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Customer reviews

Rating 4.4 out of 5 stars with 215 reviews

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  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 215 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does what it's supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Norton. Works, as intended so far. Nothing new

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great to protect your devices!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best antivirus to protect your computers! Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    complete life saver!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton Antivirus Plus security software was such a smart decision for my new laptop. Plus more importantly, it has Lifelock to protect my identity from identity thieves. Right now, it has been working perfectly and I highly recommend this product because its worth of protecting you and what you are doing on your devices, too.

    I would recommend this to a friend
  • Cons mentioned:
    Auto renewal

    Rated 3 out of 5 stars

    AntiVirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like how it makes you put your card information so it can renew itself next year. Then when trying to undo that it makes it complicated so you don't undo it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but too many add-on sales

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but I really do not like all the add-ons they try to sell you. Got this for the new computer and have not decided to renew it or not. A little pricey.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To activate you need to put your credit card info at the website. No happy about that. But you will not be charged until the 2nd year when the renewal comes up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton AntiVirus with Auto Renewal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton AntiVirus Plus Subscription with Auto Renewal is well worth the price and I love the Auto Renewal part... what a time saver and I do not have to remember to renew it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful at Best Buy and glad I now how virus protection

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Gift Card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, I am delighted with both the services and the gift cards

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Perfect protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously subscribed to a larger protection plan for more devices, but after I removed some devices I found this plan for a much better cost. This was perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It is what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope it works as advertised How can you ever be sure You need some kind of protection Hope this is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always kept Norton after my epic fails with other software, Never had an issue with them protecting my devices and keeping their software up to date will use next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who assisted us was very helpful and knowledgeable about our needs. The items purchased were exactly what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used Norton and it's always been a great experience. It's quick and easy to scan for viruses, and it makes fixing/removing any issues easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always chosen Norton over the other brands. I think Norton is the best product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just don’t care for the auto-renew since I can buy a new one at a better price than the renew rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Long activation process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit complicated to activate Norton now they ask for your personal information in order to charge the renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happycustomer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service I received. Efficient pickup process. Very happy with my dealings with Best Buy. Will continue to purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine got stolen when it was delivered

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine got stolen when it was delivered I’m just wondering what you can put a trace on it for whoever had it so when they put it in the computer it’ll be Found

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton: Anti-Virus Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I’ve to say is that Norton is and has always been the best brand for the Anti-Virus Protection on any Desktop or Laptop Computer also any Tablet or iPad.

    I would recommend this to a friend