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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 170 reviews

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Rating by feature

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

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93%would recommend to a friend

Customers are saying

Customers regard the 360 Platinum antivirus software highly for its VPN, comprehensive protection, and ease of use. Many appreciate its performance, dark web monitoring, antivirus capabilities, and device compatibility. The inclusion of a password manager, cloud backup, and parental controls are also well-received, while some find the auto-renewal process inconvenient. Overall, customers seem satisfied with the software's features and installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 170 reviews
  • Rated 5 out of 5 stars

    Best anti virus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trusted Norton. Like the fact you can add 20 devices. Profile is user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the best price you can find from Best Buy. I'll be back!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love norton and the protection we receive on all our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands Down, The # 1 Security Suite Available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is consistently the top rated antivirus and security suite year after year and when it comes down to it, that is the reputation you are looking for. In todays world you want and need the best of the best to protect your online devices. Norton is that product. I have been a year after year Norton user for at least 20 years and no regrets, still trust them 100%. This package, which allows use on up to 20 devices is a no brainer on the pricing as well. AAA+++ !!

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as described. Downloaded and working as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larry H.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the family computers to be protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my systems safe and secured and will recommend this product to anyone needing security on their pc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Nortons was super easy to buy and install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works excellent for my devices that i have it on

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what you would expect from Norton. Good quality protection at a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got exactly what I wanted at a price I could afford.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good antivirus and great protection for my devices. Totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Norton is working

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Norton 360 for my family's devices. It seems like it is working.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints so far. Just started using it on devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy when caught on sale. Easy to setup & use. Would recommend to others.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Hi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 is the best I think it the best Norton 360

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid protection, incredibly slow and intrusive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, a bit intrusive. But can impede performance to the point that the machine freezes for 30 seconds or more at a time. This is new, I've used Norton for years but lately I can even move a window with Norton running.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 4 out of 5 stars

    Good but too many add-ons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but there are too many pop ups to upsell. I’ve been offered at least three add-ons that cost more than the antivirus itself. Of course you can decline, but it’s just annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had for a month now and working well. dont have to register 20 devices if you dont have that many.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 Platinum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Platinum is an excellent product. It helps protect all of my computers and helps me keep track of all my passwords.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

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