Customer Ratings & Reviews

The latest update introduces ads. This is now worthless. I bought this to have my own platform with my own content and now I'm being sold crap every time I launch the home screen. Do not buy this.

It was good for a week then an upgrade ruined it. Don't upgrade to the new version unless you want a useless device.

This is a decent streaming device. I just think it’s way over priced.

Heard for years on forums how good this device is and decided to try it out. Seems everything works as a streaming device except for live tv from my plex servers. Tried to get a tv guide and channels set up, but there is nothing in the software to do that. I could watch live tv on HDHomeRun units but that isn't what I bought this for. Had to return.

Absolutely love this box!! Smooth as silk on my lg oled and couldn’t be happier! I have every device Apple TV 4K, Roku ultra, Amazon firestick 4k max and Cube and Google Chromecast 4k and this one wins hands down! The sound is amazing too!

Added ads to the home screen that were not there when I purchased the device. Would not have bought it if I knew they were going to add them.

Worked for half day. Then started freezing and restarting. Tried support was told to return.

I really don't know why this NVidia player gets so many good reviews. I have 4 Apple TVs, 2 Chromecast, 2 FireTVs and 1 Roku connected to many TVs in our home. I purchased this nVidia streamer only because it came with a Plex server. I was trying Plex for the first time, and it fell way short on my expectations. First problem is that the nVidia streamer requires your local LAN IP address to be in the 192.168.x.x range. Otherwise it does not work for several purposes. I had to dig through onboard forums to understand why Plex was not connecting to my NAS drives. This is a silly requirement, when everything else in our home works great. I reset my LAN to use the 192.168.x.x IP addresses, and hit the second problem of the Plex server on this being glacially slow. I had to sit through several minutes watching a spinning wheel on my TV while Plex was loading a small video file. When the video did come up, the usability is just abysmal, almost impossible to fast forward to specific parts of a video using the nVidia remote. I don't think anyone tested this properly at nVidia. To compare, I have Infuse app on my Apple TVs that works really well with our videos stored on a NAS drive. Infuse is just a joy to experience, even with the comically useless Apple TV remote. Ultimately, I was really happy to just return this lousy nVidia Shield unit back to the store and get my money back.

Love it…very good product!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Do not but this thing, it’s pretty clear that NVIDIA has no intention of supporting it long term. I brought this primarily for the ability to stream my PC to it via GameStream, only to discover after purchase that the feature had been pulled some months before my purchase. This despite the fact that the feature is still advertised on NVIDIA’s product page. It is also extremely slow, with poor download speeds and video quality. Avoid this product.

I purchased Home theatre services from Magnolia, a service provided at Best Buy. It has been more than a month. I paid all the money upfront, and I am still waiting on my projector to be installed. I do not understand how Best Buy does business, there is no communication on when this will be installed. This is absurd that you have to wait for so long after the fact that all the payment was taken upfront, Poor service by a company as big as Best Buy not at all happy.

I am having real problems getting the device to read the extended storage devices. I am really frustrated. Sometimes it shows and sometimes it doesn't.

It would crash all the time. Very unstable interface and slow.

I had had the first Nvidia shield, and I really loved it. This one seemed very buggy and glitchy so I went back to my fire stick

Does not have charter/spectrum app have to go through GooglePlay. Works great for the streaming apps it does have Showtime, HBOMax, ....

Plagued by CEC issues. Search Google for “Nvidia Shield wakes up randomly”. Make a long story short, Nvidia has a weird way of implementing HDMI CEC that makes it think other devices are waking it up when in fact they are not. This causes the shield to randomly power on all devices throughout the day and night. Nvidia is aware of the problem but refuses to fix it and instead pushes the responsibility onto the TV and AVR manufacturers. Problem is, those guys sell a ton more units than Nvidia does and could care less about Nvidia’s wacky implementation of CEC. Nvidia digs their heels in saying they are doing right and Sony, Samsung, Yamaha, Denon, (insert your major brand) are all doing it wrong and nothing gets fixed. It’s literally a comedy show reading the forums on this issue. Long story short, do not buy if you need HDMI CEC. It just doesn’t work and Nvidia is too concerned about who is doing it right to care about the customer experience.

Android tv update unfortunately crept its way in to this device. Large ads on home screen when there used to be no ads at all. No longer a true premium device. Buyer beware.

Not impressed with overall visual performance over other media devices. There are some good features but not enough to justify the cost and lack of better video/audio.

Ads were recently added to the home page. I spent too much time and money on this solution only for half screen ads to be added.

Not as great as advertised, especially with Nvidia removing key features.