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Customer Ratings & Reviews

Your price for this item is $14.99
The comparable value price is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 214 reviews

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  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-214 of 214 reviews
  • Rated 3 out of 5 stars

    Miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait too long Not easy to get help from customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software keeps prompting me to sign up for password safe keeping/ protection...very annoying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was good I’m not complaining worse yes that’s what I can say

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was never able to download to my computer, they wanted to charge me over 200dollars to download it to my computer so I just wasted 19.99 that I can't get back.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi, thank you for your feedback - Norton would never charge you $200 to download a product that you had already purchased. You may have gotten in contact with a "fake" company representing Norton.

      We're sorry to hear you are unable to download Norton 360 onto your device.

      Could you please follow the instructions here to see if this helps https://support.norton.com/sp/en/ie/home/current/solutions/kb20090708112600EN

      If you are still facing issues please do not hesitate to get in touch with our support team here www.norton.com/support

      We are happy to help! norton_us

  • Rated 3 out of 5 stars

    A little too much for just one computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit to understand when downloading it to the computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lorena

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like it, two months after purchase it said I had to purchase again and i paid for a year

    No, I would not recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Won't ever buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time and your money difficult to install you . get better protection from Kaspersky

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this product, would not down load. Purchased a Web Root works great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    norton used to be very goood but now it seem that norton want to sell you everything they have to offer more then protect you.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 1 out of 5 stars

    Wasted and tossed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Research your items before you purchase.I could not use on my computer and tossed it since it was open.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi - What kind of computer? Norton offers a 60-day money-back guaranty for any reason, so if you do want your refund contact us at support.norton.com. - DWN Symantec

  • Rated 1 out of 5 stars

    Do not buy for computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is horrible. I bought this to help with the pop ups and Norton is always popping up and all these other items pop up. I regret buying this and do not think anyone should buy this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "25" product key is only 24 keys. Will not work. smh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent employee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by a best buy employee. A cheaper alternative to Macfee and does just as good of a job. Great recommendation and service

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 3 out of 5 stars

    Great antivirus...forces you to sign up for Autopa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus program...forces you to sign up for Autopay for future years. To get out of autopay, you have to navigate the system, and the renewal amount is WAY higher than the initial fee. McAvee does the same nasty, dishonest thing, so not unique to Norton, But it should be called out for this horrible, self-serving practice.

    No, I would not recommend this to a friend