Customer Ratings & Reviews

I have been using it for quite a while and have no issues with it. I first thought that it was a bit expensive compared to other units. However, the Shield is so powerful and can be used for multi-purposes. Once you get to know how to use it, it will change your media life.

Shield worked ok, but my Spectrum cable provider doesn't support it, so I had to return it and get another Roku instead.

It had sound passthrough issues with Sony Bravia X900H. I had to return it. It was too finicky. Great device with a few issues. I'd still recommend that it's worth a try.

Despite being one of the earliest systems available for cloud-based gameplay, the user experience for the NVIDIA SHIELD is extremely unfinished, no on-screen keyboard available for basic things like logging into an associated Ubisoft account, for example, so you need to have a USB keyboard and mouse handy, since bluetooth keyboard support is spotty, and being able to do things like "type in a username and password to log into something" which is the most popular activity using this thing, doesn't actually work with a Logitech bluetooth keyboard. Steam support is also slapped on as an afterthought, and if you close a dialog of anything in big screen mode you just get stuck there until you manually reboot. Also, it doesn't tell you if it can't play a game because it's not already in your library, you just have to try it and backtrack from the error messages. I'd expect this from some cheap Ali Express generic set top box but not from something that costed me hundreds of dollars. Also, no Apple TV+ app. Ridiculous.

Works for most streaming apps, or running media from usb hard drive, but you cannot run express vpn on this device. Shame on nvidia for not updating their software to do so.

The latest update introduces ads. This is now worthless. I bought this to have my own platform with my own content and now I'm being sold crap every time I launch the home screen. Do not buy this.

It was good for a week then an upgrade ruined it. Don't upgrade to the new version unless you want a useless device.

This is a decent streaming device. I just think it’s way over priced.

I really don't know why this NVidia player gets so many good reviews. I have 4 Apple TVs, 2 Chromecast, 2 FireTVs and 1 Roku connected to many TVs in our home. I purchased this nVidia streamer only because it came with a Plex server. I was trying Plex for the first time, and it fell way short on my expectations. First problem is that the nVidia streamer requires your local LAN IP address to be in the 192.168.x.x range. Otherwise it does not work for several purposes. I had to dig through onboard forums to understand why Plex was not connecting to my NAS drives. This is a silly requirement, when everything else in our home works great. I reset my LAN to use the 192.168.x.x IP addresses, and hit the second problem of the Plex server on this being glacially slow. I had to sit through several minutes watching a spinning wheel on my TV while Plex was loading a small video file. When the video did come up, the usability is just abysmal, almost impossible to fast forward to specific parts of a video using the nVidia remote. I don't think anyone tested this properly at nVidia. To compare, I have Infuse app on my Apple TVs that works really well with our videos stored on a NAS drive. Infuse is just a joy to experience, even with the comically useless Apple TV remote. Ultimately, I was really happy to just return this lousy nVidia Shield unit back to the store and get my money back.

Added ads to the home screen that were not there when I purchased the device. Would not have bought it if I knew they were going to add them.

Heard for years on forums how good this device is and decided to try it out. Seems everything works as a streaming device except for live tv from my plex servers. Tried to get a tv guide and channels set up, but there is nothing in the software to do that. I could watch live tv on HDHomeRun units but that isn't what I bought this for. Had to return.

Absolutely love this box!! Smooth as silk on my lg oled and couldn’t be happier! I have every device Apple TV 4K, Roku ultra, Amazon firestick 4k max and Cube and Google Chromecast 4k and this one wins hands down! The sound is amazing too!

Worked for half day. Then started freezing and restarting. Tried support was told to return.

Love it…very good product!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I had had the first Nvidia shield, and I really loved it. This one seemed very buggy and glitchy so I went back to my fire stick

Does not have charter/spectrum app have to go through GooglePlay. Works great for the streaming apps it does have Showtime, HBOMax, ....

Plagued by CEC issues. Search Google for “Nvidia Shield wakes up randomly”. Make a long story short, Nvidia has a weird way of implementing HDMI CEC that makes it think other devices are waking it up when in fact they are not. This causes the shield to randomly power on all devices throughout the day and night. Nvidia is aware of the problem but refuses to fix it and instead pushes the responsibility onto the TV and AVR manufacturers. Problem is, those guys sell a ton more units than Nvidia does and could care less about Nvidia’s wacky implementation of CEC. Nvidia digs their heels in saying they are doing right and Sony, Samsung, Yamaha, Denon, (insert your major brand) are all doing it wrong and nothing gets fixed. It’s literally a comedy show reading the forums on this issue. Long story short, do not buy if you need HDMI CEC. It just doesn’t work and Nvidia is too concerned about who is doing it right to care about the customer experience.

It would crash all the time. Very unstable interface and slow.

Android tv update unfortunately crept its way in to this device. Large ads on home screen when there used to be no ads at all. No longer a true premium device. Buyer beware.

Ads were recently added to the home page. I spent too much time and money on this solution only for half screen ads to be added.