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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 820 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 360 Deluxe Antivirus Internet Security Software's overall performance, protection capabilities, and ease of use. Users appreciate the fast installation and device compatibility. The only concern expressed was the frequency of notifications prompting additional purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 820 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it is needed. Why do I have to write a summary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice anti virus protection for my pc.highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great product with full of protection.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has not only my device but family as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but blocks too many applications

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is ok to use but tries to block too many applications features. Hard to figure out how to work with it with other applications.

    No, I would not recommend this to a friend
    • Brand response from Symantec Product Expert
      Posted .

      Hi There, we're really sorry to hear that. We would like to discuss this with you and help you get it sorted. Please send us an email to [email protected] details. We will look into it. Thanks! Symantec

  • Rated 3 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy that Norton scams you into taking money out of your account. This happened after you buy it. Once you buy it you can’t return it. I will never buy Norton again.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi there! Sorry for the trouble. We would like to collect more details about the issue you are facing. Could you please connect with our support team here www.norton.com/support. Alternatively, you can connect with our official social support Channel -Twitter at https://twitter.com/messages/Nortonsupport or on Facebook at https://m.me/norton. Thank you. Symantec

  • Rated 4 out of 5 stars

    In and Out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what I was there for. Found it and bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used Norton for years and trust that it is protecting our computer. Excellent customer service too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good Black Friday deal on this. I was needing to replace my other antivirus & glad I found this 1.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to happy that there’s an annual fee every year and needs a credit card

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Questionable Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't ever get more than one install to work. Called the tech support number and ended up paying $900 to get a second license installed due to the problems with "corrupted internet."

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Norton 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the way they do business. They signed me up for automatic renew after I told them I didn't want it. It was difficult to cancel it .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program us not user friendly, I want to go back to my anti virus

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great anti-virus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great anti-virus software for protection, didn't get to use it on all devices but is great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good item. Easy to install. Protect my computer very good. Would recommend to every body.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security worth every penny and never fails always wait for best buy best sale on xmas

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Idk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on my iPhone. The VPN does not let me search anything. Says the server can not be found.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s Norton 360 Deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. But knocked off one star, had to go to the store to pick up box. No digital.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    very difficult to load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do I have to unsubscribe next year?????????? never mind

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Bad Instalation Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty installing the product. Not good service from Norton support team. They spent more time trying to sell me "other" services then helping me with the installation. Tried to get my money back from Best Buy. Best Buy offered their "support" team at a cost. I Declined. Ended up taking a loss on Norton and bought another Security product at another store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Norton Deluxe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton has a great product. The biggest negative is the annoying auto renewal.

    I would recommend this to a friend