Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$240.08

Customer reviews

Rating 4.6 out of 5 stars with 4337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 4,337 reviews
  • Rated 5 out of 5 stars

    Great box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality the only thing I don’t like is the sensitivity of the remote it’s a bit too sensative bit hard to use around the circle button in the middle

    I would recommend this to a friend
  • Cons mentioned:
    Ads

    Rated 4 out of 5 stars

    Great streaming box

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming box only downside is ads on home page

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than built in TV Apps

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected this to my Samsung 4K TV, the apps load much faster on this Shield TV than they do when loaded from the TV's internal apps. The remote is well built and comfortable to hold. It is also very quiet - I didn't notice the fan kicking on at all in my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Great device for streaming

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for streaming movies. Better than aftermarket units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product, I have been waiting for more than a year to purchase this product and it's amazing. I hooked it up to my home theater surround sound and the sound is awesome, the video is crisp and nice, better than fire stick and has more storage space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a gamer. I don't run a Plex server. I'm sure this has other capabilities that I likely will never use. I own 2 Roku Ultras and I am mostly happy with them. What I like: Availability of a decent web browser (Puffin) and up-scaling. What I don't like: the remote. Trying to use this remote by feel is extremely difficult and the Netflix button is easy to accidentally press when picking-up the remote. Although it's not the Shield's fault, the app selection for android TV is a bit skimpy. I have Spectrum TV streaming - no app. Vemo no app. Weather4US - no app. Those 3 are available on Roku. So I don't hate the Shield Pro, but I'm certainly not in love with it. For my usage, the Roku Ultra at less than half the cost would have been a better choice. To submit this I had to choose whether or not to recommend this to a friend - not a binary choice. If my friend wanted the added features of the Shield, then yes i'd recommend it. But if my friend used a streaming player the way I do, then no I wouldn't recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Supports videos from external drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned 2 Apple TVs but they don't support playing videos from an external drive. No issues here with the NVIDIA shield TV pro. Best purchase ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NVIDIA is working very well for us!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're always looking for products that give us great streaming service and this is the best so far! Alternatives to cable are improving all the time and a friend recommend NVIDIA to us. We are so happy with this item. It arrived promptly and is exactly as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 streaming device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my favorite streaming device. I have used all except the amazon cube. Nvidia has offered the most open selection while operating the fastest I just upgraded to this pro from the original and have already noticed much faster loading times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing picture quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Way better than firestick or roku. Pricey!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good it's worth every cent.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 3 of these. One for each TV in my home. This makes every single TV look better. I have a Sony 950H, a LG CX OLED and a Samsung QN90A. All are stepped up several levels in image quality with the processing on this device.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gamestream supp is discontinued, this is pointless

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly got this for Nvidia Gamestream, as I have an Nvidia GPU and was hoping to stream my PC games to my TV. But, Nvidia essentially cancelled support for Gamestream a while ago apparently, in favor of their new streaming from the cloud service, geforce Now. Like it essentially works by manually adding all of your games, but any new game is going to miss out on most of the benefits of Gamestream, such as HDR, auto game settings, and I think there were a few other things. One thing of note is Gamestream supports 4k, whereas Geforce Now maxes out at 1080p. There are other game streaming services you can use, such as Moonlight I think it was called, which actually worked very well and had a lot of options, or Steam Link, but at that point why pay $200 for this thing when you could get any cheap Android TV/any of the several other devices for way cheaper that offer that same functionality? I tested out streaming with just about every service, Rain something or another, Parsec, Gamestream, Moonlight, and Steam Link. I have a mid range wifi 6 Asus router, and my gaming PC has a wifi 6 card in it. This shield only has wifi ac/5. I tested them all in each different setting, wired from PC, wifi from PC, wired to shield, wifi to shield. Really, if you want a smooth experience with minimal stuttering, you pretty much have to have both devices wired. Having one or the other wired wasn't toooo bad, but you got a decent amount of hitching/stuttering. Even wired, you would think it would be flawless at that point, but there was occasional hitching, was very compressed, and there was very noticeable input lag. For the price of this thing, you might as well just get a game console, in my opinion. This thing has a Tegra X1 chip, which is essentially useless unless you're big into Android games. I'm not too familiar with compression/decompression, but apparently there is a new codec or whatever that is support to be superior, h265 I think it was. I tried enabling that in some of the streaming apps, and it didn't seem to work, it kept defaulting to a different decompression codec. So I really don't know if the power of this thing would help in decompression for streaming games. I've tried various devices in the past, and they all seem to have about the same result of being less than ideal in even the best circumstances, with a lot of compression and input lag. I really don't see the point of this. A lot of TV's have android TV built in anymore, and even if they don't you can get a cheap android TV or any of the myriad streaming devices they have anymore. There's really nothing Nvidia specific about this that has any real benefit. There are better options for streaming games from your PC. I think Geforce Now and all those streaming services are terrible, they will always stutter and have input lag, but that doesn't stop these companies from seeing dollar signs and trying to force it on people. Is Geforce Now available on other Android devices? If so, that would make this even more pointless. Even the stand shown in all of the pictures for this, you have to buy that separately.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    NVIDIA Shield

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 4 cause it is working great.....but, and this could just be my crappy ISP also. lol Gaming is the issue I have...just alot of steps to get to actual gaming, ....I guess cuz I am new to this type of gaming system.....ubisoft, steam...myabe because I am not used to this type of gaming system..I love my PS devices..yes, all but the 5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow on the draw—yet quick on the trigger!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial setup can be slow due to the download of updates. Once it has been updated, though, it is a breeze to add channels and watch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy. The Best Buy’s!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and happy bb had product in stock. Couldn’t find it anywhere else, including Amazon for this amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing little piece of hardware!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best investment I’ve made in home entertainment period! If you’re looking for a way to cut out or disable Dolby vision and your tvs factory settings don’t allow for it, this is the answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wait and See

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm waiting to buy a TV so I can't give a fair opinion until I connect and calibrate the Shield TV Pro with my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but still prefer my apple TV 4k

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because my wife mentioned how it could play games but it took some time because once we opened it and attempted to connect to play the games that are on there, it would not work. The library games on here is hands down better then the one on the apple TV though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not working for my purposes.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work as I had hoped. I have a ceiling mounted projector that I currently use a wireless transmitter to send the signal from a Yamaha receiver to the projector, Issue is can only use the streaming services from a Blu Ray player, Netflix, Prime etc...but not Disney+. I was hoping to use this to connect to the receiver and send this signal to the projector but haven't been able to figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for streaming your favorite movies or TV shows. The gaming feature is amazing as well

    I would recommend this to a friend