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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4319 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 4,319 reviews
  • Rated 3 out of 5 stars

    Needs Friendlier Personality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The menu’s and remote control functions are limited. It needs more instructions with illustrations as to which connections are best and why.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for beginers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good product. its very efficient thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had Firestick 4K on my Sony XBR65. Firestick properly controlled my TV and Soundbar, power and volume; but display was always buffering or crashing when using HULU. Per recommendation of Best Buy employee, I bought an NVIDIA Shield 3-weeks ago. At first, the picture clarity was amazing, no buffering! But the Shield would not control my TV or Soundbar power. Having to use 3 remotes was annoying, I complained to NVIDIA, they said it might be fixed with an upcoming software update. Two weeks later, sometimes Shield controls the TV power, sometimes it doesn't. Sometimes Shield turns the TV on, but not off; and vice versa. Shield controls the Soundbar volume, but not it's Power. So I still need 3 remotes, but now I have to watch and wait to see what Shield does before pressing anything, extremely annoying. A few nights ago, I turned everything off, left the room, and Shield turned itself and the TV back on. I waited, saw no updates or messages, turned everything off again. Within 3-minutes, Shield turned itself and the TV back on again. Is this thing possessed! This process repeated 4 more times before I unplugged all the power cables for the night. I plugged it back in the next day, and now HULU will not play any video. I have researched numerous online articles and forums and tried all their suggestions to fix the HULU error, nothing works. I give up. Either NVIDIA can accept this as a defective product return, or it goes in the trash. Waste of money and time!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Simple setup and excellent picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Best streaming box!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming box i have ever own! I got 2 so far and zero problems!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nvidia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device! I am really enjoying it.will purchase again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not worth the cost imo.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did everything as advertised. Ended up returning it. Other than games, the performance was about the same as my $25 firestick. I couldn't justify the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Gregory S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it four stars didnt recognize it..great product

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    NVIDIA Shield Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the best of any streaming device I've used to date.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect game performance, support most app on smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Streaming device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent im going on my 3rd one in 8 years streams fast

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, would not buy it again. Should have came with the game controller. Formatted USB drive, too free up some space, system does not use external sd for all apps or games. Play store on sheild does not show all games you would see on phone, some or a lot of apps are not compatible even if you can find the apps on your android phone. Built in chrome cast sucks, i own a fire stick, cast movies from laptop to fire stick over wifi no problems, can't with the sheild, it might connect and freeze or it doesn't connect at all, Do not like the new sheild pro was advertised to be better than the previous version, it's not.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Interface

    Rated 1 out of 5 stars

    $199 + advertisement

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best Streaming device before they added ADS to the interface. I don't know who's to blame, NVIDIA or Google but at some point, they have to stop being so greedy. Before the advertisements, I would've given 5 stars but now I wish I could've given zero.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nvidia shield

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend if you're looking great streaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best android tv nox on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best android equipment for your streaming needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth It.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glitchy and the gaming part I never used. This basically puts android in your smart tv which all Sony TV’s have already. Just buy he Google Tv dongle and save money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great dedicated streaming device!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I uave the LG G2 TV and use it to stream 4k movies from Plex. It has limitations when decoding Atmos. Bought the Nvidia Shield Pro TV and has no problems. Interface is fast and easy to use. Wish the menus were st higher resolution and also sometimes the apps a little buggy. But, once it starts steeaming, no issues afterwards. Worth it for what i need it to do. Got it on Black Friday for $175 for something that is price fixed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why Are Reviews So High? Not Worth $200

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone told me to try this and raved about everything it could do but its useless for gamestreaming (All Options, i run a Ryzen 7 5800 & 3080 Ti setup and still terrible). GeforceNow doesnt work, just glitches and freezes, games through Nvidia have ridiculous wait times, it wont connect to 5ghz networks and says my main router isnt strong enough signal but full bars. TV and movie streaming and apps are okay, but not worth the price your paying. Long Story Short, I'm returning it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Crackling Noise when streaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly having to flip between different audio settings to get rid of the cracks is tiring. This seems to be a common problem wihtin the community. Beware. I would hold off on getting one till they actually update the unit to something new. Its 2015-2017 to now 2019 models already feel so updated. Price tag is s rip off for what it is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Back stabbed by nvidia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This used to be a premium product with a premium price. No longer is this a premium product as nvidia has chosen to join forces with google and shove ads down your throat on your Home Screen. With no way to disable or prevent the most recent update to google TVs Home Screen you might as well buy a cheaper android tv device. Nvidia used to pride themselves on a clean ad free device. Goodbye nvidia never again

    No, I would not recommend this to a friend