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Customer reviews

Rating 4.4 out of 5 stars with 215 reviews

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Rating by feature

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the easy installation, reliable protection, and affordable price of the AntiVirus Plus software. Many users trust Norton for its dependable antivirus protection. While some customers dislike the auto-renewal feature, the overall positive feedback suggests that the pros outweigh the cons for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 215 reviews
  • Rated 3 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought when I bought Norton AntiVirus Plus that I did a good thing. But little did I realize it wasn’t enough I guess. They want more money because what I bought isn’t good enough.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi there! Thank you for taking the time to share your feedback with us. We're sorry to hear you feel this way. Norton offer multiple packages depending on your needs. However we understand your concern regarding notifications to purchase added security. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via pop-up notifications that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Thanks and have a great day ahead! Symantec

  • Cons mentioned:
    Auto renewal

    Rated 1 out of 5 stars

    Returned product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy unless you are willing to give them your credit card before downloading, and signing up for auto renewal. I had already paid Best Buy for product. I think you can cancel the auto renewal after, but still see no reason to let them have my credit card on file, and probably renewal fee after one year will be higher. Find another anti virus, and their help desk was completely unhelpful.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 4 out of 5 stars

    nice deal good app happy customer..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice deal good app happy customer...… i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love me some norton av. Better than the rest of the softwares out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used Norton and have never had a problem with viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent producto I recommended, this work perfectly to me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a geat product with purchasing. I recommen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a geat product with purchasing. I recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up having to make an additional purchase which did nothing for my cpu usage. In the end I had someone take a look at the computer and they were able to get rid of the rogue programs. This did absolutely nothing

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi there! Thanks for sharing your experience — we’re sorry to hear things didn’t go as expected. Norton AntiVirus Plus is designed to help protect your device and keep it running smoothly, so it’s disappointing to hear it didn’t meet your needs this time. If you ever decide to give it another shot or need help with setup, our support team is just a click away at https://www.norton.com/support. We’re here to help norton_us

  • Rated 5 out of 5 stars

    Stabilizer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the recipient requested this and is happy with his Christmas gift

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep asking for credit card info! So rude! Its not fine to ask everyone for credit card info during installation, or doeasnt work!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product uploaded quickly and works wonderfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad i got a yearly subscription . My device will be safe

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wants to add additional utilities to the base product. Extremely confusing - not very helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and install, quick scans are so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have used its great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand.have always use would recommend highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Norton 360 on my IPhone and it’s a Very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a very good product and the delivery was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just let before I couldn't find a better protection of norton for protecting from computer viruses.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 star rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features in Norton.. the vpn and internet security keeps disabiling constantly making the computer vulnerable to attacks... horrible . having to constantly check the app to make sure it's not disabled....

    No, I would not recommend this to a friend