully protected. And I can also protect other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on Norton ...will always buy as it's much cheaper then Norton website

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Cons mentioned:
    Notifications

    Rated 3 out of 5 stars

    Less instrusrive securuty software is probably opt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton's constant attempts to sell me on nore services as well as it's frequent popups are very annoying.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    Norton 360 Digital Card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the digital copy quickly. I was able to do most of the installation myself. I had a little trouble with my IOS devises, but I called them and the quickly walked me through the process on both devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult process but product is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product finally installed. The whole process of downloading and working with Norton and Best Buy sites is confusing. The download wasn't easy but the product is good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Anti Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic anti virus. Not much for ad blocking. Lots of add on up grade offers not included. Or pop ups trying to sell up grades products.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    Lots of extras for free.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of extra built in features at no cost. Good buy.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    Pretty good, get it when there's a sale!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, like the VPN cause it actually works. Appreciate that it could be applied on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    complete protection for your pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, great price, completely satisfied with this product

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent antivirus with great features. Good price too.

    I would recommend this to a friend