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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the 360 Deluxe Antivirus for its excellent protection and ease of use. Many appreciate its value for the price, solid performance, and useful VPN feature. Some customers have experienced issues with downloads and find the pop-up advertisements and notifications for additional services to be bothersome.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 539 reviews
  • Cons mentioned:
    Automatic renewal

    Rated 4 out of 5 stars

    Good but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best I have used but disappointed in all the junk popping up on the screen and the automatic renewal.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on Norton ...will always buy as it's much cheaper then Norton website

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was cheaper than the auto renew. It was a bit of pain to delete old version of Norton.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi RandyP,
      Thank you for sharing your experience! We’re glad you found a great deal on Norton 360 Deluxe. We understand that removing an older version can sometimes be a bit of a hassle, and we appreciate your patience in getting everything set up. Your feedback helps us improve the process for future users. norton_us

  • Rated 4 out of 5 stars

    Norton360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price! It says it monitors the dark web, but it does not correct any of the issues without you having to pay to upgrade.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No slowdown.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints so far. I always worry this type of software will slow down my computer but it has not. Seems to work seamlessly in the background.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good AV protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the computer free of viruses as my wife surfs naughty sites very often it is good to know this protects the computer. Dark Web notifications are interesting, but not really useful. I don't understand why it doesn't auto-download new protection though...makes you press liveupdate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must, best value for what it offered this antivirus was on black friday sale was very affordable

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We’re glad to hear you found Norton 360 Deluxe to be a great value, especially during the Black Friday sale. It’s designed to offer comprehensive protection across multiple devices, so your feedback means a lot. norton_us

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this Norton product for years. It's less expensive for one buys it each year at retail sales prices than doing the auto renewal each year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton 360 Fan For Life!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Norton for my internet security. Set-up's a breeze and, when I had to contact the company for a non-technical issue, the representative was not only very nice and professional, but he went above and beyond in order to make me a very satisfied customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a couple of minor installation glitches but eassy to fix. ok now

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your feedback! It’s great to hear that Norton 360 Deluxe is working well for you after those minor installation glitches. Quick fixes and smooth performance afterward are definitely reassuring for anyone considering this product. Once set up, the combination of antivirus, scam protection, VPN, and dark web monitoring provides strong, all-around security.
      Appreciate you taking the time to share your experience—it’s helpful for others who might be curious about the installation process and overall reliability. norton_us

  • Rated 4 out of 5 stars

    Norton Protection review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is supposed to do. Has all the features as advertised and was a great deal to protect up to 5 devices. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of extras for free.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of extra built in features at no cost. Good buy.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 3 out of 5 stars

    Fixes Complete?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton has helped with cleaning my computer. My only question/negative? Every time it's done it wants me to buy something else to 'make sure' i've covered everything that needs fixed. I thought I got that when I bought it. The usual 'fixes' cost another $55 or so.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback, Janice! We’re glad to hear Norton helped clean your computer. We understand how those extra upgrade prompts can feel frustrating when you thought everything was included.
      If you’d like help reviewing what’s covered in your current subscription and how to minimize those notifications, our support team can assist at https://www.norton.com/support.
      Your input is valuable—thank you for sharing! norton_us

  • Rated 4 out of 5 stars

    Good for both Windows & MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works seamlessly on both MAC & Windows. I was a Mcafee user for years, now I am switching to Norton and I don't see any difference, it seems better works with MAC.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the code pretty quick. Everything works as advertised.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Virus Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers a lot my devices for a great price! I plan on renewing again.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Virus Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, meeting all my virus protection needs.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    EXPENSIVE but look for sales!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked Norton's Antivirus products, and I wasn't going to spend $70 or more for this. Bought it on sale for $20. The renewal is probably going to be $100 or more. May have to snag another $20 deal again next year!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have used Norton. Good products that do what they are made for

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    great ;product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, reliable service, efficient, no popups or gimmicks.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi AmyR,
      Thank you for the great review! We're really glad to hear that Norton 360 Deluxe has been reliable, efficient, and free of pop‑ups or gimmicks—that’s exactly the experience we aim to deliver. It’s wonderful to know the product is giving you smooth, dependable protection across your devices. norton_us