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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 820 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 360 Deluxe Antivirus Internet Security Software's overall performance, protection capabilities, and ease of use. Users appreciate the fast installation and device compatibility. The only concern expressed was the frequency of notifications prompting additional purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 820 reviews
  • Rated 3 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy it tells us a virus has been detected and in order to remove it you have to upgrade for another fee of $60. 00 This virus protection is a rip off

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi 'Legs' - Thanks for your review, but very troubled by your comment..? Norton 360 will not only remove any virus, but we GUARANTY removal or your money back (our Virus Protection Promise: https://us.norton.com/virus-protection-promise), and there should be NO additional charge! Please contact us at support.norton.com or call us (800) 745-6034 for *free* assisted virus removal, and also please tell us where you heard about another fee of $60?! That's likely a scam, which unfortunately Norton customers get targeted for because of our trusted name recognition for over 30 years - Hope this helps - DWN norton_us

  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good except they want you to pay extra for some of the other features which I thiink should be included

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What a deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me $160.00 by not having to pay the Norton annual renewal price for the same software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NORTON 360 REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this item since I've been using it for a while and Norton has never let me down when I've needed help. They're efficient, helpful and accessible for all the years I've used them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Invasive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great for low end computers. Very invasive slowing down processing. Presumably it is great at detecting viruses and eradicating them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good virus protection at a cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has done well to clean up my PCs and laptops, but the “extras” are a bit annoying. I randomly get notifications and such telling me to use the other extra features. I will have to look into how to turn them off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt like I was forced to take the 360 due to Norton not making Norton security anymore and I wish they made this for just 3 devises instead of the 5

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Performer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid choice for the family to use across the many OS and products we have living/working from home. Always new options coming from Norton and that is a good thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a definite learning curve, don't let them pressure you to go with the complete lifelock package, it locked me out of my smart phone for 24 hours until I delited the lifelock part of the software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside you have to put a credit card number in. And then it will automatically renew

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Decent Virus Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good virus protection - a little cumbersome, but it seems to work. I wanted to get away from Kaspersky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be very effective in preventing problems...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NortonLifeLock-360 Deluxe (5-Device)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I install Norton Anti Virus software on multiple devices yearly. The quality and security level in all Norton products is above all others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a new laptop with win 11 bilt in and i love it would bye again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xxxxxx

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software firewall, went back to it after Trend Micro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects as defined

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have 5 licenses to cover all needs. Norton keeps trying to expand what it includes and protects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A family purchased product for safe guarding your pc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Norton in the past and I was satisfied with it. This version is a little problematic and I'm never really sure if my computer is being protected! After installing I had to install updates immediately and there's no icon to tell me that my laptop is being protected. I'm hoping for the best..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Anti virus software.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too confusing with different versions and lost track of what version I am installing every year otherwise great product. Wish they offer 2 year versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same quality, lower price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to buy on sale than purchase from the manufacturer at an inflated price. To much advertising for a paid product

    I would recommend this to a friend