Customer Ratings & Reviews

Worst media box I’ve ever bought! Clunky! Awful!!! Over priced!!!

Not satisfied at all. Returned because it was useless.

Nvidia is known for developing great video chips. Apparently that is where they stop, because they sure have failed on the software side. I was extremely frustrated trying to set up a video server using the Shield. Nvidia should try to recruit some experts in usability. I returned this device and purchased a Roku.

My 2 years old Samsung 65" QLED's Connection box can stream 4K content 24/24 without a single connection drop. But this SHIELD drops my wifi connection frequently. I have a 200Mbs Xfinity plan with a Netgear-Wifi6-RAX200 top of the line router. All other devices work fine but the SHIELD just drops the connection frequently. This is unacceptable for a $220 streaming device. When it works, it's great but so unstable enough to annoy me.

I couldn't get past the setup process, so I returned it

Does not have airplay for speakers! Does not work with a95l sony bravia tv to give 4k dolby vision. Returned due to overall disatisfaction. Maybe next gen will make sense but an investment in 2023 heck no!

Disappointed, does not do YouTube HDR but my built in app on my Visio does. The YouTube app crashes about once a week.

Not functioning as intended . Remote is high sentive and even not pressing any button touching the remote takes to Netflix from other ones.

It came from Best Buy broken. No refund. No replacement. Good thing my credit card company sided with me. Goodbye Best Buy!

The unit was updated to Andriod 11, and now the audio isn't in sync with the video. Reboots cure it temporarily, but then the audio is out of sync a few hours later. This is frustrating and makes it unusable.

Not good for my family, it just never works properly

Nothing but problems after the Android 11 update! Apps are broken unit will not stay connected to wi-fi. This device should work much better considering the price. NVidia did you not check this update before releasing it?. I wanted to love this device but I will return the unit and go back to APPLE TV.

Purchased this to use as a PLEX server. This device did not meet my needs and was returned back to Best Buy.

Complete and utter crap. I have had nothing but problems since purchasing it. It keeps buffering. Only the ethernet works. It doesn't detect the wifi even with it sitting next to the router. The remote works occasionally even after putting new batteries in. I will be looking on how I can return this piece of junk and get a replacement.

The remote doesn't work properly and requires the batteries to be removed on a daily basis to start working again. I've contacted support and posted on the nvidia forums, but over a month later the issue still remains. Even if the issue is fixed today, it has taken way too long to fix, and issues affecting functionality this much should be a higher priority.

Garbage. Will never buy again. Updated to newest version and now device will not turn on. Have unplugged from device waited twenty or more seconds five times and nothing. Changed power source twice and did above nothing. Changed remote batteries twice nothing.

There are much better options out there like a Apple TV this was unreliable very slow and I returned it

$200 and supposed to be cutting edge? No YouTube HDR? Are you kidding. Going back for ROKU

My controller doesn’t work anymore. So I have an expensive streaming device with no remote.

I bought it to stream games natively from Steam, but they took away that feature. Everything else it does, I can do on my smart tv. Going to return as soon as I can.