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Customer Ratings & Reviews

$240.10

Customer reviews

Rating 4.6 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 4,343 reviews
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new remote is more friendly use than the previous version.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reboots to much

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly reboots on my Sony's TV's. I have reinstalled the OS multiple times, still no reboots after waking up from sleep mode. Decided to get a Apple TV, problem solved.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, it’s alright. Took us five days and multiple troubleshooting sessions to finally get plex working on this brick. Now everytime i power it down I cross my fingers and hope it recognizes the drive when I turn it on again. We shall see

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good for beginers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good product. its very efficient thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as great as I was anticipating!!!! Lots of apps kept shutting down and having to re open them. Nice design but over hyped.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had Firestick 4K on my Sony XBR65. Firestick properly controlled my TV and Soundbar, power and volume; but display was always buffering or crashing when using HULU. Per recommendation of Best Buy employee, I bought an NVIDIA Shield 3-weeks ago. At first, the picture clarity was amazing, no buffering! But the Shield would not control my TV or Soundbar power. Having to use 3 remotes was annoying, I complained to NVIDIA, they said it might be fixed with an upcoming software update. Two weeks later, sometimes Shield controls the TV power, sometimes it doesn't. Sometimes Shield turns the TV on, but not off; and vice versa. Shield controls the Soundbar volume, but not it's Power. So I still need 3 remotes, but now I have to watch and wait to see what Shield does before pressing anything, extremely annoying. A few nights ago, I turned everything off, left the room, and Shield turned itself and the TV back on. I waited, saw no updates or messages, turned everything off again. Within 3-minutes, Shield turned itself and the TV back on again. Is this thing possessed! This process repeated 4 more times before I unplugged all the power cables for the night. I plugged it back in the next day, and now HULU will not play any video. I have researched numerous online articles and forums and tried all their suggestions to fix the HULU error, nothing works. I give up. Either NVIDIA can accept this as a defective product return, or it goes in the trash. Waste of money and time!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is fine but very buggy. for the price thought it would be better. But still happy i purchased it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs Friendlier Personality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The menu’s and remote control functions are limited. It needs more instructions with illustrations as to which connections are best and why.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Simple setup and excellent picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Best streaming box!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming box i have ever own! I got 2 so far and zero problems!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    naw bro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt cut it. its jut not that good. this tech came out in 2019 and its just old now. if your buying this to play steam os just wait for the steam machine

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nvidia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device! I am really enjoying it.will purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 1 out of 5 stars

    NO!!!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!!!! Trust me, do your research, Google has downgraded this device and forced very annoying ads to take over the screen as if this is a low cost budget streaming device. If you want a high end premium streaming device Apple TV is the only option left. I own both devices and the Apple is flawless compared to nvidia. All streaming apps are better executed on the Apple as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not worth the cost imo.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did everything as advertised. Ended up returning it. Other than games, the performance was about the same as my $25 firestick. I couldn't justify the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Gregory S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it four stars didnt recognize it..great product

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    NVIDIA Shield Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the best of any streaming device I've used to date.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect game performance, support most app on smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Streaming device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent im going on my 3rd one in 8 years streams fast

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, would not buy it again. Should have came with the game controller. Formatted USB drive, too free up some space, system does not use external sd for all apps or games. Play store on sheild does not show all games you would see on phone, some or a lot of apps are not compatible even if you can find the apps on your android phone. Built in chrome cast sucks, i own a fire stick, cast movies from laptop to fire stick over wifi no problems, can't with the sheild, it might connect and freeze or it doesn't connect at all, Do not like the new sheild pro was advertised to be better than the previous version, it's not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    $199 + advertisement

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best Streaming device before they added ADS to the interface. I don't know who's to blame, NVIDIA or Google but at some point, they have to stop being so greedy. Before the advertisements, I would've given 5 stars but now I wish I could've given zero.

    No, I would not recommend this to a friend