Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$54.99
Save $75
The comparable value is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 173 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 360 Platinum antivirus software's comprehensive protection, ease of use, and the inclusion of a VPN. Many users appreciate the software's performance, dark web monitoring, and device compatibility. While the auto-renewal feature is mentioned as a minor inconvenience, the overall sentiment leans positively towards the software's features and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 173 reviews
  • Rated 4 out of 5 stars

    Norton 360 Platinum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install & nice can do up to twenty different computers/phones. Great for a small company.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great feedback! We're glad to hear Norton 360 Platinum was easy to install and is working well across your devices. With support for up to 20 devices, it's definitely a strong fit for small businesses or families with lots of tech. We appreciate you choosing Norton for your protection! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very easy to setup and seems to provide good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instalation, lots of features and more then enough device keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, unbeatable price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Norton for decades (despite their increasingly annoying nagware!) . I aways buy every year as its significantly cheaper than a subscription. This was the best price I found in 2025 by a large margin!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Rushian,
      Thank you for taking the time to share your experience—and for sticking with Norton over the decades! We truly appreciate your long‑term loyalty. We're glad to hear you found such a great price on Norton 360 Platinum this year; getting a strong value for comprehensive protection is always a win. norton_us

  • Pros mentioned:
    Antivirus, Vpn

    Rated 5 out of 5 stars

    Seamless

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best, overall Antivirus...quick, Vpn is a good touch...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and overall function. Having used Norton products two-plus decades, I have mostly positive reviews regarding reliability and protective algorithms this product delivers. Only one caveat: this particular purchase does NOT extend any current subscription unless those used in the past!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Norton review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use once installed. Provides excellent protection

    I would recommend this to a friend
  • Cons mentioned:
    Auto-renew

    Rated 5 out of 5 stars

    Solid Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Norton for years and have been quite happy with their product. This version is no different. They do try and get you to auto-renew, when your current subscription runs out. I wish it was easier to enter a product key, but once you get it entered you are all set.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    Norton 360

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supports a large number of devices. Comes with VPN.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely will by this year after year

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton 360 for a few years now and am very happy with the product and being able to load the software to my multiple devices with easy. I have used other anti-virus software but feel my devices are better protected with Norton vs. other companies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's great but...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had a great advertised price for this and digital delivery was flawless. The product itself is good but the user experience is awful. Constant notifications and advertisements. Id love a solution that runs minimally in the background and only prompts action when completely necessary.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only security software I trust in my house. As you can see, I have 20 licenses software because I use it on every PC, and Phones. I've never had any issues with this program.

    I would recommend this to a friend
  • Pros mentioned:
    Dark web monitoring

    Rated 5 out of 5 stars

    Life long user

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton 360 for many years. I like the Dark Web monitoring one can never be too careful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simpler than I realized, so far everything is going okay and I'm pleased with the price. I just wished it was able to automatically add on with the days of service I already have instead of being shorter.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Norton 360

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Norton for years and it's great. Block so many virus threats from my devices. This year I upgraded to Norton 360 with it many great features, especially free VPN. Best time to buy is around Black Friday for the great discount.

    I would recommend this to a friend
  • Cons mentioned:
    Auto-renew

    Rated 4 out of 5 stars

    Probably good to have for networked devices

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as the product description says. Just make sure to turn off auto-renew since it always costs less to purchase a new key from a retailer prior to expiration of the subscription.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton 360

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is more to this Antivirus than the others that I have used in the past. I am still learning what it can do, but overall I think it is a great product to have.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Protections with some small kinks.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is best in class. It provides best in class protection. Where I have an issue is that the VPN cannot be installed on a router to provide protection across all multiple devices. You have to install on each device but up to 20 devices is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product at a fair price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and super easy instructions on the digital download. It’s always cheaper at Best Buy versus through Norton. Was $40 as opposed to $129

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy all day long!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded in advance so when subscription ran out I could install it immediately. Great product, easy install. If I can do it anyone can!

    I would recommend this to a friend