Customer Ratings & Reviews
- Model:
- SYT940800V008
- SKU:
- 6346687
to a friend
Customers are saying
Customers admire AntiVirus Plus for its great protection, ease of use, and antivirus capabilities. Many appreciate the price and performance, while others find the password manager useful and the installation process straightforward. Some customers have experienced issues with downloading the software, while others mention concerns about speed and the auto-renewal process. Overall, the positive aspects of the software seem to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Download, Speed
Cant Download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent not been able to download. it don't give me the option to.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi There, I am really sorry that you had to experience this. Please follow instructions here www.norton.com/setup download Norton Antivirus Plus to your device. If you experience any issues downloading, please send us an email to customer_feedbacksupport@nortonlifelock.com with more details and we will help you get it sorted. Thanks!
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with quality and product easy to download
I would recommend this to a friendMs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad member could not install this due to the fact that the sales person that sold it to me did not have a code attached.
No, I would not recommend this to a friendInvalid Code
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is activated from date of purchase. Not able to use the software for my device. Do not purchase unless you plan to install ASAP. Best buy was unable to offer refund or credit.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
- Cons mentioned:Download
Still won't download
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to download the new subscription when the old one expired. It won't let me. It was fine last year (which is why I bought it again), but it won't work.
No, I would not recommend this to a friend - Cons mentioned:Download
A waste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the down load to work waste of money thought it was the dvd but it's the digital version
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi - We’ve not sold software on discs for almost a decade (no one does ;) but sorry for any confusion. Support.norton.com will help get you all installed for free, or even execute our 60-day money-back guaranty if you so desire? Hope this helps - DWN
Check for product tampering (broken sea at Pick-up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major issue with picking up the product at the Montebello CA Bast Buy Location. Tampered product (broken seal) was given to customer. Had to cancel existing order and reorder the digital version. Wasted over 3 hours addressing the tampered product issue with final order cancellation as the only viable solution.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. we are sorry to hear you faced these issues. Please contact Best Buy Support for help at www.bestbuy.com/support.
- Cons mentioned:Download
won't down load
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to return this product, I can not down load it and I am tired of trying
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi Cynthia - Very sorry for the trouble. Works for the vast majority of our members but there may be something special about your situation (using Windows, correct?). Please contact support.norton.com, both for technical assistance but also if you want to exercise our guarantee. Under our 60-day Money Back Guarantee, the purchase of an annual subscription is eligible for a full refund, if requested within 60-days of the date of purchase. Hope this helps - DWN
Is okay
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally don’t like this one. I’m sure is good. For some reason it was to complicated for me. Maybe other people may enjoyed Norton. Who knows? Gave it a try. Good luck
No, I would not recommend this to a friend- Cons mentioned:Download
Invalid URL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The URL provided is incorrect and I am not able to download the software
No, I would not recommend this to a friend - Cons mentioned:Download
The link to download the software did not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried many times but the link to download the software did not work.
No, I would not recommend this to a friend I would not recommend to afriend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the way I was trick to pay for this product. I paid in the store , and I paid online too with the same credit card. I don't think that my computer is protected because of the different code and keys number that I was getting. Please if you can check your record and send me another code to reinstall the Norton antivirus plus.
No, I would not recommend this to a friendNorton antivirus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After i download the antivirus everything stop working . I still haven't go to the shop with the laptop to figure out what is wrong. If i could have my money back it will be nice .
No, I would not recommend this to a friendDidn’t work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase it coz I thought it will be convenient for me but ended up getting frustrated it won’t download on my laptop :(
No, I would not recommend this to a friendCannot install outside USA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to install outside USA. During the search of the item it was stated that it needed to be use within USA only
No, I would not recommend this to a friendCan't download it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got my digital content mail from Best Buy, but URL isn't working, I've tried everything. I wan to return it.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi There, I am really sorry that you had to experience this. Please follow instructions here www.norton.com/setup download Norton Antivirus Plus to your device. If you experience any issues downloading, please send us an email to customer_feedbacksupport@nortonlifelock.com with more details and we will help you get it sorted. Thanks!
Unable to download ~
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't been able to download. I want to return it.
No, I would not recommend this to a friendCould never get it to upload to my computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this online and couldn’t get it to down load and couldn’t find the email again to try over
No, I would not recommend this to a friendBad subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You guys pulled my subscription before I even got the computer to download it a rip off
No, I would not recommend this to a friendHORRIBLE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WILL NEVER BUY AGAIN. The product is horrible doesn’t not work with certain types of windows computers and doesn’t Not complete setup to ever use.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Norton Antivirus is compatible with Microsoft Windows 10 (all versions), except Windows 10 S.
Microsoft Windows 8/8.1 (all versions), Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later. Please follow instructions here www.norton.com/install to download Norton Antivirus to your device and let us know if that helps. Thanks!