Customer Ratings & Reviews

Kept getting lines flashing on my tv, only had the issue with the shield. Tried new cables. Ended up returning and getting AppleTV. Also would not work correctly with Hue Sync

2017 shield box worked to turn on my denon receiver and Samsung tv. New shield does not turn the tv on. I also had to work hard to get the audio controls on shield remote to work with denon receiver .

If you're looking into a streaming device, look elsewhere. I purchased this to play some rom games here and there as well as watch some movies on 4k. After 30 days Shield goes into a infinite reboot. Trying to go to Settings for a factory reset is impossible because it freezes up when you try to. This seems like a defective product, but for $200? It makes a premium device performs like trash. I recommend looking for a Mii, Firestick or Roku.

I had high hopes for this thing and so far it’s done nothing but mess up my PC. My main use for it was streaming from my pc to the tv. I have a 2080 super not overclocked with latest Nvidia driver and latest windows 10. Both the shield and pc are connected directly to router with cat6 Ethernet cable. So far I’ve had it for 24 hours and only been able to play for about 40 minutes because it is constantly crashing and freezing. You literally have to research every single game you want to play to find some workaround to make it actually playable. And even when you getting working it’s only a matter of time before it crashes. This means you can’t just relax and play your game because you’re constantly having to go back to the computer to fix another issue. I will say that the shield has some other features that make it cool but not at the price they’re asking. It also creeps me out how deeply Google is ingrained into the device. You can’t even use it without linking a google account and it’s clear this is just another half-functional device to collect data on you. I am returning this ASAP and I’m surprised that Nvidia is capable of producing such poor hardware/software.

I bought this to use as a Plex server. At the time it was thought to be a perfect solution for this application. Performance was hit/miss on various movies despite having the power to handle 4K movies. Then Android came out with an update that prevented Plex from working properly for weeks. Random restarts and freezes. I wish I never purchased this.

If you enjoy ads, then this is the device for you. Can't believe I paid $200 to look at ads. Poor performance, stuttering, out of sync constantly, huge disappointment. Network is rock solid, LAN and Internet speed tests are great and the device does connect at gigabit speeds. I don't understand it. Roku Ultra that is 6 years old, outperforms this device and I was easily able to block the ads using Unbound. I purchased the Roku Ultra for the gigabit support. however, it only negotiated 100mb. Tried multiple switches, always 100mb. It still outperforms this Shield Pro, no stuttering, no loss of audio, never out of sync. Shield Pro is the clear winner when comparing hardware specifications. Is it software related, or faulty hardware? Tried to return and I am just outside the return window. Waste of money for a piece of hardware that is only really good at displaying ads but not playing media.

First time trying this system out. Setup was easy and straight forward. Navigating around the home screen is simple but it's not native Google tv software. You can still find it and load that version. The remote control button layout is ok and reachable with out fatigued fingers or wrist. The angular design I manageable but I dislike the feel in my hand, and I hate the indented center ENTER button. No included controller or Google tv software for 2019. Needs free Geforce full game access for the asking price.

I have been using it for quite a while and have no issues with it. I first thought that it was a bit expensive compared to other units. However, the Shield is so powerful and can be used for multi-purposes. Once you get to know how to use it, it will change your media life.

Works for most streaming apps, or running media from usb hard drive, but you cannot run express vpn on this device. Shame on nvidia for not updating their software to do so.

Shield worked ok, but my Spectrum cable provider doesn't support it, so I had to return it and get another Roku instead.

It had sound passthrough issues with Sony Bravia X900H. I had to return it. It was too finicky. Great device with a few issues. I'd still recommend that it's worth a try.

Despite being one of the earliest systems available for cloud-based gameplay, the user experience for the NVIDIA SHIELD is extremely unfinished, no on-screen keyboard available for basic things like logging into an associated Ubisoft account, for example, so you need to have a USB keyboard and mouse handy, since bluetooth keyboard support is spotty, and being able to do things like "type in a username and password to log into something" which is the most popular activity using this thing, doesn't actually work with a Logitech bluetooth keyboard. Steam support is also slapped on as an afterthought, and if you close a dialog of anything in big screen mode you just get stuck there until you manually reboot. Also, it doesn't tell you if it can't play a game because it's not already in your library, you just have to try it and backtrack from the error messages. I'd expect this from some cheap Ali Express generic set top box but not from something that costed me hundreds of dollars. Also, no Apple TV+ app. Ridiculous.

The latest update introduces ads. This is now worthless. I bought this to have my own platform with my own content and now I'm being sold crap every time I launch the home screen. Do not buy this.

It was good for a week then an upgrade ruined it. Don't upgrade to the new version unless you want a useless device.

This is a decent streaming device. I just think it’s way over priced.

Added ads to the home screen that were not there when I purchased the device. Would not have bought it if I knew they were going to add them.

I really don't know why this NVidia player gets so many good reviews. I have 4 Apple TVs, 2 Chromecast, 2 FireTVs and 1 Roku connected to many TVs in our home. I purchased this nVidia streamer only because it came with a Plex server. I was trying Plex for the first time, and it fell way short on my expectations. First problem is that the nVidia streamer requires your local LAN IP address to be in the 192.168.x.x range. Otherwise it does not work for several purposes. I had to dig through onboard forums to understand why Plex was not connecting to my NAS drives. This is a silly requirement, when everything else in our home works great. I reset my LAN to use the 192.168.x.x IP addresses, and hit the second problem of the Plex server on this being glacially slow. I had to sit through several minutes watching a spinning wheel on my TV while Plex was loading a small video file. When the video did come up, the usability is just abysmal, almost impossible to fast forward to specific parts of a video using the nVidia remote. I don't think anyone tested this properly at nVidia. To compare, I have Infuse app on my Apple TVs that works really well with our videos stored on a NAS drive. Infuse is just a joy to experience, even with the comically useless Apple TV remote. Ultimately, I was really happy to just return this lousy nVidia Shield unit back to the store and get my money back.

Heard for years on forums how good this device is and decided to try it out. Seems everything works as a streaming device except for live tv from my plex servers. Tried to get a tv guide and channels set up, but there is nothing in the software to do that. I could watch live tv on HDHomeRun units but that isn't what I bought this for. Had to return.

Absolutely love this box!! Smooth as silk on my lg oled and couldn’t be happier! I have every device Apple TV 4K, Roku ultra, Amazon firestick 4k max and Cube and Google Chromecast 4k and this one wins hands down! The sound is amazing too!

Worked for half day. Then started freezing and restarting. Tried support was told to return.