Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 172 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 360 Platinum antivirus software highly for its VPN, comprehensive protection, and ease of use. Many appreciate its performance, dark web monitoring, antivirus capabilities, and device compatibility. The inclusion of a password manager, cloud backup, and parental controls are also well-received, while some find the auto-renewal process inconvenient. Overall, customers seem satisfied with the software's features and installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 172 reviews
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much cheaper than letting Norton renew me. They wanted like $180 to renew the same software that I purchased for $30.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy all day long!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded in advance so when subscription ran out I could install it immediately. Great product, easy install. If I can do it anyone can!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Protections with some small kinks.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is best in class. It provides best in class protection. Where I have an issue is that the VPN cannot be installed on a router to provide protection across all multiple devices. You have to install on each device but up to 20 devices is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install, be sure to have adequate memory because it can slow down your PC’s performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton internet security since my first computer purchase. Ive never had any issues, and i always buy from Best Buy as they have the best prices for it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 2 out of 5 stars

    to whom it will concern.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed Norton 360 on my Mac books and iPhones. how does a great job for scanning for all unsafe webs and found some dark web. however it won't let me block it or delete it. it keep popping up over and over again. I end up went into Apple Store asking for help and apple associates help me removed those dark web that lock in my iPhone and secretly callecting all my credit card info. so I dicided to uninstalled Norton 360 and no longer need it because it did not work for me at this times. thank you for reading my feed back.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience. We’re glad Norton 360 helped identify unsafe sites, but we’re sorry to hear about the issues you faced with blocking and removal. Our goal is to provide complete protection, and your feedback highlights areas where we can improve. If you’d like, our support team can review what happened and offer guidance to prevent similar issues in the future. Please visit https://www.norton.com/support for assistance. We appreciate your input and hope to earn back your trust. norton_us

  • Pros mentioned:
    Antivirus

    Rated 4 out of 5 stars

    Norton 36o platinum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton does a good job but there are alot of add ons that really should be included with the Norton. 360 product

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Working Perfectly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton 360 product is Working perfectly. I already installed at laptop and 2 hand-phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent antivirus protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent virus protection. I have used this before so renewed subscription. Very easy to install. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    #1 protection hands down

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have it don’t feel safe without it I feel very protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does what it needs to do

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product provides the needed security and support for any PC or Mobile Devices. No issues with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Great security

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried different security software over the years and have found that Norton is the most comprehensive software for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Don’t over think it, just get it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. I love that it’s annual so you don’t have to worry about monthly fees. Keeps your mind at ease knowing you’re protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have used Norton 360, for years now and has definitely gotten more features overtime

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great peotection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for new laptop, easy to install, user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I use it all the time to keep my computers protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! It supports 20 devices and could be iOS android Mac pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 Platinum

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update my protection and saw this on sale with a rebate. Way cheaper than the renewal fee yearly. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! seems to work. Extra features also work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good match for my family, and especially with my child’s schoolwork load

    I would recommend this to a friend
Sponsored