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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4392 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 4,392 reviews
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    The Best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best period. Cadillac of streaming devices+ . Cannot recommend more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice streamer for the bucks.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them all. ROKU, Firesticks, Apple TV, but have always wanted to try the Shield. Since I have a 4k TV and a pretty decent surround sound system, I thought I would give it a try. First, Yes, with the AI Enhanced setting selected, there is a noticeable difference in the picture quality, it may come with a cost in speed and buffering, just depends on your internet and TV. The app store offers most of the same apps as the others. One issue was the Paramount Plus App. It had a horrible picture quality, which did eventually clear up some. For some apps you may need to disable the AI Enhance feature. Set up is very simple. I had it up and going in less than 20 minutes. From there it is just tweaking it to your own liking. All in all, an excellent streamer with a few minor hiccups, that can probably be resolved with a few adjustments here and there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect tv box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Would Highly recommend this. Can not fail with nvidia

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Streaming Device

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly equipped with the apps i need. Faster than roku!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband and he love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shield ftw

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little box. Powerful lil guy if you play supported games that are on geforce now. Fortnite looks n plays excellent. I use it mostly for movies and use an external hdd and it plays all formats flawlessly if you use Kodi

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Streamig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice and great for streaming both live Tv and Videos also good speed

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device, if your looking for a device that can do everything

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Streamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best streamer out there. Much faster than my fire tv cube.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my sheild. I use it the play steam games from my desktop on my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A++++

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product.A+++ I would highly recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Shield

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When streaming this allows us to stream without buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The shield

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch. I bought this for my two nephews. They love it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Could be a lot better, not worth the money

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Initially my experience was horrible until i updated it then it was ok. The UI was decent and I don't cloud game but thats probably the only good thing about the shield. The AI upscailing could be a lot better. The device is nearly a decade old and if they made a brand new unit im sure it'd be a 10/10. The current Apple Tv stream device is way better and its cheaper and im not even a apple guy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend since he's been wanting one for a while. Overall, it's great. He really likes it. The only downfall is during use of the Netflix app (the issue seems to be a known issue, specifically just with Netflix) the audio is off. If you're not into actually paying attention, this won't be an issue. However, if you are actually focusing on a show/movie and the characters lips start moving before the audio, it gets kind of annoying. That's the only reason I gave 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unarguably the best TV media box out there

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android rules baby! Lacks 8K and HDMI 2.1, but that's ok. The Netflix button on the remote is a horrible design. Wish they could be controlled with a universal remote instead. There's no way to use PIP, unless the developers enable it. You can bring life to any non-smart TV with this. It supports the HBO Max app as well. You can play nvidia games on it, but can't browse internet, as the google chrome browser is very limited. Overall nothing beats the product as of 2020, you can't go wrong with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best box out there. Easy to modify, for games and various add-ons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best android streaming device.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best android streaming device. Great for 4k files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and amazing AI upscaling. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shield TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it... I have 3 of them now...its still the best at to buy....!

    I would recommend this to a friend