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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 820 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 360 Deluxe Antivirus Internet Security Software's overall performance, protection capabilities, and ease of use. Users appreciate the fast installation and device compatibility. The only concern expressed was the frequency of notifications prompting additional purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 820 reviews
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this product! So much cheaper than buying through Symantec.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it it’s for, but as soon as the year is over my computer started to run slow. That was the day after it expired.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Virus protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this every year and I am happy with it, what ever it does, it works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, helps alert you to keep your personal info safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good anti virus software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton deluxe for years and this waS A GREAT PRICE

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it and my computer it doesn’t need so I tried to returning but the customer services at the store said it cannot be return but I honestly they should said that at the moment your are going to buy

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. Please contact Norton Support to see if you can qualify for a refund directly with Norton at www.norton.com/support Symantec

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything I expected for security and 5 devices a plus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norton 360 problem installing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get it to work. Will turn it in soon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Affordable Strong Anti-virus Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multiple protection for my household computers!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    it's great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and it is good for up to 5 computers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it. Maybe.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, maybe. Better deal if wait for Norton online to offer their discounts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the worse internet security program I ever used. It will tell you have a problem ( which it does a lot). Then says view fix options then it shows you it can fix it for $69.00, $39.00 , $29.00 etc. I bought it to take care of the problem. Instead I have to buy some add-on to fix anything. Stupid! I would like to go back to Kepersky it fixed the problems!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why am I forced. To choose any stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get itto load on my computers called support he couldn't get it installed then just hung up a month later and still nothing

    No, I would not recommend this to a friend
    • Brand response from Symantec Product Expert
      Posted .

      We're extremely sorry to hear about the experience you had while installing Norton 360 and the negative experience you had when you called Norton Support. We expect our agents to be helpful and do everything they can to fix issues. We would like additional details about the issue and support case. Please send us an email to [email protected] with details. We will look into it for you. Thanks! Symantec

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I'm very satisfied with this product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Norton controls too much.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton takes over unexpected areas. The price was good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy is great; product is average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great; product is average. Norton isn’t what I should’ve chosen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installing Norton Lifelock 360

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to download. Too many hurdles to jump. Make it more simple.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m satisfied with this product. I purchase it every year during Black Friday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Internet Security Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selection was not very extensive but this software was available and matched my previous software purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Box came Crushed from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend, after installation you are required to give your credit card and agree to a auto renew contract NO option. after 1 month my dard web feature disappeared. Norton Tech was no help. Not sure if it's any good, no way to validate and data.

    No, I would not recommend this to a friend