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Customer Ratings & Reviews

$240.10

Customer reviews

Rating 4.6 out of 5 stars with 4343 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,343 reviews
  • Rated 2 out of 5 stars

    Setup process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get past the setup process, so I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Decent peace of equipment but not worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have airplay for speakers! Does not work with a95l sony bravia tv to give 4k dolby vision. Returned due to overall disatisfaction. Maybe next gen will make sense but an investment in 2023 heck no!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    After Android 11 update the sound no longer syncs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was updated to Andriod 11, and now the audio isn't in sync with the video. Reboots cure it temporarily, but then the audio is out of sync a few hours later. This is frustrating and makes it unusable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nvidia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not functioning as intended . Remote is high sentive and even not pressing any button touching the remote takes to Netflix from other ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It came from Best Buy broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came from Best Buy broken. No refund. No replacement. Good thing my credit card company sided with me. Goodbye Best Buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for my family, it just never works properly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NVIDIA Shield

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to use as a PLEX server. This device did not meet my needs and was returned back to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Android 11 Update Ruined This Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems after the Android 11 update! Apps are broken unit will not stay connected to wi-fi. This device should work much better considering the price. NVidia did you not check this update before releasing it?. I wanted to love this device but I will return the unit and go back to APPLE TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy with caution - within a month - wifi stops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete and utter crap. I have had nothing but problems since purchasing it. It keeps buffering. Only the ethernet works. It doesn't detect the wifi even with it sitting next to the router. The remote works occasionally even after putting new batteries in. I will be looking on how I can return this piece of junk and get a replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied at all. Returned because it was useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote doesn't work properly and requires the batteries to be removed on a daily basis to start working again. I've contacted support and posted on the nvidia forums, but over a month later the issue still remains. Even if the issue is fixed today, it has taken way too long to fix, and issues affecting functionality this much should be a higher priority.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Will never buy again. Updated to newest version and now device will not turn on. Have unplugged from device waited twenty or more seconds five times and nothing. Changed power source twice and did above nothing. Changed remote batteries twice nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No YouTube HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $200 and supposed to be cutting edge? No YouTube HDR? Are you kidding. Going back for ROKU

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Full screen ads on 200$ box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has now forced full screen ads on this device its a premium box now full of ads it looks just like any knock off android box not worth it dont buy now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are much better options out there like a Apple TV this was unreliable very slow and I returned it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Android

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not impressed actually. Works ok but still Apple or Roku slam competition.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to stream games natively from Steam, but they took away that feature. Everything else it does, I can do on my smart tv. Going to return as soon as I can.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nvidia shield

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller doesn’t work anymore. So I have an expensive streaming device with no remote.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skip on Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not possible to review something i paid for but did not receive. Customer service is horrible and was of no help in providing me assistance or a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ads, ads, ads

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inappropriate and obnoxious ads cover the home screen now. Gone and ruined a great product.

    No, I would not recommend this to a friend