Customer Ratings & Reviews

Convenient as it allows access anywhere and anytime.

Not full disclosure from Verizon agent about bill.

So getting this helped me get a quick hundred bucks off my phone but honestly unless you travel a lot with a device that cannot connect to the net itself or act as it's own tether than this is a waste of money. Heck I don't even know where the unit is.

The data on my 4G hotspot by Verizon was used up in 4 days and by the time I realized I was over my data I was already charged a lot of extra money...

Not impressed at all. Poor reception. I would not recommend this to anyone.

Upgraded for improved access to internet. Find no difference and much to my dismay there is way to tell when it is on.

In today's high tech environment, this product was a poor example of technological implementation and a bad commercial product. Mediocre technology at best!

Carrier changes your plan when you buy this.I am grandfathered to unlimited. This was not explained to me when I bought it.

I ran out of Internet in my home because I am moving and my cable company turned my service off too soon! This little jet pack has been the amazing for me getting my school work done and not having to worry about not getting connected. It's fast and easy to set up and will even tell you your usually right in the device! It's really great.

I was intrigued with the idea of getting a portable wifi hotspot. A co-worker brought his in that was from another big cellular provider. He was fairly happy with the speed, coverage and size of the hotspot, but not blown away. My research pointed to Verizon as the best combination of speed and coverage, and the size of the hot spot was roughly 60 % of the one my co-worker had. It has delivered as promised in speed and coverage, and the battery life seems very good.

THIS MOBILE HOTSPOT, OR JETPACK, WAS SUPPLIED FREE-OF-CHARGE UPON BEGINNING A TWO-YEAR DATA CONTRACT WITH VERIZON WIRELESS. VZW NETWORK SALES AGENTS, AND THEIR SUPERVISORS, WERE NEEDLESSLY OBSTINATE AND ARROGANT IN FULLY ACTIVITATING THIS SERVICE. THIS IS TRUE, EVEN THOUGH MY FAMILY & I MAINTAIN WHAT VZW ADMITS TO BE AN EXCELLENT RECORD AS LONG-TIME CELL PHONE SERVICE CUSTOMERS. ALSO, REMARKABLE IS HOW VZW NETWORK SALESPEOPLE ATTEMPTED TO PRESSURE US WITH THE FALSE CLAIM THAT THEIR SUPERVISOR WILL ONLY AGREE TO WAIVE THE CHARGE FOR THIS HOTSPOT IF ORDERING OCCURS WITHIN THAT ONE DAY. FACTUALLY, AS I HAPPENED TO KNOW AND DID INDEED REPLY, VZW IS OFFERING THIS MODEL OF HOTSPOT FREE TO ALL WHO ACCEPT A NEW, TWO-YEAR CONTRACT; BESIDES, ALMOST ALL COMPETING NETWORKS ARE OFFERRING THE SAME DEAL. VZW HAD ALSO CHARGED THE ACTIVATION FEE-$35 PLUS SURCHARGES & TAXES-WHEN THEY OFFERED VIA ADVERTISEMENTS THAT THIS ACTIVATION FEE IS WAIVED WITH A NEW CONTRACTUAL AGREEMENT. VZW REPRESENTATIVES SURELY TRIED THEIR BEST TO WRONGFULLY RENEGE ON THIS PROMISE SO AS TO PROFIT FROM A FEE THEY PROMISED TO WAIVE, GIVING FAKE EXCUSES, AND RUNAROUND TACTICS, AND A GENERALLY HARD TIME, BUT AFTER PERSISTENT NEGOTIATIONS THEY DID EVENTUALLY REFUND THIS UNFAIR FEE. ACTUALLY, THIS OFFER STILL CONTINUES NOW AND, WHILE SOME CUSTOMERS EASILY RECEIVE THE BENEFITS, WE KNOW OF MANY WHO ARE TREATED IN A SIMILARLY INFERIOR MANNER. REGARDLESS, LET'S PROCEED TO REVIEWING THIS DEVICE, WHICH CLEARLY HAS VARIOUS PLUSES AND MINUSES. A HOTSPOT DEVICE IS CERTAINLY THE MORE EXPENSIVE APPROACH TOWARD OBTAINING CONNECTION FOR YOUR COMPUTER TO THE INTERNET. BASICALLY, IN SMALLER FORM, THIS SAME CAPABILITY IS BUILT-IN TO COMPATIBLE DEVICES YOU COULD PURCHASE DIRECTLY FROM THE NETWORK, SUCH AS SMART-PHONES, TABLETS, ETC. UNDENIABLY, ALL IN ALL, THE HOTSPOT, IN ANY MANNER, IS A RATHER AMAZING DEVICE. SPECIFICALLY PERTAINING TO THE MiFi 5510L, AND ITS FEATURES, IT IS A RATHER CUTE DEVICE-NEARLY THE SHAPE & SIZE OF AN AVERAGE BAR OF SOAP, AND USUALLY IS AN EFFICIENT MEANS ANYPLACE BY WHICH TO GET QUICK WIRELESS CONNECTIVITY TO THE INTERNET. MANY USERS ARE KNOWN TO REPORT FREQUENT LOSSES OF CONNECTIVITY; THOUGH I'VE HAD MOSTLY POSITIVE EXPERIENCES IN THIS REGARD, SO FAR. I, HOWEVER, DO SOMEWHAT COMPREHEND THEIR COMPLAINTS, AS THE CONNECTION DOES SOMETIMES BECOME SUDDENLY FAILED OR LOST, WITHOUT ANY KIND OF SIGNAL. LACK OF RELIABILITY CAN RESULT IN A WHOLE HOST OF POTENTIAL PROBLEMS, AND IS DEFINITELY NOT GOOD. IN FAIRNESS, THIS CAN BE THE UNFORTUNATE CASE WITH MANY MODELS OF HOTSPOTS AND NO MATTER WHICH NETWORK YOU ARE PAYING FOR THE ALLEGEDLY SUPERIOR 4G LTE SERVICE. AS FOR ITS BATTERY LIFE PER-CHARGE, I SUPPOSE IT'S JUST ABOUT CLOSE TO REASONABLE, YET COULD BE IMPROVED UPON. AS FOR THE TOUCHSCREEN, IT'S A COOL BENEFIT TO LEARN DETAILS, LIKE PASSWORDS OR DATA USAGE, AND TO MOVE BETWEEN MODES. THE MiFi 5510L HAS A DISPLAY THAT'S REALLY TINY, AND THE INFORMATION IS NOT EASY TO READ DUE TO BOTH THE BLANDLY LIT APPEARANCE AND VERY CHEAP AND SMALL FONT STYLE. NONETHELESS, VZW AND OTHER NETWORKS OFFER DISPLAYS WHICH ARE FAR MORE USER-FRIENDLY, APPEALING, AND EASIER TO VIEW AND NAVIGATE. YOU COULD TAKE THE POSITION OF "YOU GET WHAT YOU PAY FOR", THOUGH THIS ISN'T NECESSARILY A TRUE PERSPECTIVE. ANY NETWORK SHOULD BEAR A RESPONSIBILITY TO PROVIDE ONLY DEPENABLE DEVICES WHICH ARE PROPERLY COMPATIBLE WITH THE VITAL AND COSTLY SERVICES THEIR CUSTOMERS PAY THEM FOR. I COULD PRESUME THAT THEIR INTENT WITH OFFERING THIS DEVICE IS, MUCH LIKE THOSE SLIGHTLY INFERIOR CELL PHONES OFFERED FREE-OF-CHARGE TO INITIALLY GAIN YOUR BUSINESS, AND NETWORKS MAY ANTICIPATE IT WON'T BE LONG BEFORE THE CUSTOMER WANTS OR NEEDS AN UPGRADE TO AN IMPROVED DEVICE. WITH REGARD TO EASY TO SEE PLUS SIMPLE AND FUN TO NAVIGATE FEATURES, ALL CURRENT MANUFACTURERS OF HIGH-TECH PRODUCTS, INCLUDING EVEN NUMEROUS GOOD BUT INEXPENSIVE AUDIO & VIDEO DEVICES & COMPUTER PRINTERS OFFER VIVID, COLORFUL, USER-FRIENDLY, TOUCH-SCREEN DISPLAYS. SO, ISN'T IT A REALITY THAT IN THIS MODERN AGE OF HIGH-TECHNOLOGY, IT IS SIMPLE AND INEXPENSIVE ENOUGH FOR SUCH HUGE NETWORKS TO OFFER TO THEIR OWN CUSTOMERS, WHO ARE GOING TO CONSIDERABLE FINANCIAL EXPENSE FOR THESE SERVICES, THE BETTER QUALITY DEVICES THAT ARE DESERVED. ANYHOW, THIS MOBILE HOTSPOT IS FAIR TO GOOD AND MOSTLY GETS THE BASIC JOB DONE.

The product is good and is of high quality. satisfied.

Nice product and a great extender as a wifi connection. I take this to trade shows