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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4393 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 4,393 reviews
  • Rated 5 out of 5 stars

    Great machine still

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suckes that alot of tvs still come with slow and old components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video streamer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to stream movies and shows on Netflix and Plex. Love that I can hook internet directly into this unit which has really eliminated buffering with movies when streaming over Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, saving from paying a monthly cable bill. Best choice!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    first shield

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays really good, dont have the buffering problems I did with other media players. Hooking to my plex server at first seem to work fine and then a few days later it was messed up. Still trying to figure out what it could of been.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey, but worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this even more than my Apple TV. Super responsive and has all the appsbyoure looking for in a streaming device. It is a little on the expensive side....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Would buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the one I bought in 2017 so much that I bought the 2019 shield pro. The specks are close but the 2019 pro is even better, hard to believe. It is smoother and more responsive. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    You won’t regret it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and navigate. Picture quality excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars for the customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy pick up. Love the Gainesville BB and all the good trained staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended high quality good graphics all good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All In One

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high end device for streaming and local playback. It plays everything I throw at it and has audio pass-through. The software is not perfect. Whenever there is a firmware update, it fixes a few bugs but causes some others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nvidia for life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nvidia box better then the fire stick. It’s a like nice it looks like a mini PlayStation lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade from a Google Chromecast TV. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device available to date

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best streaming device I have purchased to date. Can tell a major difference in loading times for both You Tube TV and Plex when using this compared to a Roku Ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device with tons of options

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. I am using as my main streaming device for my home theater and because it’s android based, the options are endless. Think Plex, Kodi, plus all the usual apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome streaming box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best streaming box you can buy, excellent build quality and more features than any other streaming box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software works amazing but the interface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interface feels really bad a lot of the time and the way that geforce now is implemented makes this worse than a chromebook

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best overall streaming box available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best overall streaming box available including full lossless audio format support

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect streaming box!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is an amazing device for anyone wanting to game stream and use plex. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cord cutting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for streaming the app I use says this works best for streaming. It looked amazing but still buffered so I returned it. Not the equipments fault, losey service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 stars...maybe 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is tough giving it four stars as it could deserve five. However, I have hooked up two devices using an ethernet cable and neither worked. However, this works really, REALLY well wireless. If you do not have a smart tele, Highly recommend this device.

    I would recommend this to a friend