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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4315 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 4,315 reviews
  • Rated 4 out of 5 stars

    Nvidia rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. In my opinion its hands down the best streamer/cable box. It does way more. Especially if your have a plex server. Only reason I gave it 4* instead of 5* is that its still $200. Just like 2019.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best video streaming device for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the pro because it has 64-bit Android OS. Primarily use it for streaming movies on my NAS. VLC is the choice for that as the codecs are good for everything. Only negative is that it does not support DRM when watching live TV my HDHomerun with FIOS service. Two thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality the only thing I don’t like is the sensitivity of the remote it’s a bit too sensative bit hard to use around the circle button in the middle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supports videos from external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned 2 Apple TVs but they don't support playing videos from an external drive. No issues here with the NVIDIA shield TV pro. Best purchase ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy. The Best Buy’s!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and happy bb had product in stock. Couldn’t find it anywhere else, including Amazon for this amount.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 3 out of 5 stars

    Fast But Buggy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's faster than my smart TV OS but buggy as hell. I'm hoping a software update will fix the bugs. And the 3 sided remote is a cool idea but it's terrible, always rolling off the arm of my recliner, it's backlit though so that's pretty helpful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nvidia Shield

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV box on market. A bit pricey but still the top dog.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced for the average user...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous gen Shield Pro and eventually sold it and decided to give this one a shot since it now supports 4k. About 3 days after I got it I the now infamous Google TV firmware update happened and of course changed the whole interface changed. The whole reason I got it was for the streamlined android tv UI. Quickly returned it...eventually just got a chromecast. Same UI and about $150 cheaper. If you're not planning on installing gaming apps, emulators, and anything other than basic streaming apps it's not worth the money in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wait and See

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm waiting to buy a TV so I can't give a fair opinion until I connect and calibrate the Shield TV Pro with my new TV

    I would recommend this to a friend
  • Cons mentioned:
    Ads

    Rated 4 out of 5 stars

    Great streaming box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming box only downside is ads on home page

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not working for my purposes.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work as I had hoped. I have a ceiling mounted projector that I currently use a wireless transmitter to send the signal from a Yamaha receiver to the projector, Issue is can only use the streaming services from a Blu Ray player, Netflix, Prime etc...but not Disney+. I was hoping to use this to connect to the receiver and send this signal to the projector but haven't been able to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great box (That's what she said)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought 5. Love them. I have these on all my TV's including a couple for my mom's house. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then the competition and great quality. One of the best streaming devices today.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Great device for streaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for streaming movies. Better than aftermarket units.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only buy this if you want to game on your pc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for the price it works great but I wouldn't buy it as a box for your tv. For less you can get the 4k roku and you would be happy. Now if you plan on doing any gaming then you should get this. It has replaced my roku but I do not like the remote and there isn't a find feature if you lose it. The remote is backlit which I like but its design doesn't feel comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product, I have been waiting for more than a year to purchase this product and it's amazing. I hooked it up to my home theater surround sound and the sound is awesome, the video is crisp and nice, better than fire stick and has more storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than built in TV Apps

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected this to my Samsung 4K TV, the apps load much faster on this Shield TV than they do when loaded from the TV's internal apps. The remote is well built and comfortable to hold. It is also very quiet - I didn't notice the fan kicking on at all in my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best android box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned one of these before but I keep coming back to them. The best bang for my buck. Never lets me down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a gamer. I don't run a Plex server. I'm sure this has other capabilities that I likely will never use. I own 2 Roku Ultras and I am mostly happy with them. What I like: Availability of a decent web browser (Puffin) and up-scaling. What I don't like: the remote. Trying to use this remote by feel is extremely difficult and the Netflix button is easy to accidentally press when picking-up the remote. Although it's not the Shield's fault, the app selection for android TV is a bit skimpy. I have Spectrum TV streaming - no app. Vemo no app. Weather4US - no app. Those 3 are available on Roku. So I don't hate the Shield Pro, but I'm certainly not in love with it. For my usage, the Roku Ultra at less than half the cost would have been a better choice. To submit this I had to choose whether or not to recommend this to a friend - not a binary choice. If my friend wanted the added features of the Shield, then yes i'd recommend it. But if my friend used a streaming player the way I do, then no I wouldn't recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NVIDIA is working very well for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're always looking for products that give us great streaming service and this is the best so far! Alternatives to cable are improving all the time and a friend recommend NVIDIA to us. We are so happy with this item. It arrived promptly and is exactly as described.

    I would recommend this to a friend