Customer Ratings & Reviews
- Model:
- SYT940800V008
- SKU:
- 6346687
to a friend
Customers are saying
Customers are satisfied with the protection that AntiVirus Plus provides, as well as its ease of use and antivirus capabilities. Many appreciate the price and performance of the software, with some finding the password manager useful. However, some customers have experienced issues with downloading the software, while others have noted concerns about speed and the auto-renewal process.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Download
The description was lacking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this so i could just download the software and be done but norton wanted my credit card info and wouldn't let me use the software with out it.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi! All Norton subscriptions require credit or debit card information in order to activate the product. However, once the subscription has been activated you can remove your card details by visiting the billing section in your Norton account.
Laptop Protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with great benefits. I highly recommend it.
I would recommend this to a friendLove Norton
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I was installing Norton offer a FREE upgrade! Who can be mad at free
I would recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great service at Washington store. They were quick to help.
I would recommend this to a friendNorton
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of all the brands available, I've always had the best luck with Norton. Will stay with them.
I would recommend this to a friendNorton
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it was find the beginning but not able to switch it to other devices
I would recommend this to a friendNorton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a repeat customer... I will continue to get this yearly.
I would recommend this to a friendDONT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase never downloaded to my laptop and gave it a worse virus than what it started with. Bewarw do not buy anty Norton anti virus. No stars.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We're truly sorry to hear about your experience. That’s definitely not the kind of outcome we want for our users. Norton products are designed to protect your devices, not cause issues, so we’d like to help resolve this. Please reach out to our support team so we can investigate what happened and assist you with installation or troubleshooting. Your feedback is important, and we appreciate you bringing this to our attention.
You can send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
Fast and good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job............................ ........
I would recommend this to a friendNortan for mac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and i would recommend same to everyone.
I would recommend this to a friend- Cons mentioned:Download, Speed
Cant Download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent not been able to download. it don't give me the option to.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi There, I am really sorry that you had to experience this. Please follow instructions here www.norton.com/setup download Norton Antivirus Plus to your device. If you experience any issues downloading, please send us an email to customer_feedbacksupport@nortonlifelock.com with more details and we will help you get it sorted. Thanks!
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with quality and product easy to download
I would recommend this to a friendMs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad member could not install this due to the fact that the sales person that sold it to me did not have a code attached.
No, I would not recommend this to a friendInvalid Code
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is activated from date of purchase. Not able to use the software for my device. Do not purchase unless you plan to install ASAP. Best buy was unable to offer refund or credit.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
- Cons mentioned:Download
Still won't download
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to download the new subscription when the old one expired. It won't let me. It was fine last year (which is why I bought it again), but it won't work.
No, I would not recommend this to a friend - Cons mentioned:Download
A waste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the down load to work waste of money thought it was the dvd but it's the digital version
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi - We’ve not sold software on discs for almost a decade (no one does ;) but sorry for any confusion. Support.norton.com will help get you all installed for free, or even execute our 60-day money-back guaranty if you so desire? Hope this helps - DWN
Check for product tampering (broken sea at Pick-up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major issue with picking up the product at the Montebello CA Bast Buy Location. Tampered product (broken seal) was given to customer. Had to cancel existing order and reorder the digital version. Wasted over 3 hours addressing the tampered product issue with final order cancellation as the only viable solution.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. we are sorry to hear you faced these issues. Please contact Best Buy Support for help at www.bestbuy.com/support.
- Cons mentioned:Download
won't down load
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to return this product, I can not down load it and I am tired of trying
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi Cynthia - Very sorry for the trouble. Works for the vast majority of our members but there may be something special about your situation (using Windows, correct?). Please contact support.norton.com, both for technical assistance but also if you want to exercise our guarantee. Under our 60-day Money Back Guarantee, the purchase of an annual subscription is eligible for a full refund, if requested within 60-days of the date of purchase. Hope this helps - DWN
Is okay
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally don’t like this one. I’m sure is good. For some reason it was to complicated for me. Maybe other people may enjoyed Norton. Who knows? Gave it a try. Good luck
No, I would not recommend this to a friend- Cons mentioned:Download
Invalid URL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The URL provided is incorrect and I am not able to download the software
No, I would not recommend this to a friend