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Customer reviews

Rating 4.5 out of 5 stars with 820 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 360 Deluxe Antivirus Internet Security Software's overall performance, protection capabilities, and ease of use. Users appreciate the fast installation and device compatibility. The only concern expressed was the frequency of notifications prompting additional purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 820 reviews
  • Rated 1 out of 5 stars

    Best Buy yay - Norton nay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing this product was a nightmare - involving hours on the phone, remote access, yada yada yada - the purchase from Best Buy was stellar but the ease of use from Norton leaves much to be desired

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you. Symantec

  • Rated 1 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not installed product. My fault for not reading the fine print. Although I bought and paid for this item Norton is requiring a credit card on file for auto renewal before activating product. I’ll take the loss, and be better prepared next time around.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience and still don’t have the actual program I paid for

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Rated 1 out of 5 stars

    Norton

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    constant pop ups. will not buy again or recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems Installing new version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a prior, expired version of Norton on my computer and am having trouble removing it to install this one. Norton should make this process easier.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    too difficult for a senior who is not a techie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a senior citizen. this was very difficult for me to install. It also changed my computer lay out, which I was not very happy with. I am still having difficulty with using this program and understanding how to interpret it. I should not have bought such a difficult program to install and understand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Internet security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for five devices easy setup from internet no disc

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It messed up my system and I had to reboot everything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good system. If you don’t watch out, they will take your money a month in advance and then it’ll take you three months to get it back.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      tinues, pleaThanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
      se reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Rated 2 out of 5 stars

    Slows your pc down

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy, but this really slows down my pc

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Like any system-level protection, some
      overhead is to be expected during s/w initiation.
      Contact support.norton.com if this persists past a week or so, especially about optimizing VPN if in use. Symantec

  • Rated 1 out of 5 stars

    Misleading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a scam. To many hidden fees and other charges. Stick to McAfee for sure.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. Symantec

  • Rated 1 out of 5 stars

    Norton - 360 Deluxe (5-Devices) (1-Year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product key never worked. I couldn't check before the returning date. Therefore, it wasted my money. I still have it. When I see, I feel bad and regret for purchasing this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They warned me not to buy it. Very complicated. Uninstalled it 30 mins later screwed up my protection from geek squad and had to wait on line to get that fixed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchased license key never worked never was activated waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does Anyone Else Have The Same Opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come on a disc like it used to. Might others agree?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would like to return!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This virus protection software will eat up all your computer memory and slow everything down to a snails pace. Very dissatisfied!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work; did not work; did not work; did not work; did not work; did not work; did not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nofton 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not support my MAC though in its cover it says it does. I like to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Codes do not work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple put... do not put your self through the headache. Get the disk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO WORKING IN PERU I NEED BACK MY MONEY TODAY CALL BEST BUY NO HELP ME

    No, I would not recommend this to a friend