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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 172 reviews

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Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 360 Platinum antivirus software highly for its VPN, comprehensive protection, and ease of use. Many appreciate its performance, dark web monitoring, antivirus capabilities, and device compatibility. The inclusion of a password manager, cloud backup, and parental controls are also well-received, while some find the auto-renewal process inconvenient. Overall, customers seem satisfied with the software's features and installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 172 reviews
  • Pros mentioned:
    Antivirus, Dark web monitoring

    Rated 5 out of 5 stars

    Awesome deal on Norton for 20 devices.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal for 360 on 20 devices. No complaints so far. Great value especially with dark web monitoring.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to install and the protection is amazing!! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very easy to setup and seems to provide good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instalation, lots of features and more then enough device keys.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    to whom it will concern.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed Norton 360 on my Mac books and iPhones. how does a great job for scanning for all unsafe webs and found some dark web. however it won't let me block it or delete it. it keep popping up over and over again. I end up went into Apple Store asking for help and apple associates help me removed those dark web that lock in my iPhone and secretly callecting all my credit card info. so I dicided to uninstalled Norton 360 and no longer need it because it did not work for me at this times. thank you for reading my feed back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dark web monitoring

    Rated 5 out of 5 stars

    Life long user

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton 360 for many years. I like the Dark Web monitoring one can never be too careful

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus, Vpn

    Rated 5 out of 5 stars

    Seamless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best, overall Antivirus...quick, Vpn is a good touch...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Norton review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use once installed. Provides excellent protection

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Yeah_you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the right one baby good stuff no joke reel stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and overall function. Having used Norton products two-plus decades, I have mostly positive reviews regarding reliability and protective algorithms this product delivers. Only one caveat: this particular purchase does NOT extend any current subscription unless those used in the past!

    I would recommend this to a friend
  • Cons mentioned:
    Auto-renew

    Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Norton for years and have been quite happy with their product. This version is no different. They do try and get you to auto-renew, when your current subscription runs out. I wish it was easier to enter a product key, but once you get it entered you are all set.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supports a large number of devices. Comes with VPN.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely will by this year after year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton 360 for a few years now and am very happy with the product and being able to load the software to my multiple devices with easy. I have used other anti-virus software but feel my devices are better protected with Norton vs. other companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only security software I trust in my house. As you can see, I have 20 licenses software because I use it on every PC, and Phones. I've never had any issues with this program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's great but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had a great advertised price for this and digital delivery was flawless. The product itself is good but the user experience is awful. Constant notifications and advertisements. Id love a solution that runs minimally in the background and only prompts action when completely necessary.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product great protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product so much. Makes me feel safe Thank you Norton

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Cons mentioned:
    Auto-renew

    Rated 4 out of 5 stars

    Probably good to have for networked devices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as the product description says. Just make sure to turn off auto-renew since it always costs less to purchase a new key from a retailer prior to expiration of the subscription.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simpler than I realized, so far everything is going okay and I'm pleased with the price. I just wished it was able to automatically add on with the days of service I already have instead of being shorter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton internet security since my first computer purchase. Ive never had any issues, and i always buy from Best Buy as they have the best prices for it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is more to this Antivirus than the others that I have used in the past. I am still learning what it can do, but overall I think it is a great product to have.

    I would recommend this to a friend
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