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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 820 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 360 Deluxe Antivirus Internet Security Software's overall performance, protection capabilities, and ease of use. Users appreciate the fast installation and device compatibility. The only concern expressed was the frequency of notifications prompting additional purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 820 reviews
  • Rated 1 out of 5 stars

    Norton ebay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sell me a ebay only for us norton!! Thats is fatal case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Money gone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product create false information, with intention to charge monthly due.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful product. Limited use. Don't buy. Not worth purchasing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied with protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a complete protection.my laptop is slow now even with norton

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hope it works fine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of buying the item in store is not to have to introduce personal financial info. To activate it it's necessary to provide credit card info... I do not like that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton for years. So far so good. Cons: It should include ultimate utility. I shouldn't get pop up recommendations. Renewal should be cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good antivirus program

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton 360 for years and believe it has blocked many instances of malicious malware from being able to invaded my computers

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better protection software programs available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, but beware of auto-renewal. It's also easy to turn off auto-renewal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton - best price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price in the area and in stock. Easy pick up with email confirmation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and they had it in stock, no waiting time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection and good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton products for years and found them to perform as promised. The inclusion of a vpn is why I buy the 360 product and at times the vpn is too slow, hence the 4 star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti virus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and value for 5 devices! Found this deal online and was available In store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did NOT Work!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never download. Spent over 2 hours with 3 different NON-ENGLISH speaking people, to no avail. Companies will never learn the art of TRUE customer service, for it is all about lining the pockets of the CEO's, at any cost. I did insist on refund. Hopefully truly get one. My store in town is great, but I can barely walk, so thought my service online would be the same. NOT!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great price for multiple device AV protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on Norton which is an adequate albeit not outstanding AV product. Online order pickup at store was seamless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY THIS CRAP FOR APPLE COMPUTERS (OR PHONES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON'T BUY THIS CRAP. It states that it works on Apple computers -- but it 100% does not. It will tell you as such AFTER you buy it and try to download it. I'm on hold with "support" to now get a refund. I deleted crap Sophos to buy this even crappier Norton product. Don't be the fool like me!

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the last forced update, Norton is no longer intuitive, and Norton has removed the ability to perform local backups. I am looking for another antivirus.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    physical copy is a box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this "physical" edition of Norton 360 you still do an electronic download and get half the devices( 5 not 10) and pay $5.00 more to pick up in store . The difference being your code is not emailed to you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very terrible product for me. Did not serves it's intended for me and was terrible to navigate threw. Purchased twice and still wasnt satisfied the second time. siss poor work norton.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 1 out of 5 stars

    NEVER AGAIN

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GARBAGE DID A DRIVER UPDATE AND NOW MY LABTOP SHUTS OFF EVERY 3 MINTUTES TO REBOOT NEVER HAD AN ISSSUE NOW WHOLE PC NEEDS A COMPLETE REBOOT MORE $$$$$$ AND NORTON WONT DO ANYTHING FOR ME !!!!!!!!!!!

    No, I would not recommend this to a friend