Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $24.99
The comparable value price is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 500 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 360 Deluxe Antivirus Internet Security Software for its user-friendly installation, affordable pricing, and robust protection across multiple devices. They particularly appreciate the inclusion of a VPN feature. However, some users have concerns about automatic renewal, download issues, intrusive pop-ups, and the requirement to provide credit card information during activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 500 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great antivirus, No I have my computer more safer than before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good but tries to upsell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software itself is good and does what it promises. I rated the product 4 stars because: 1. Norton gets very naggy with reminders about disabled browser add-ons and frequently tries to upsell to higher tiers/additional features. This can cause concern and confusion for some users. 2. As of December 2021, Android version older than 8 are no longer supported. Beware if you have older tablets/phones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    VPN - Useless (no internet connection)

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, nothing special. It upsells you in trying to make you purchase additional items. It will scan automatically, but once clicking on it, it lets you know that you must pay in addition because it's not part of the 360 deluxe package. The VPN is a joke - once it's on, not able to connect. It's good for 5 devices including phones. I added it to my phone, it works so well in keeping viruses from coming in. Once on, tt doesn't connect to the internet. Digital voicemail becomes useless, unable to hear voicemails. Phone calls rarely come in because of VPN being on. Once I turned off the VPN, all of the text messages, voicemails, and missed phone calls came in. It was as if I was in a no service area, and I restarted my phone. I will never get this anti-virus in the future. A complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Concern - Thanks for the review. Sorry for any confusion, but like product name says it includes Security Software + VPN + Dark Web Monitoring for 5 devices for one year - no other purchase required! There are bad actors out there that try to scam our users because of our trusted name - hope that didn’t happen to you?!
      The VPN works for tens of millions of our customers, so for free support contact us at support.norton.com. Hope this helps - DWN norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Anti-virus

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product easy to install and protect viruses from computer as well as keep privacy safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of extras for free.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of extra built in features at no cost. Good buy.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton virus protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this package much cheaper than the manufacture listed

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We’re glad to hear you found a great deal on Norton 360 Deluxe at Best Buy. It’s a smart move—retailers often offer much better pricing than buying directly from the manufacturer, and you still get full protection across all your devices. Thanks for sharing your experience and helping others make informed choices! norton_us

  • Rated 5 out of 5 stars

    great protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus. I purchased at a great price. Fast and easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Does what its suppose to do

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to install, and for the price when I bought it, it's very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 Digital Card

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the digital copy quickly. I was able to do most of the installation myself. I had a little trouble with my IOS devises, but I called them and the quickly walked me through the process on both devices.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Norton

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the code pretty quick. Everything works as advertised.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Complete protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and now my device is fully protected. And I can also protect other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Virus Protection

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, meeting all my virus protection needs.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Virus Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers a lot my devices for a great price! I plan on renewing again.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Digital norton antvirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast simple process and great price compared with renewing with norton or purchase from store

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    complete protection for your pc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, great price, completely satisfied with this product

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works pretty good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent antivirus with great features. Good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    Pretty good, get it when there's a sale!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, like the VPN cause it actually works. Appreciate that it could be applied on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have used Norton. Good products that do what they are made for

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Difficult process but product is good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product finally installed. The whole process of downloading and working with Norton and Best Buy sites is confusing. The download wasn't easy but the product is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No slowdown.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints so far. I always worry this type of software will slow down my computer but it has not. Seems to work seamlessly in the background.

    I would recommend this to a friend