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Customer Ratings & Reviews

Your price for this item is $238.74

Customer reviews

Rating 4.6 out of 5 stars with 4285 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,285 reviews
  • Rated 3 out of 5 stars

    Lost comparison with Apple 4K

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture not as crisp as Apple 4k. Returned to store and kept Apple.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the money. Main reason I bought it is to stream my PC games to my living room TV with the Nvidia Stream, which is unfortunately being discontinued. It was a great value until Nvidia decided to pull support for game streaming

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute trash

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3.5 months, it started to fail. It would reboot on it's own, freeze videos and then proceed to throw up static screens constantly on Plex or YouTube until a hard reboot, and it would regularly unpair the remote. I've had to factory reset it 8 times since I bought it in September to get it to work correctly again, if only for a little while.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh, seems abandoned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this because it isnt running the latest OS and seems dated. I think Nvidia has abandoned these devices. Thank you Best Buy return policy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with the nvidia gaming controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work with gaming controller. Wanted to cast from my pc.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it... The box is great for PC to TV game streaming, I guess... but for average usage, my Apple TV was a lot more trouble free and comfortable to use. I have had several issues with sound not working, which seems to be isolated to this box. It's also very picky about WiFi connections, but works good over ethernet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great initially however started crashing on me a lot while streaming shows/movies. Ran multiple troubleshooting steps and got it to work semi consistent. Last draw was Chromecast Built-in did not work with my Oculus Quest. Overall great product to streamline all streaming services (Netflix, Hulu, Disney+, etc)...when it worked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and laggy, my older one downstairs is much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Another used item trying to be passed off as new…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love nvidia shield… hate that Best Buy tried to pass off an opened item as new. This seems to be happening too often from Best Buy. Was I not supposed to notice the broken seals that were put back together with scotch tape?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dont hold your breath...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upscaling not that great. Geforce now and xcloud marginal up scalling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID: Home screen now full of adverts

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed using my SHIELD for over a year without issue until this week when they added huge scrolling home screen adverts. This is what you expect from cheap USB streaming dongles not premium $200 set top boxes. If this is not resolved in the next update I plan to sell this and avoid Nvidia for future streaming purchases.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ALERT: INCOMPATIBLE WITH HULU

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does not support HULU! There is absolutely no fix. I have spent countless hours on the phone with HULU and Nvidia customer service and both companies have come to terms with and mutually agreed that their technology is incompatible with each other. To spend $200 on a device and be unable to use arguable the best live streaming TV app (HULU) on the device is beyond unacceptable. DO NOT BUY THIS PRODUCT!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really see the difference between this and the 4k firestick.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor unit and service....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the moment HBO Max does not get 5.1 Audio and they say that is being worked on by one team. Amazon Prime does not get 5.1 Audio and that is being worked on by a different team. And ATMOS audio gets pauses or breaks and who knows what is going on there. The support isn't beyond silly things like switch your cables, etc... The Amazon Firestick is a far better choice if watching movies is your interest no issues with anything on that. I regret this purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fine for Streaming, Not Great for Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was most excited for this to use with the Xbox and Playstation apps. It was incredibly sluggish and felt like very old tech. For this price, I can get a mini PC and install all the same stuff and more with more speed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mainly to run Plex client because of the wife range of audio supoort. I can playback pretty much evetything on this device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Comes with less than older models for the same price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I have to say that my Roku looks and sounds better and app like Crunchyroll freeze all the time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Should have done more reasearch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for what it is but it's not as user friendly as say a fire TV stick or an android box. For one thing it won't let you install simple apps like Play on TV which is not compatible with it. I would recommend android box or a fire TV over this and they are much cheaper options.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BULKY

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for my samsung 56 tv it's kinda bulky and in the way they could of done it smaller and simple to use it looks great but to BULKY!!!

    No, I would not recommend this to a friend