Customers regard the 360 Platinum antivirus software highly for its VPN, comprehensive protection, and ease of use. Many appreciate its performance, dark web monitoring, antivirus capabilities, and device compatibility. The inclusion of a password manager, cloud backup, and parental controls are also well-received, while some find the auto-renewal process inconvenient. Overall, customers seem satisfied with the software's features and installation process.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 172 reviews
Rated 5 out of 5 stars
Norton 360 Platinum
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Norton 360 Platinum is an excellent product. It helps protect all of my computers and helps me keep track of all my passwords.
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thank you for your feedback. We love hearing from our Norton customers!
Rated 5 out of 5 stars
Mr
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just had for a month now and working well.
dont have to register 20 devices if you dont have that many.
I would recommend this to a friend
Rated 5 out of 5 stars
Great and fair priced product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using Norton for years without disappointments. On top of that bestbuy always has great prices for the product.
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thank you for your feedback. We love hearing from our Norton customers!
Rated 5 out of 5 stars
Persistence
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A rock solid product although it can be annoying with its persistent advice that your network is not secure when it is.
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thank you for your feedback. We love hearing from our Norton customers!
Pros mentioned:
Antivirus, Vpn
Rated 5 out of 5 stars
Quick to install, lots of coverage, minimal hassle
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Over the years I've had various antivirus programs based on whatever the deal is running at the time. In many cases it's possible to get an Antivirus program for free or cheap based on current rounds of rebates, and without going with no-name options, I've tended to do very well in that regard. For the last few years I've been using a specific antivirus that has recently increased the amount of nagging they give to the user in terms of upgrades for other services and renewals for their own AV. I find this not only annoying but insulting for an application that you've paid for to constantly nag you with zero option to disable that nagging. When given the opportunity to move to Norton, I did so without a second thought.
Norton 360 Platinum combines many of the features that the big name AVs have now, between password vaults/locks, VPNs, the antivirus itself, firewalling and many other features, it basically runs the gamut for what is expected in a premium product. Add on that it can protect 20 devices across basically every major name OS out there, and it really is one of the most complete options.
Installation is very straightforward, as you'd expect. You set up your account at Norton, login, decide if you want auto-renew, then download and install. The installation honestly could not be easier, it's a one-click deal, and while you *can* go into the installation options, there's no real need to do so.
Once it installs it recommends the standard baseline AV scan, lets you set up certain things like VPN if you desire, and you're good to go. The interface looks a lot like the AV that I'm coming from which honestly isn't terribly reassuring, but so far it hasn't nagged me incessantly about features that I dont want, or dont want to pay for. It seems to be relatively lightweight in terms of 'bloat', which was never one of Norton's strong suits, so it's good to see they've gone this direction with the product. Overall it's a streamlined and easy setup.
Usage appears to be quite unobtrusive, which I appreciate, again I havent seen much in the way of nagging from the application and I hope as time continues that this doesn't change, but for now I'm happy with it. VPN is an easy one-click setup, although probably not something I'll use a lot of as I have an existing VPN provider, but if needed, it's nice that it's there.
Bottom line is that it's not expensive to buy new, a quick and easy install, and can work on up to 20 devices. There's very little to complain about here. The fact that it doesnt nag the crap out of me makes it a win in my book. Good job Norton.
I would recommend this to a friend
Rated 5 out of 5 stars
Norton
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always a great purchase. I purchase here annually instead of through Norton directly. Much better prices.
I would recommend this to a friend
Pros mentioned:
Dark web monitoring, Ease of use, Vpn
Rated 5 out of 5 stars
Full Security Package for All Your Devices
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great full-service security program or your devices. It works with Android, Windows, and Apple with little to no issues on either. Set up is very simple, just put in the security code and it installs itself. Even those who are not tech-savvy will be able to do it. During set up, I like that it gives you the option to send it to other email addresses so you can get Norton 360 on your other devices more easily. You will have to make a Norton account, but it also gives you the option to sign in with your Apple or Gmail account. I signed in with my Gmail with one click and that's all I needed to do going forward. It's also easy navigating around the homepage and finding the feature you want with the search tool.
The features themselves are more comprehensive than I originally thought. My favorite is the dark web monitoring. You can choose what accounts you want the software to track (bank, insurance, credit cards, phone, addresses, driver's license, etc.) and Norton 360 will monitor to see if and when your information may have been compromised. After install it already found an old account I never used that was hacked years ago. I immediately changed the passwords to any accounts that used that same password.
Other cool features include a secure VPN, a password manager, parental controls (not relevant for me but could be useful for families), and privacy monitoring. There are some additional features that are stuck behind an additional paywall (usually one price for the remainder of the subscription, then a law monthly fee after that). That was kind of annoying, especially when some of those pay-wall features, like computer tune-up, have come standard with other PC security programs I've had around this price level.
Performance on Android/Apple phones is also really good, although better on Android phones. Particularly, the phone scan is better on Android phones, but that makes sense since Apple generally doesn't like these kinds of phone scans done on their devices unless it's from Apple or a licensed brand. Overall though, the service is still really good on both devices.
Quick list of pros: quick set up, easy navigation, many security options
Quick list of cons: not as great on Apple phones, some features have an additional cost
Overall, I would recommend this product if you want comprehensive security for your internet devices.
I would recommend this to a friend
Rated 5 out of 5 stars
N360
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great software. Multiple machines protected. The only possible drawback is the other things they try to sell. Personally I am also a fan of LifeLock.
I would recommend this to a friend
Rated 5 out of 5 stars
Get Um when they are on sale at BB
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use Norton on all my computers, it's good and it works, now I only buy them when they are on sale. The renewal fee is high, so I buy one on sale, and just replace.
I would recommend this to a friend
Pros mentioned:
Dark web monitoring
Rated 4 out of 5 stars
Full cybersecurity protection suite for 20 devices
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been using the latest version 2022 of Norton 360 Platinum edition for about a week now on multiple Windows, Android and iOS devices and it is better than I have expected. Many years ago I had less than positive experience with the old Symantec Norton antivirus products that would bog down even the most powerful systems, but not this version. One of the Windows desktops I installed it on first is nearly 7-years old and did not take a performance hit with Norton 360 Platinum running on it.
The installation was fairly straight forward, I had to create an account, download the installer that detected the antivirus and antimalware software I had running and asked to uninstall them. Once that was done and rebooted, the Norton360 installer automatically started and completed the installation of the new products. It then downloaded and installed a Live Update patch, another reboot and offered to install a number of web browser extensions for safeweb browsing, safe search and password manager.
Norton 360 Platinum is much more than just an antivirus/malware protection product, it’s a complete suite of cybersecurity protection. I’ve enabled most features such as:
1. Device Security that protects against viruses, spyware, malware, ransomware
2. Dark Web Monitoring for PII data
3. Privacy Monitor that helps you opt out of people search sites
4. Parental Control to protect your children from unwanted on-line content
5. Password Manager where you can securely store your passwords in an encrypted cloud vault
6. Cloud Backup, 100 GB included to securely backup important PC data and settings
7. Smart firewall, monitors and blocks unauthorized network traffic
8. Secure VPN network connection
I toggled the VPN connection on and off and ran a number of tests. As expected, when the VPN connection is on, your download/upload speeds will decrease considerably if you have a Gigabit fiber connection like I do. For example I get about 900Mbps downloads and 500Mbps uploads on my wired devices. With the Norton 360 VPN enabled I only got about 150 Mbps down and 50 Mbps upload speeds. That is a considerable drop even when picking the United States as the country of origin. It would be nice if this information was part of the documentation of the VPN specs, and if it varies from country to country, so people know what to expect. There are a few other settings I hope I can tweak, along the lines of Norton pop-ups and offers to enable additional features/protection, whether they are included for free or not, I generally don’t like any pop-ups.
All in all, Norton 360 Platinum is a comprehensive cybersecurity product that offers multiple layers of protection for 20 devices of the most popular consumer operating systems - Windows, MacOS, Android and iOS.
I would recommend this to a friend
Pros mentioned:
Dark web monitoring, Vpn
Rated 5 out of 5 stars
Computer protection and more!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Using Norton360 Platinum leaves me feeling secure and in charge of my computers safety.
Registering and downloading from the Norton360 website was easy and fast. Obviously if you are downloading Norton360, you will want to remove any previous anti virus software that you have, as they could conflict with each other.
Once you have everything downloaded and installed, using the program is so simple. There are many categories that are included with this software package. Including Device Security, Software Updater, Dark Web Monitoring, secure VPN, Cloud backup, Parental Controls, Password Manager. You are also able to purchase Anti-track and privacy checker software separately.
Smart Scan also includes a live updater to keep all of your software up date within Norton. Running smart scan will include a scan for viruses and malware, Network Security, and Advanced Issues.
The dark web search has been helpful in finding out where my name has been exposed on the dark web and when. It found many places that my info had been compromised and some that I needed to change passwords on immediately.
The Secure VPN is probably my favorite thing included in the software. I have had other VPN services but this one is simple, and connects very quickly. I keep it on to help keep my internet safe while on wifi and my home network. There are many VPN areas to choose from and countries. I have not been able to get the regional streaming content to work though.
Cloud backup gives you 100GB of cloud space to transfer documents or pictures, and password manager will safely store your passwords.
On top of everything, Norton also includes an Etherium Miner, so you can put your computer to work mining crypto while your not using it. Just to note, this is not for everyone and uses a lot of power and wifi data. Use at your own caution.
Overall, with the ability to put this on 20 devices for a year is amazing. I already have it installed on all of my equipment and devices. Love the protection I am getting. Would greatly recommend!
I would recommend this to a friend
Rated 5 out of 5 stars
Great antivirus software
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great antivirus program. Keeps my computer protected without slowing it down.
I would recommend this to a friend
Rated 5 out of 5 stars
Norton is good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used Norton protection software for a number of years. I have never had a problem with it.
I would recommend this to a friend
Rated 5 out of 5 stars
CYBER SECURITY
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The security software is excallent, no issues. I would recommend it to other users .
I would recommend this to a friend
Rated 5 out of 5 stars
Great value!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Norton wanted over $100 for my renewal for 360 deluxe for 5 machines but i was able to grab this for $40 and can install on 20 if need be. Excellent option.
I would recommend this to a friend
Rated 4 out of 5 stars
Norton 360 Platinum
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Initially had difficulty downloading Norton antivirus with the link that was sent but after contacting Norton and receiving a new link, I was able to install the program.
I would recommend this to a friend
Pros mentioned:
Dark web monitoring, Ease of use, Vpn
Rated 4 out of 5 stars
Gotta have it!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I know I’m supposed to already have something like this on my computer. I did, but it expired, so I was just winging it. My computer tech savvy score on a scale of 1-10 is around a 5, I think. I have to do a lot of it around my house because my husband is even worse than I am. Still, I was able to install this Norton protection product without any problems. It was pretty simple and there were ample instructions along the way. I have a Windows based computer, which I think are sort of complicated in terms of downloads and installations. I was formerly an only Mac person, but in the past several years, just switched over to Windows. I know installs on a Mac are a lot easier, but I can’t comment on that since I don’t currently have one.
There are many, many functions that this Norton security product does. It can protect my email addresses; it can protect five per account. You can download this product on 20 different devices. That can include tablets, smart phones, and other computers. In my family everybody has a laptop, iPad, smartphone, it adds up quickly and all of a sudden, 20 devices isn’t that crazy an idea. Included operating systems are Android, Windows, Apple iOS, Mac OS. At this point I have only installed on one laptop. There is a VPN, 100gm of cloud backup, dark web monitoring, and much more. I have only been using this product for under a week, so I’m still learning about it each time I use my computer. Today I took my laptop to Starbucks, with the intent to write this review. I could not connect to the internet there, and I had been on their WiFi before, so it should have been easy. I saw a notification that Norton was turning on my VPN because I was on an unsecured network. That would be fine, but I definitely wasn’t able to get on the internet there. I was trying to figure out if I could turn off Norton 360 completely, but I couldn’t figure that out. My daughter was on Starbucks WiFi, so it was working. I spent almost an hour trying to figure it out, but ultimately gave up. I will tinker with it at home.
I don’t understand what the differences are between the Norton products - deluxe, premium, platinum, etc. But for the price point, this platinum product is a great value.
I would recommend this to a friend
Rated 5 out of 5 stars
Used Norton for Decades. Never had any issues.
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been using Norton ever since it came on 1.44 floppies at home and at Corporate Jobs. Will never change.
I would recommend this to a friend
Rated 5 out of 5 stars
Great protection
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I trust no other antivirus software but Norton. My home computers have stayed free of viruses.
I would recommend this to a friend
Rated 5 out of 5 stars
Norton Antivirus
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Norton has always been my go to virus protector. I would recommend it to anyone.