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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 273 reviews

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88%
would recommend
to a friend

Customers are saying

Customers enjoy the portability and ease of use of the Verizon Jetpack MiFi 5510L 4G LTE Mobile Hotspot. They appreciate its improved connectivity, long battery life, and reliable performance. However, some users have experienced issues with reception and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 273 reviews
  • Rated 5 out of 5 stars

    it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use it primarily to connnect to my cell. it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and no problems with reception. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ggreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good product for me to buy and i use it all the time when im in or out of the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Reliable. Does just what I bought it to do. Ramon the sales man was wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wi fi for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to access my emails and internet anywhere, not being tied to my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    small enough to carry anywhere.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for internet anywhere. Very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need hepl out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There will be times that you will need your own wireless. That you can count on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent WiFi source

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This jetpaclass provides secure WiFi when I don't want to connect to Public WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several for my business and do not have to be dependent of cable companies.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    store gave poor description of capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if we had known that the device would only make customer find wifi and use incredible amount of data we would not have bought it. best buy personnel did not explain in properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for people who do not have internet options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom because she has an ipad and no internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to having this device when we are on the road traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use this product on my ipad and works great had no problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned Product Prior to 14 Days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned this product as we went through the data on one software update. Sales person should have known this would not fit our needs based on our conversations. Not sure who could use this product as you could never update your software. To up the data would be extremely expensive. Returned it and then still have to pay on it for two months until Best Buy gets their records straight and hopefully sends us a refund. There is no reason they can't stop charging us for the item when it was returned. Extremely frustrated and expect more from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great and saves money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is saving me hundreds per year, its been great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting to get this....glad I finally got it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 1 out of 5 stars

    returned it, due to inconsistent documentation/sup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be better later, seemed neanderthal now (outboard device, would be better as internal chip - might get better with time; right now at this stage of development seemed like a beta-test grab for market share). That's fine for techies or those desperate for connectivity on-the-fly, but I have the leisure to just wait.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never should have bought this. To put a movie on my tablet it uses up over 2 GBS from our plan.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK MIFI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only WiFi I can get at my home. Still is a slow connection but what can you d .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hotspot is not that good at all. Do not recommend Verizon.

    No, I would not recommend this to a friend