Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4389 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 4,389 reviews
  • Rated 5 out of 5 stars

    A must have streaming device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So upscaling is amazing, makes lower res video look near 4k with out over sharpening

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NVIDIA - SHEILD Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect streaming every time. No lag, no buffering. The best by far!!

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great Picture !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nvidia Shield. This is my second unit. The Pro model is a great streaming device for my OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wow wow .. great streaming device .. handles HDR AND DOLBY VISON very well .. super speed steaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for 4K

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for 4K. We replaced our apple TV with this and it works very well. Geforce now works well too.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    excellant faster than my old one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is alot faster and the remote i 100x better than the old one. love it. recommend getting the new one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Streaming Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best streaming device I’ve used. Plex works great with it and very simple to set up. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best streaming device

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best device for streaming but its s little pricey. Its worth it if you stream and get rid of cable.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Same device, slight but unnoticeable performance b

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all, this device is not noticeably better than the 2017 version. It has the same amount of storage as the base 2017, there is no option for a 500gb drive, there isn't really enough to recommend an upgrade. The best upgrade is the remote and that is still lacking in features, especially the option to change inputs on my TV, if I want to do that i still need to keep my televisions remote near by. Overall, it does the job and allows me to use all of my favorite apps, get it on sale if you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best stream box

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best stream box on the market love this thing its great, only thing that plays dolby vision dolby atmos

    No, I would not recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Superspecialproductsalway

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great just what I needed most of the time you have just the right thing Superspecialproductsalway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live my Shield

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. If you are looking for a top of the line streaming device, this is it. Itnis also a great starter for folk looking to get into running a plex server. The geforce now gaming is great if you have fast internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not expect this product to work this well what a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great streaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded our streaming quality just like we hoped for . Hasn't buffered since we staterted using it !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cut the cord!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another step towards eliminating Comcasts over priced services! Works flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have 4K media player

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing 4K streaming media box. It has everything you could possibly want to stream except for Apple TV+ but my smart TV has it built in. The built in Plex media server is convenient as well as the Live Channels feature. I added an external USB hard drive to store media and have it connected to my router for fast access. I also appreciate being able to stream my Steam games and use Nvidia GeForce Now. That’s something the Apple TV unit can’t do!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    love this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg. This us amazing. Like my firestick 4k but lightning fast, everything works and no fake sources.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and excellent remote

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dolby vision and atmos, you can play dreamcast games and thousands of other retro games with emulators. Amazing product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Entertainment

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before the shield I've used Roku players for years. I switched to the shield to try out the game streaming service and because I thought the Roku was a little slow at times. Now that I have had it for a few months I really enjoy it more than Roku. Also, my family has adjusted to it's interface as well. I think Roku might be a little more intuitive to use but overall the ux experience is better with the shield.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Best Android box.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best android tv box out there. The hardware is top notch and the remote is by far the best you can get.

    I would recommend this to a friend