Customer Ratings & Reviews

Do not recommend this at all will not turn certain tvs on or off I have all LG and one Sony

I really wanted to like the shield tv pro tv pro or whatever asinine trademarked product this is. When a product requires force stopping an app to get it to show up in Google home; it's not a good product. Additionally I shouldn't have restart a live stream multiple times in order to watch a live stream... Back to Google Chromecast TV (ir whatever its called) because at lwast it works.

The Shield had its own user interface but has since been replaced with Google ads that make it look more like NASCAR than TV. Wish I could return it. The UI change has completely ruined the experience.

DO NOT BUY!!!! Trust me, do your research, Google has downgraded this device and forced very annoying ads to take over the screen as if this is a low cost budget streaming device. If you want a high end premium streaming device Apple TV is the only option left. I own both devices and the Apple is flawless compared to nvidia. All streaming apps are better executed on the Apple as well.

This was the best streaming device for several years running. As of June 2021, an update to the latest "Google TV" home screen now forces unwanted advertisements on all devices. This is a material change to the product, and Nvidia refuses to restore traditional behavior or give an option to disable the advertisements. Do not buy.

Great except the remote sucks. Buttons stick and aren’t responsive. The actual shield is the best on the market.

Piece of junk! Have old one and it has been great, this new one I can't even get YOU TUBE - I keep getting NETWORK ERROR- . I tried to get help from NVidia and all they did was jerk me around, now I'm past the return date for BEST BUY. I really liked my old one, I still have it and it works fine, but Nvidia's "SUPPORT" SUCKS!!!!!!!! I mentioned in passing I couldn't get CHROME along with other apps and they made my whole complaint about not getting CHROME TOTALLY BLOWING ME OFF-TWICE!!!!!

Is the best for streaming but when It come to games is the worst, almost every game thinks you're in a computer and ask for a keyboard and a mouse, Plus there are not for free .

then it just did not turn on the next day. It is a brick now. And yes it was in a well ventilated area. Also when streaming pc games the overlay never went away and the aspect ratio was very skewed And to add insult to injury, the stand pictured on the front of the box is not included. The box art does not say "stand not included". Is the stand free to all NVIDIA account holders? No, of course not. $20 at their website.

Work great when it works. The remote randomly stops working every few weeks requiring a reset. Absolute waste of money.

I purchased the Shield Pro since it always ranks as the #1 streaming device. My 5 year old Fire Stick streams 1000% better then this Shield. This device is constantly freezing up while streaming,then has to be restarted to function again which makes it pretty much useless as a streaming device. Also the batteries died after only a week of very light use. I'm very disappointed in this device and purchase. Went out and bought another Fire Stick which works great. Don't waste your money like I did.

It was great at first, but with these terrible software updates it's taking a path towards unusable. My Plex server works sometimes, VLC can find all of my video files, and whenever I boot it up, it consistently turns off about 20 secs after. These problems have been voiced on forums numerous times with no fix in sight. Don't waste your time, just get an Android TV or something.

So when it did work it worked okay. Everyone said that it’s generally the fastest, most responsive streaming device. But that wasn’t my experience, in general I thought it was very sluggish, super slow to respond to commands from the remote. And then after having it for about a day it stopped booting up. Overall it did not work well for me at all. I ended up returning it the next day

I bought it in March of this year (2024) and when it was working, it was great!! Now after only 3 months, it’s not working!!!

Meh, I should have returned it already. I will say that the up conversion is cool but it is absolutely awful for streaming any games.

My device just updated and now there is a giant ad bar taking up the top 1/3 of the screen that I did not opt in for. This is infuriating. Do not buy this until they remove it.

I ordered the shield as an "upgrade" for my new OLED. There was no noticeable improvement in picture quality, and several ways behaved extremely buggy, with Hulu quitting a couple of weeks in and refusing to work even after a full device reset. Returned and went back to my Roku Ultra.

Makes you log in to Google to use it. Google is an Orwellian evil. I bet it'll use the built in microphone to record everything, and by logging in I tacitly give them consent. No thanks. Returned.

No privacy offered on this device and you are bombarded with advertising. A shame really because the build, specifications and components are top of the pack. Problem is the registration process requires you to give away your identity, in fact you must pay for the privilege! Come on NVIDIA, ditch the Google OS and use a platform that supports the customer not a bloated corporation.

Worst media box I’ve ever bought! Clunky! Awful!!! Over priced!!!