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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4393 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 4,393 reviews
  • Rated 2 out of 5 stars

    Overpriced for what it is

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote has triangle shape which is somewhat uncomfortable to hold, and Android TV feels pretty limited. No browser included, and the options for third party browsers are shady. Lots of things you would expect to be available in the app store are just not present, leaving you to hunt for APKs on third party websites. Mouse and keyboard support is spotty, working in certain apps and menus and not in others. For all intents and purposes you can't use the device without a Google account. No more GameStream is the frosting on the cake. Unless your sole purpose is to run Kodi or some other specialized app, I think there are much better value options out there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I Love my Shield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is fantastic. I have been using these for streaming and playing games and for me they are the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great video and audio quality but it is buggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video and audio quality but it is UI is a bit buggy at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best android device I have ever purchased. Fast and user friendly and the interface is easy to understand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool device, replaced my Apple TV with it. Not only do I use it as a smart device, I also connect to my PC and stream to my TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect device 3 years ago

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does what you need it to do. It's still the best in its class. Wish they finally make a new 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sheid is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shield is an awesome streaming machine, plus plays video games like amazingly!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good could have been great.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this product, but the remote is a little on the small side and awkward to use, which is why I am not scoring it a 5 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i want it to and more! Love the plex sever feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Android TV box you can't beat any other boxes. Nvidia making always the best quality products.....Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect with Sonos Ultimate Setup and Sony X90……….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This really is the one to get..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head and shoulders above all the other streaming devices, sure it costs more, but, it is for good reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate android tv box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike a lot of those android tv boxes, this one actually works well with few issues. Handles anything and very flexible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    overkill for what i need

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i should have gone with the nvidia shield tube instead of the pro. this thing is awesome, but i dont use half the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Costly, but worth it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best media player, also quite good for running emulators. The only real prohibiting factor is cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as a plex media server, and it does a terrific job! Not to mention how snappy the software is. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than FireTV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best android tv device you can buy. Still has some but not as bad as FireTV devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable cutter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful android box. Its upgradable, you can add all your streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best software incredible hardware

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a fire tv cube and I couldn't be happier with the switch android tv is so much better then fire anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel like I just upgraded my life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from Fire stick and omg....it's a whole new, more powerful experience!

    I would recommend this to a friend